Reviews
Excellent experience
This was my first time using the service at Kelly Jeep. I used the Quick Lane Oil service and i was very pleased with the whole experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That is great to hear! We're happy to know how helpful Bruce was and that your first time visiting our service department was a pleasant experience. Thank you for sharing your feedback!
Friendly Staff, great Service
Great friendly Staff, low pressure about recommended services, great perks like free courtesy cars if needed and nice waiting area with free Wi-Fi. Highly Recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We are glad that everyone was so friendly and provided you with great services. Thank you for the recommendation!
Ripoff xx Fees and endless robocalls after the sale
Whatever you do, do NOT do business with these clowns. Not only do they rip you off with surprise ridiculous "Document fees" at the last minute after the sale, but they will put you on a neverending Robocall list and repeatedly hound you with annoying reminder calls for service. I would never touch these thieves again with a 50 foot pole. AVOID AT ALL COSTS!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Best as Always!!
Once again I can’t commend the staff and service at Kelly Jeep enough- all professional, knowledge and personable!! Nelson at the service center is A+!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Ann! We really appreciate your feedback and are glad that everyone including Nelson has been so helpful and professional!
Great experience using the service dept
The service department at Kelly Jeep in Lynnfield is terrific. I would highly recommend it to all my family and friends and to anyone who needs any service on any vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That means a lot to us! We are glad that everyone in the service department has been terrific and has made sure you're taken care of. Thank you for the recommendation!
Awesome
They do make it easy, Chris went above and beyond, was going to buy used got an unbelievable deal bought new . Very happy Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Jeep! We are glad that Chris was great to work with and really made your experience that much more enjoyable. Thank you for the review!
Great
From the first call to the buying of my 2018 Jeep Wrangler Sport. Everything about Kelly Jeep was a great experience Especially the salesman Dave Strazzere Thank you William Ross
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi William! First, we would like to congratulate you on your 2018 Wrangler Sport! Second, we would like to say thank you for sharing your experience with us. We are glad that Dave was great to work with and helped make the experience so positive. Take care, William!
Excellent Customer Service
Lizzy was amazing and so helpful and made my car buying experience great. She is great at what she does and not a pushy sales consultant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The express oil change is a great option.. the refreshments
The waiting area is rough and the “refreshments” are weak at best.. they are currently building an new showroom hopefully they will make major improvements to this area .this visit not leave any lasting impression.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Very efficient and fair
Very efficient and fair pricess. No gimmicks. Negotiation was very professionally handled. Pickup of new vehicle was prompt and on time. Everything was smooth and as advertised.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car