Reviews
Best sales representative I’ve ever dealt with. Very...
Best sales representative I’ve ever dealt with. Very professional, honest, and accommodating. Made the whole process very easy. Great overall team. Would definitely do business again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lizzy was the best sales person..She helped us with...
Lizzy was the best sales person..She helped us with everything We needed and Answered any question we had Even showed us how to operate the vehicle before the lot...Thank you again Lizzy Your the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kelly Jeep Chrysler programed my new fob both quickly and...
Kelly Jeep Chrysler programed my new fob both quickly and expertly. Rob was wonderful explaining the process and telling me what I minded to know about my radio system.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wrong diagnose after two hours
I was charged with two diagnostics and provided completed wrong diagnostics. They said the ABS sensor picking up bad tone wheel - the sensor cable was broken. They said the real axel seals were broken and leaking - only thing leaking was a brake caliper seal. How can these guys get sooo wrong?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent Jeep Dealership. Very friendly, knowledgeable...
Excellent Jeep Dealership. Very friendly, knowledgeable and efficient staff. They don't waste your time. Good location and selection of in stock vehicles as well. Highly Recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We are glad that Elizabeth and Tom were so helpful and made sure you were well taken care of. It is great to know that everyone was so friendly and that you enjoyed our selection of vehicles. We appreciate the recommendation!
Hyde car accident 👌
they sold me a vehicle supposed to be clean Carfax 0 car accident certified vehicle few months later they report a car accident they did with the vehicle and they report it like I was the one who had the car accident I have the copies of the police report and the copies of the Carfax at the purchase time just a bunch of liars even Kelly owner all bunch of liars what do you want is the money of the customer
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This does not sound like something we would do. Can I have your name so I can look into it. If you want to email me that would be great. Briank@kellyauto.com
Brought in car for airbag recall it was in and out within...
Brought in car for airbag recall it was in and out within 2 hrs very pleased would definitely go back and recommend to others for service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear that! It is great to know that you were in and out within 2 hours for your airbag recall. Thank you for sharing your feedback with us!
Kelly Jeep-Chrysler provides great service. Their staff...
Kelly Jeep-Chrysler provides great service. Their staff makes you feel comfortable. I went in for oil and tire change, and pleased with their work.Nelson Manuelo is a great Express Lane Advisor, super helpful and informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
That means a lot to us! We are glad that you have experienced great service and that everyone including Nelson have been so helpful.
The Best Service
As always, , Kelly Jeep delivered superb service - the staff is personable and professional. I would highly recommend Kelly for buying or leasing your next vehicle !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear that! It means a lot knowing that you experienced superb service and that everyone was so personable and professional. On behalf of all of us here, thank you for your recommendation!
Yamen is wonderful to work with. He makes the experience...
Yamen is wonderful to work with. He makes the experience buying a car easy and comforting. This has been my second time buying with him. Will go back for my third
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That is very kind of you to say, Mike! We are glad that you have enjoyed working with Yamen so much and that he really has made the car buying experience easy for you. We appreciate your loyalty, Mike! We will be sure to pass this along to Yamen.