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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Pleased customer

I am Very pleased with my visit at this dealership! From my sales guy Gil to the finance guy I had a very easy and low stress experience! #customer4life!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback on your recent experience with us here at Herb Chambers Hyundai of Auburn! Kind Regards, Rusty Clifford, General Manager

Leasing a car

Great job by Marty Reardon. I would recommend this salesmen and dealership to my friends and family. I have leased many cars from this dealership and from Marty Reardon. Thx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your terrific feedback regarding your experience with Marty. Please let us know if we may assist you again in the future. Best, Rusty Clifford, General Manager

Very pleased return customer!

Return customer who knew what he wanted but was unsure whether I was prepared to buy on that particular date Salesman Mike Lemoine was the determining factor persuading me that I had a good deal I bought the vehicle and his follow up assistance and manner were very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Deb, for providing us with this great feedback! Michael is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Rusty Clifford, General Manager

Positive Experience

I have now purchased three vehicles in a row from Herb Chambers Hyundai in Auburn and the last two times I went through the research, test drive, and purchasing process with Jeff Allen. It was a positive and professional experience every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your story! We really appreciate your continued business as well as your feedback on working with Jeff. We trust you are enjoying your new Hyundai and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Rusty Clifford, General Manager

My review.

I was highly satisfied with my experience at this dealership. I will recommend using this dealership to friends and family. The staff was extremely friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good Job

Garett Hardy sales Had a great experience with Garrett as he knew his product and explained everything well. He wasn't pushy and it was a very easy experience. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and we look forward to the opportunity to serve your automotive needs again in the future! Best, Rusty Clifford, General Manager

Good Experience

Garrett Hardy was my sales person and did a good job explaining the car and process. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Jasper, for your business and we look forward to the opportunity to serve your automotive needs again in the future! Best, Rusty Clifford, General Manager

mostly all is well

all is good minor blimps time will tell after bad exp. in 2014 time is healer of all wounds herb needs better specials as they had in the past 10% off oil change specials tires specials (real Specials )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We appreciate your honest feedback. Please let us know if we may assist you in the future. Best, Rusty Clifford, General Manager

Great experience

Garrett is the best car salesman I've ever worked with. Knows the cars, very professional & not too pushy. I would definitely buy a car from him again. The whole car buying experience was hassle free & stress free! Will definitely be buying a car from them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're thrilled that you enjoyed working with Natasha and Garrett, they're certainly wonderful assets to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Rusty Clifford, General Manager

Car buying made easy and stress free

Garett, Rusty, Adam, Jean and Jackie were all instrumental in making my car buying experience a good one. I feel that I got a fair deal on my trade in. The finance process was clearly explained. They answered every question in detail which made me very comfortable. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! I'm so happy to hear that you enjoyed working with our crew. Enjoy your new Hyundai Santa Fe, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Rusty Clifford, General Manager