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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very prompt, efficient and knowledgeable. Very courteous...

Very prompt, efficient and knowledgeable. Very courteous personnel. Not only completes your service but checks everything and let's you know when they find possible problems and approximate cost of each.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback about our team! We appreciate you coming to visit us here at Herb Chambers Hyundai of Auburn and hope we can be of service to you again in the future. Take care!

Very nice and professional employees at service center!...

Very nice and professional employees at service center! Especially Matt!! I could not go with my car in a different place. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Daniela, thank you for your kind words! Matt and our team couldn't do it without customers like you! -Herb Chambers Hyundai of Auburn

My appointment was 11:15 and they took my car on time....

My appointment was 11:15 and they took my car on time. The staff were efficient and explained all my ?. I was told 1 hr and that was what it took. I was very pleased with the service even washed my car and sanitize it. Couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear your service visit went so well! Thank you for leaving us your five-star review! We look forward to seeing you at your next appointment! - Herb Chambers Hyundai of Auburn

The service was fast and efficient!Mathew was courteous...

The service was fast and efficient! Mathew was courteous and professional. I always recommend Herb Chambers to friends..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Herb Chambers Hyundai of Auburn customer! We appreciate your support and look forward to seeing you at your next visit!

The check-in and service was prompt, took time to go over...

The check-in and service was prompt, took time to go over service. Would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear it! Thank you for rating Herb Chambers Hyundai of Auburn five stars! We'll see you next time!

The Reliable Salesman

I was fortunate enough to find a salesman who relentlessly searched for the car I wanted during these trying times due to chip shortages. Thanks to Jeff I have my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We're so grateful to have you as a Herb Chambers Hyundai of Auburn customer, Bill! Thank you for taking the time to leave us your five-star review! We hope you love your new ride!

James was friendly and helpful. I thought I was only...

James was friendly and helpful. I thought I was only having a oil change but the mechanic noticed my front brakes were bad. And James was knowledgeable and he explained to me why I needed brakes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting James and our team at Herb Chambers Hyundai of Auburn! We have our customer's best interest at heart, and I'm glad they were able to find an issue with your brakes. See you next time!

Good experience. No pressure. Knowledgeable salesman. Was...

Good experience. No pressure. Knowledgeable salesman. Was able to answer all my questions. Good communication throughout the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback about your recent experience with us! We appreciate you trusting the Herb Chambers Hyundai of Auburn team with your business and hope we have the opportunity to work with you again in the future!

James was informative and friendly. He took the time to...

James was informative and friendly. He took the time to explain I needed front brakes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review - James will be so happy to hear it! Your business is greatly appreciated by all of us here at Herb Chambers Hyundai of Auburn and we hope to see you again next time!

I recived great service when I bought my car I for a...

I recived great service when I bought my car I for a check engine light without an appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy the Herb Chambers Hyundai of Auburn team could earn your five-star rating! Thank you so much!