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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New car purchase

I wanted to buy a new car that had rebates from Hyundai, the sale went quickly, and the salesman was knowledgeable and good to work with. Very smooth sale, and I have been enjoying the car for a few weeks now. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! I'm so pleased to hear that Ryan was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Rusty Clifford, General Manager

Leased an Elantra

It was an awesome experience. The response was quick. There were NO hidden fees. They provided a great price. They were very courteous, polite, professional, understanding, patient and caring. I had the same experience buying my previous car 2 years ago and hence am a returning customer. I will more likely buy my next car here as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful post. We are so happy to know that you enjoyed working with both Jean and Michael! We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Rusty Clifford, General Manager

Unusually positive experience.

I looked on Friday, shook hands on Sunday, drove it home on Tuesday. All around my schedule!!! No pressure. Very easy process. No complaints. Will go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate you leaving such a kind review. We think Jean, Marty and Adam are great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Rusty Clifford, General Manager

Top notch service

I went in just to figure out what financing would be for my 2009 Genesis trade in and I ended up leaving with the 2015 Genesis the same day. I didn't even think that would be possible but they made it happen and Meagan Marquis was excellent. great service by the finance guy too. Highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Sammy! It is so kind of you to compliment Meagan and Jean and I will be sure to tell them what a great job they are doing. We always strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Rusty Clifford, General Manager

Great experience

Jeff was excellent and a huge help in selecting the exact car I wanted. The experience was easy, hassle-free, honest and expedient. Staff was very friendly. My Elantra is perfect as well and could not have made a better choice for the price. I would certainly recommend the dealership and Jeff to anyone looking for a new Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Jeff. We value your business and hope to see you again soon! Best, Rusty Clifford, General Manager

Great Experience

This is a wonderful dealership where people take the time to give you all the information you need to make a decision without pressure from anyone. We were clearly walked through all options available and documents once we had made our decision. Everyone was easy to talk to and seemed to have our best interest at heart. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! I'm so happy to hear that Stephen and Daniel were able to assist you and provide you with a great experience. Thank you for your business and we look forward to assisting you again in the future! Best, Rusty Clifford, General Manager

Friendly people

Requested for an appointment to see a Jeep liberty which they informed me of a sold The staff was very friendly and caring understanding and offered to help in anyway since the vehicle I did like was already purchased. Anyone that would call Daric and inform you about a vehicle you're interested in that was sold in order for to help you in anyway seems to me that they were there to give you good guidance with a smile

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you, Thomas, for your recommendation. I'm sorry that the Jeep you were interest in was sold before you had the chance to look at it. Please let us know if we may assist you in the future. Best, Rusty Clifford, General Manager

Great Experience

Excellent dealeship, Mike was professional and made sure we were getting into the car that we were comfortable with in terms of driving and one that we could afford. Love the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback and recommendation. May you enjoy many safe and amazing miles this fall in your new vehicle! Best, Rusty Clifford, General Manager

Review

It was great I would recommend it and it made buying my first car a great experience. Everyone was very helpful and I felt all of my questions were answered

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation of Meagan and we hope to serve your automotive needs for many more years to come! Best, Rusty Clifford, General Manager

Review

Jackie and Jeff were a joy to work with. Got right back to me with any questions that I had. I would recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent experience with us! We value your recommendation and we hope to serve your automotive needs for many more years to come! Best, Rusty Clifford, General Manager