Herb Chambers Hyundai of Auburn

Matt the Service Manager handled our GV80 (we love it) complementary oil change efficiently and quickly. He even let me bring in my own Mobil 1 for the change.

Thank you Matt for always taking care of my car! I always receive great service!!

Awesome fast efficient friendly service and good customer service all the time never any issues, Thanks Stan for selling me this car

Matthew was really friendly, helpful and gave me the exact car repair estimate. He explained it to me really well. I was happy in his service. They performed a diagnostic which identified a few issues and then they showed me after. Matthew presented options for me. He wrote everything on paper for me to review which was very helpful.

They are scam artists. They tried to tell me my car needed a transmission when the problem had nothing to do with that. And when I came back to show them I had someone else fix the car and to show them what was really wrong with the car (because they were billing me for a diagnostic charge), they treated me like I was the bad guy and told me to never come back because for some reason I was at fault for their lack of skill or because I’m not going to accept getting ripped off. Avoid these clowns like the plague!!!

Extremely rude and unhelpful. Even used profanity toward me in front of staff and customers

We found Paul and everyone at the dealership to be friendly and professional. We didn’t feel as though we were being pressured.

Car was ready when promised. Rep answered all my questions. And they washed the car and even vacuumed out the car no small feat. I was very happy

Great service, Mathew could have not been more accommodating. Matt is a gem and a credit to your organization. There was a slight glitch which was my fault and Matt took care of it. He is someone I enjoy working with.

To say I am “highly dissatisfied” would be an understatement. I placed a deposit on a vehicle in June and was told it would arrive in July. A few days ago I was told it arrived. I said I was going to finance through DCU and their rate was 1.5%. Then a few days later when I went to complete the sale at the dealership I was told they would only sell me the car if I used Hyundai Finance. When I refused I was told they would refund my deposit and the deal would be cancelled. Just as I about to walk away they agreed to let me use DCU. I would expect this type of behavior from a shady used car dealer not one of the largest dealerships in Massachusetts.