Reviews
New purchase
This is my 5th new vehicle I have purchase at this dealership and I am very satisfied. Marty has always been very professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. Marty's commitment to excellence is always in the forefront and I’m so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Rusty Clifford, General Manager
Friendly and professional
All I can say is how easy Marty rear don makes it all happen .Fourth Santa Fe and very happy. I will be back. Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback on your recent experience with Marty. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new Hyundai! Best, Rusty Clifford, General Manager
Buying a new car.
The car is very nice to drive and I am looking forward to taking it on trips. Gill was very nice to work with, he was helpful on all aspects.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Deb! I really appreciate your feedback on working with Gill. We trust you are enjoying your new Hyundai and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Rusty Clifford, General Manager
Hyundai Auburn Mike Lemoine
Great place to buy a car and Mike is a pleasure to work with and gets it done in a quick and efficient way that left us quite satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service!
I went into the dealership to trade in my 2012 Elantra and not knowing what I would get for it. I had an awesome experience with Meagan Marquis who was able to relate to me and ended up putting me in a new 2017 Elantra. She listened to what I wanted and took that and ran. I have never been happier with an experience and I would highly recommend her to anyone looking to purchase or lease a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Shannon, for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Meagan. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Rusty Clifford, General Manager
Wonderful!
Everyone I interacted with while I was there was very friendly and professional. I felt very confident that I was getting the best help possible. Also, I am in love with my new car! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-Star recommendation, Alicia! I'm so happy to know you're enjoying your new car. On behalf of Ryan and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Rusty Clifford, General Manager
Great experience
We leased a 2017 red Elantra. We had an exceptional experience with Jeff Allen. I would definately recommend going to him . Even after we bought the car he still gave us the personal attention we needed for a top notch experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. I'm so happy to read that your experience with Jeff was such a positive one! We appreciate your business and look forward to seeing you again. Best, Rusty Clifford, General Manager
compassion
underrstood and demonstrated my needs..and zeroed in on them with enthusiasm..Follow through was/is great..Trust is the word..Also..selection was great.. sounds like the service dept is very good also..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! Should have any other automotive needs, we would love the opportunity to have you as our customer once again. Best, Rusty Clifford, General Manager
Exceeded expectations
While doing some research and browsing local inventories, I decided to use TrueCar to get some prices. After a few emails with Natasha [the internet sales manager], I had a written offer for a great price on a new Sonata with the options and colors I wanted. I went to the dealer and was greeted by Rusty [the general manager] who introduced me to Mike. Mike is a courteous, friendly and professional salesman. He explained all the features and options on the car during the test drive. In addition, [and more importantly] he explained all the paperwork during the actual purchase transaction. The entire buying experience was easy and hassle free. I would recommend doing business at Herb Chambers in Auburn.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Michael make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Rusty Clifford, General Manager
Love my car.
Everyone was very pleasant and friendly. Very easy process. Mr. Lemoine was very helpful and tooked his time to go over everything and every detail and answer all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Marle, for your glowing review! If we may assist you in any way in the future, please do not hesitate to contact Michael or myself. We are always happy to help! Best, Rusty Clifford, General Manager