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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Puts the customers needs first, pays attention to...

Puts the customers needs first, pays attention to details.Friendly service. Keeps you up to date while waiting. Does a full inspection on vehicle when serviced. Free wash and vacuum at every visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Agree with review

This is the only place I will bring my car! I have bought...

This is the only place I will bring my car! I have bought my last two cars here and everyone at this dealership is awesome. I love the service department they are nice they are quick and they are very thorough. Great communication I always know what to expect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review of Herb Chambers Hyundai of Auburn! We're grateful for your business and look forward to seeing you at your next visit!

Everyone was friendly and it took an hour for an oil...

Everyone was friendly and it took an hour for an oil change and tire rotation which wasn't bad. It was nice to have a car wash also. I was going for the inside to get vacuumed lol.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting us here at Herb Chambers Hyundai of Auburn! We appreciate your business and hope to see you again next time!

James was awesome in service… I just drove in .. they...

James was awesome in service… I just drove in .. they helped me out!!! Great people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad that James could make your time at Herb Chambers Hyundai of Auburn wonderful!

Rusty and Jeff were the best! They went above and beyond...

Rusty and Jeff were the best! They went above and beyond to make sure I found the right car at the right price. I will be Back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so happy to hear that Rusty and Jeff exceeded your expectations and we look forward to seeing you again next time here at Herb Chambers Hyundai of Auburn. In the meantime, take care and enjoy your new vehicle!

Contents of the service involved were clearly stated by...

Contents of the service involved were clearly stated by service representative Matthew Duszak and performed as it was stated. Also suggested some recommended services for next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your recent visit with us! Your business is greatly appreciated by all of us here at Herb Chambers Hyundai of Auburn and we hope to see you again next time!

Great work service and knowledge by Fred in the service...

Great work service and knowledge by Fred in the service department in Auburn. Always can count on him during my monthly visits to the shop

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! Fred is a wonderful asset to our team and we'll be sure to share your kind comments with him. Thanks for being a Herb Chambers Hyundai of Auburn customer and we'll see you at your next visit!

I took my car in for check engine light. The staff was...

I took my car in for check engine light. The staff was great, found the issue, a faulty thermostat, also repaired a recall that I was not aware of while there. Other than waiting a week to get an appointment, I was very happy with their services. They kept me informed every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in our team at Herb Chambers Hyundai of Auburn! See you next time!

Paul was very straightforward with me and made sure I...

Paul was very straightforward with me and made sure I understood all the terms and was willing to work with me so we could both get a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is what we love to hear! Paul and our team are thankful to have you as a customer! See you next time at Herb Chambers Hyundai of Auburn!

Best dealership around! They take care of their customers...

Best dealership around! They take care of their customers and are very professional from sales to service. Today’s oil change was quick and easy and my car came out sparkling clean as well. They are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Herb Chambers Hyundai of Auburn customer! We appreciate your support and look forward to seeing you again next time!