Reviews
Slow service
Did not do the state inspection that I requested, and said they would take care of. Also, they had 5 days before they even looked at the car.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Kelly Jeep was awesome
My experience purchasing a vehicle at Kelly Jeep was amazing. Both Niko and Kristen were wonderful to deal with and I would definitely recommend purchasing a vehicle here. Niko went above and beyond to get me the specific vehicle and options that I wanted and the price was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that, Joe! It's great that Niko and Kristen were wonderful to deal with and that they both went above and beyond.d Thank you, Joe! We appreciate your feedback!
Great Job!
As always pulled in for a quick oil change and wasn’t disappointed I went over to parts dept to try to get a spare tire kit for a 2019 compass (no such luck how can jeep not have a spare tire for a band new compass?) when I went back by service desk my car was done ! great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We are glad that Dave, Bruce, and Harry were all so helpful when you came in to get a spare kit for your 2019 Compass! We will be sure to pass this review along to them!
The best car buying experience, ever!!!
I was greeted promptly and Pholy was a super professional. He explained the process and vehicle to the T’s. The whole process was enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Alan! We are glad that Pholy and Tom helped make this your best car buying experience! We are pleased to know that the whole process was enjoyable and that everything was explained to you!
Happy customer
I had a very pleasant experience Kelly G my salesman and all the team did everything they could to meet my needs and respond whenever I had a Question
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi David! We are glad that you had such a pleasant experience with Niko and that he was so helpful! Thank you for sharing your experience with us!
Janet GadsbyWas wonderful she was very friendly and...
Janet Gadsby Was wonderful she was very friendly and helpful and took time before and after to show me everything I needed to know about the jeep people like Janet will have me and others coming back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Janet and Tom, thank you, Cheryl, for sharing your feedback with us! We are glad that Janet was great to work with and was more than helpful. We appreciate your review and look forward to continue working with you!
Our service was responsive, professional, and efficient!...
Our service was responsive, professional, and efficient! Melina was very helpful with everything. We will definitely be back again to Kelly Jeep for our next service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Tara! We are glad that your service was responsive, professional, and efficient! It is great that Melinda was so helpful and took great care of you.
Very good service and very knowledgable about the car...
Very good service and very knowledgable about the car that i purchased, worked well getting me where i wanted to be with a payment, excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear that! It is great to know you received great service and information regarding the car that you purchased. Thank you for sharing your feedback with us!
Pholy made the process easy and an enjoyable experience....
Pholy made the process easy and an enjoyable experience. Pablo and Tom also made for a real easy deal. Was a real Good experience overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mike! We are glad that Pholy made the process an easy and enjoyable one! We are also pleased to know that Pablo and Tom made a real easy deal! Thank you, Mike, for sharing your experience with us!
Yamen was excellent to work with. I didn’t feel any...
Yamen was excellent to work with. I didn’t feel any pressure, he knew everything about the Jeep I was looking for and answered my questions with ease AND found a vehicle that had everything I was looking for. He also took the time to show me how all the little gadgets in my new Jeep work...I don’t remember any of them, BUT I feel very welcome to call back with any and all questions. Highly recommend Yamen. Wonderful experience. 😁
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Angela! First, we would like to say thank you for sharing your feedback with us! We are glad that you had the opportunity to work with Yamen and that he was so helpful. Second, we are glad that he provided you with plenty of information regarding the Jeep you were looking for and took the time to show you all the new gadgets! Thank you, Angela, for taking the time to share your experience with us!