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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tucson

Great experience. All of my questions were thoroughly answered with patience and understanding. The car has been a perfect fit for my needs thus far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Rachel, for your business and we look forward to serving your automotive needs for many more years to come! Best, Rusty Clifford, General Manager

Bought Pre-Owned Hyundai, Love It and My Experience

I went into the dealership with a strict budget of what I could afford and a car I wanted to get and Herb Chambers worked with me to make sure I got that car, at a price I could afford. They were as quick as possible with the service turn-around and registration, and friendly with their customer service. They answered my questions honestly and explained costs out to me in a way I could understand. They also have a calm waiting area for customers with coffee, water, and ice cream. I would not hesitate to recommend Herb Chambers to anyone who asks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Jean and Stephan and that you found the perfect Hyundai to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Best, Rusty Clifford, General Manager

Our new Hyundai Tucson

Although we do not drive much. Mostly local. We love our new Tucson. Thank you again Marty for helping us. We like it much better than our equinox we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Barbara, for taking the time to share your experience! On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Rusty Clifford, General Manager

Excellent experience

This was my first time at any Herb Chambers dealership and it was an excellent experience. Meagan was great to work with. I am very satisfied with my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We value your business and please don't hesitate to contact us should any future questions arise. Best, Rusty Clifford, General Manager

Buying new car

Relaxed environment. No pressure. I was greeted but they Gave me time to wander lot looking to see the different cars. When I was ready to talk with sales person I approached them. Staff were friendly and helpful. Even the ones that were not my salesperson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service

We just bought our new car. Ryan helped us deciding the best option and made the process easier. Great experience and service! Thank you, Ryan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Carlos, for leaving us your feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Best, Rusty Clifford, General Manager

Experience

Great service! No problem at all!! Would recommend to anyone. Made buying a car be very easy and less stressful, no problems with the vehicle and great condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Rusty Clifford, General Manager

Excellent every time

We have never had a problem with anybody at Herb Chambers Hyundai of Auburn. The sales, service, desk and office stafs are great. The showroom and entire facility are always neat and clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Joseph! I'm so pleased to learn that your visit here was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Rusty Clifford, General Manager

GenesisG80

i just purchased my dream car here from Ryan and I want to thank him for making the experience absolutely wonderful. I never felt rushed and he had incredible knowledge of the car thanks again Kelly M

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Kelly, for taking the time to share your experience with us online and post this wonderful review. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Best, Rusty Clifford, General Manager

Good experience buying my second sanafe from them

Good job Marty love our cars wish the service department was as good as the car the car keeps us coming back wish my faith in the service department was as good as the car WE DO LOVE OUR CARS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you! Buying and servicing your vehicle should be an enjoyable experience and I'm so happy to know that Marty was able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Rusty Clifford, General Manager