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Kelly Jeep Chrysler

(1,422 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Yamen is top notch! I won't hesitate for a moment to...

Yamen is top notch! I won't hesitate for a moment to recommend Yamen to family and friends. He responded to emails quickly and professionally. He is highly knowledgeable in his profession. Yamen was able to deliver my new Gladiator SAME DAY! Test drove it and it was in my driveway just a few hours later. Unbelievable experience! Thank you, Yamen!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Congratulations on your new Jeep Gladiator! We're happy to know that you had the opportunity to work with Yamen and Kristen and that they were both so helpful! Thank you for taking the time to share this with us!

Pholy is wonderful, calm, and very professional,

From the moment we arrived to Kelly Jeep, we felt something positive about the place. Pholy came to our direction to welcome us, not even knowing that we going to lease a Jeed at the end. Pholy made the process very pleasant with no pressure. Thank you again Pholy! Kelly Jeep is lucky to have you on there team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Thank you Yamen for your efforts in making this a great...

Thank you Yamen for your efforts in making this a great experience in getting our new jeep! It was super easy and fast. We actually drove an hour to get to this dealership because we were so happy from the great customer service and quick response we got over the phone. Tim along with Yamen were very friendly, got us the prices we were looking for with many options to chose from. And that’s what brought us into the dealership the next day and made us go ahead with the car. Yamen went above and beyond explaining the different features in the car which made us fall in love with it. He also delivered the car to my work during his busy schedule which is greatly appreciated! We will definitely be back. A big Thank you to Kelly Jeep, Yamen and Tim for making this happen so smoothly. Thank you again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

First, we would like to say thank you for taking the time to share this with us! Second, we are happy to know that you had the opportunity to work with both Yamen and Tim and that they were both so helpful and friendly! It really means a lot knowing that in addition to having such an awesome experience, both Yamen and Tim made sure you got into the Jeep you were looking for! We really appreciate you taking the time to share this with us! If there is anything else we can do, please do not hesitate to reach out!

Yamen was great to work with and really went above and...

Yamen was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks, Danny! We are happy to know that you had a great time working with Yamen and that he really went above and beyond to help get you into your new Jeep! It is great that he made sure that all your questions were answered and that everything ran smoothly. We really appreciate your recommendation, Danny! Enjoy your new Jeep!

Been a customer for more than 20 years. Staff worked...

Been a customer for more than 20 years. Staff worked with me in negotiating favorable terms on a lease renewal during these challenging times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

This is very kind of you to say, Frank! We are happy to know that you had the opportunity to work with Josh and Niko and that they took excellent care of you! Your loyalty and dedication really mean a lot to us - if there is anything else we can do for you, please feel free to reach out!

Yamen, Samantha and Niko made this experience awesome....

Yamen, Samantha and Niko made this experience awesome. Well worth the time I spent at the dealership. Everyone at the front desk was wonderful as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

On behalf of Yamen, Samantha, and Niko, thank you! We are happy to know that you had a great experience and all three took excellent care of you! Congratulations on your new Jeep Gladiator!

Second Jeep from this dealership knowledgeable sales...

Second Jeep from this dealership knowledgeable sales people very friendly would highly recommend them. Financing department also friendly and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wow thank you! We are happy to know that you had the opportunity to work with Justin and that he made sure you were well taken care of! It is great that you second experience with us went so smoothly and that everyone was so helpful and friendly! We really appreciate you taking the time to share this with us!

Totally excellent experience. This was not our first time...

Totally excellent experience. This was not our first time dealing with Yamen and his wonderful, cooperative associates, nor will be our last. We will be back for #7!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hey Kristina! That is great to hear - we are glad that once again, you had the opportunity to work with Yamen and that he was so helpful and friendly! Your loyalty really means a lot to us, Kristina! If there is anything else we can do for you, please feel free to reach out!

Highly recommend purchasing a Jeep from these guys,...

Highly recommend purchasing a Jeep from these guys, everyone was great from start to finish! Thank you we love our Grand Cherokee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Jeepgirl! We are happy to know that Larry, John , Alex, and Andrew were all so helpful and great to work with! We really appreciate your recommendation!

Excellent , fantastic experience at jeep Kelly ch

It was an amazing experience with this dealership Kelly keep chrysler , a great thanks for all employees for being very helpful and nice with me to choose my car and for the great customer service they provided for me .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This really means a lot to us, Racha! We are happy to know that you had such an amazing experience and everyone took great care of you! We really appreciate you taking the time to share this with us!