Reviews
Great used car experience!
Luis Martinez - the sales - person was very easy to work with . We were able to quickly reach a fair deal and i walked out happy! And he took all the extra steps to make sure that I was happy with the purchase and our experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience at Automax Preowned with us. We are very glad to hear that Luis was able to show you his trademark customer service and make buying a car easy for you. We look forward to working with you again and we hope that you enjoy your new vehicle! Sincerely, The Automax Preowned Team
good services
Receptionist arranged technician immediately when I arrived earlier than scheduled. He also just recommended needed services rather than pursuing profit from customer.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Zuji. We feel our service department is what makes Automax Preowned special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Automax Preowned Team
John Brita
John did an amazing job as my sales person couldnt of asked for a smoother process. He was very patient, dedicated and eager to help me into the car of my dreams! thanks again John I appreciatte all your hard work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vivian, thank you for taking the time to write us this excellent review. It satisfies us to know that John was able to assist you in finding the car of your dreams. Here at Automax Preowned, we strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. Happy driving! Sincerely, The Automax Preowned Team
Professional Fabi
Fabiana was extremely professional and patient with us during this process. We picked the car out on a Wednesday and it was ready on Thursday, even though we did not pick it up until Friday. Thank you for all your time and patience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Leticia, for leaving us this fantastic feedback! We are very happy to hear that Fabiana gave you a wonderful experience; she is a consummate professional and an amazing member of our team here at Automax Preowned. Feel free to contact us if you ever need anything in the future. Happy driving! Sincerely, The Automax Preowned Team
Great Experience
Great experience...Fabiana, massote especially was very helpful and made sure I left the lot in a safe and cleaned up new used car. I recommend Automax Marlboro!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Benjamin, for taking a moment to write about your excellent experience at our dealership! We are glad to hear that Fabiana was able to help you get into a new vehicle and offer a great experience! We look forward to helping you again in the future. Sincerely, The Automax Preowned Team
Fabi Massote
I had a great experience at Automax Preowned in Malboro. My salesgirl Fabiana was very attentive and sensitive to my needs. Thanks for my new new-to-me car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maria, thank you so much for the great review of your experience at our dealership and especially with Fabiana. We're very happy to hear about your positive experience at Automax Preowned. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, The Automax Preowned Team
Review about Natalia, saller
Everything was fantastic! The saler a nice young woman, Natalia, so kind, so patience. She did everything to help me, explained everything with all the information that i need. I just loved it! I'm very happy with my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review, Eugenia! Natalia is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come back and see us again Sincerely, The Automax Preowned Team
Great service
Friendly atmosphere. Luis Martinez was very cordial and sensitive to our needs. Business manager was very professional and very quick in the closing process
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Susan, thank you for taking the time to give us feedback on your latest purchasing experience at Automax Preowned. We're glad to hear that Luis and the rest of our team were able to give you an overall positive experience. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, The Automax Preowned Team
Fabiana
Fabiana was amazing and so helpful with the purchase of my Honda Pilot. I've already recommend her and others to the Automax store in Framinghan. I couldn't be happier and the staff were amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nathalia, thank you so much for this amazing review! We are glad to hear that Fabiana and our staff were able to help you get into a new Pilot and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, The Automax Preowned Team
Buyer
Our sales rep. Luiz was extremly helpful qnd patient with my car shopping. He was determined to help me find a car that I would be comfortable in and really liked. Luiz knew my budget and helped me figure out what would be best for me. He made my buying experience the best one I have ever had and he is honestly the reason why I bought the car. His professionalism and customer service was great! Thanks Luiz for all your help!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jessica, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Luiz was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Automax Preowned Team