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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Client care is very important to them. They are...

Client care is very important to them. They are wonderful! They fit me in and completed service quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind feedback! It was a pleasure having you visit us here at Herb Chambers Hyundai of Auburn and we hope to see you again next time!

Just bought a 2021 Hyundai Santa Fe from Herb Chambers...

Just bought a 2021 Hyundai Santa Fe from Herb Chambers Hyundai of Auburn and I would recommend it to anyone who is looking to buy a new vehicle. Excellent customer service. Very friendly staff. The experience was fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new 2021 Hyundai Santa Fe! We're so happy that our team took excellent care of you during your recent visit! We're thankful for your 5-stars! -Herb Chambers Hyundai of Auburn

My experience with the dealership was top notch also the...

My experience with the dealership was top notch also the sales person and the the manger Adam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Prompt courteous service quick in and quick out. Adviser...

Prompt courteous service quick in and quick out. Adviser was knowledgeable and friendly. I would highly recommend Herb chambers Hyundai of Auburn to anyone who asks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We appreciate you recommending the Herb Chambers Hyundai of Auburn team to others and hope to see you again next time!

I had a recent experience with service that needs some...

I had a recent experience with service that needs some recognition. I dropped my vehicle off on Labor Day because what appeared to be a transmission issue. Called the next day and talked to Matt my service advisor. He explained that he needed a couple days because I had no appointment as he was short staffed , but would get to it ASAP. Well the following day he had reached out and said the car was ready including the oil change I requested. Appreciate them addressing the issue and getting the car done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience, Jasmine! We're so glad Matt and the team were able to get your vehicle back to you quickly and we'll be sure to let them know how much you appreciate their speedy service. Please don't hesitate to reach out if there's anything else we can do for you and thanks again, from all of us here at Herb Chambers Hyundai of Auburn!

They were very attentive with what I was saying and...

They were very attentive with what I was saying and wanted. I have been buying cars from them since 1999 and each time was a breeze. It was an easy buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyal business and kind words! We're truly grateful to have you as a Herb Chambers Hyundai of Auburn customer and we look forward to your next visit with us. Take care!

Great service! Waiting room super relax, people there are...

Great service! Waiting room super relax, people there are friendly and helpful. This was my second time there and for sure I will be back! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you had such a great time working with our team at Herb Chambers Hyundai of Auburn! Thank you!

I’ve had nothing but excellent care and service since...

I’ve had nothing but excellent care and service since purchasing my Hyundai two years ago. Appointments are done in a reasonable timely manor. Employees are always pleasant. I’ve always left completely confident in the work done and with a clean and shiny car to boot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you had such a great time working with our team at Herb Chambers Hyundai of Auburn! Thank you so much for your kind words!

Very professional employee at the service center. Like...

Very professional employee at the service center. Like dealership close to home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy the Herb Chambers Hyundai of Auburn team made your experience enjoyable! We look forward to providing another five-star service visit in the future! Thank you!

Very helpful from sales to service to parts. Answered all...

Very helpful from sales to service to parts. Answered all my questions going above and beyond. Very satisfied with the service and help with our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear this! Thank you for choosing Herb Chambers Hyundai of Auburn and please don't hesitate to reach out if we can be of service to you again in the future!