Reviews
Fabi was Great
Fantastic Sales Service! Great team! My experience buying my car was perfect! Delivery on time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this review. We're glad to hear that your visit went well - 'perfect' is a description we'll continue to pursue! We appreciate having you as a customer and hope you are enjoying your new vehicle! Sincerely, The Automax Preowned Team
Marlboro location
I had visited automax in Marlborough , we where looking for a specific vehicle. The gentleman who helped us was Chris TRomney. He was great. The whole processes went smooth and easy. We chose to have our car loan (fairly priced- better than our personal bank) through the dealership. Our car purchase was successful and easy Thank you to the whole Automax family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Chris and our staff were able to meet your needs. At Automax Preowned, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and smooth as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Automax Preowned Team
My new car with Fabiana Massote
Fabiana did an Awesome job helping me find the car I was looking for. Her presentation was great. Thanks for everything! Keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this 5-star review. We are glad to hear that Fabiana was able to help you find the car you were looking for. We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, The Automax Preowned Team
Eficient Fabiana
My first time ever dealing with Automax and was a great experience. I would definitely give Automax the business again and refer friends and family. Fabiana Massote was a pleasure to work with and Mariana in finance was awesome to work with....straight to the point and down to business the way I like to do business and friendly at the same time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mario! It is wonderful to hear that Fabiana, Mariana and the rest of our team were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you for spreading the word about your excellent experience at Automax Preowned; we look forward to working with you, your family, and your friends in the future. Sincerely, The Automax Preowned Team
Great Service
Many thanks to Fabiana Massote for helping me purchase my new car, going the extra mile and following up in such a professional manner. Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
At Automax Preowned, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. It's great to hear Fabiana was able to meet your needs. Congratulations and enjoy your new car! Hope you have a safe and enjoyable ride ahead. Sincerely, The Automax Preowned Team
Jeep Renegade
Love my new car! I never thought the process would be so stress-free! My sales guru was Luiz who was so helpful and honest through the whole process??Definitely a great place to buy a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write about your experience with us! At Automax Preowned, we work very hard to provide each of our customers with a pleasurable and stress-free car-buying experience. We are happy Luiz was able to meet your needs. Enjoy driving your new Renegade, and have a great day! Sincerely, The Automax Preowned Team
Overall great experience
I had been searching around to potentially purchase a pre-owned vehicle at a reasonable price. Fortunately I had seen an online advertisement for Automax Pre-Owned. I reviewed their online inventory the car that I was interested in was at Automax Pre-Owned in Marlborough. I called over and spoke with one of their sales associates Chris Trombley. The following day I went in and I test drove the vehicle I have been interested in ,needless to say Chris was fantastic, my work requires me to be on the road constantly thanks to Chris i ended up purchasing a different vehicle, due to better quality of gass mileage. We sealed the deal that day I am more than satisfied with the sedan I bought, my step-daughter's vehicle is on its last leg , Chris expect to hear from us in the upcoming weeks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Phil, thank you so much for taking the time to leave this wonderful review. Chris is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Automax Preowned Team
John Brita
Awesome service helped me understand the process. John was able to answer all my questions with ease. Very happy with my decision. Thanks John and Automax .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the nice review, Adrian! We really appreciate this feedback and we'll be certain to share your compliments to John and to the rest of the staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. We look forward to working with you again and hope that you enjoy your new vehicle! Sincerely, The Automax Preowned Team
John Brita
John made my buying experience very enjoyable. He was professional, informed, courtious and direct. He made sure to keep me updated along the way while the buying process was happening. I felt confident that I was going to get an excellent car at a good price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Teresa! Thank you for the kind words and congratulations on your new car! We couldn't be happier that you enjoyed your experience here at our dealership and that John was there to provide you with such exceptional service! It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, The Automax Preowned Team
John Brita
Used car shopping without the usually dreaded hassles and headaches. See John Brita for great customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for the great feedback and recommendation, Robert! We are pleased to hear about your excellent experience at Automax Preowned! Please feel free to give our customer care department or John, your salesman, a call if you have any more questions! Sincerely, The Automax Preowned Team