Reviews
repeat customer
I purchased a 2016 New Summit from Nick. He was extremely helpful assisting me with my decision and explaining all the features the car offered. Nick took his time and made sure my transaction and trade-in was a smooth transition. I will definitely return to this dealership for future maintenance and sales. Everyone at Kelly Jeep was very helpful and friendly giving the impression that they have a great team attitude. I could not be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We definitely work as a team here grapeape13. Thank you for your kind review and recommendation of our team. Our dealership always appreciates insight from our happy customers and we love knowing that our entire staff helped make your purchase smooth and pleasant! We look forward to helping you again grapeape13. Have a great day!
Great Experience!
Nick was very helpful during my visit to purchase a 2016 renegade. I was pleased with my experience from start to finish. He did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Renegade purchase Dave. We know you'll continue to love the Renegade for years to come. If we can help you again with anything at all, please let Nick or our team know - we're always here for you.
Great experience
Nick Amoroso was very patient and was able to answer every one if our questions. He spent time showing us all the advantages of a Pacifica. After a test drive we were sure this was the car for us. We came back to Kelly Chrysler as our first Pacifica was bought there in 2006 and now our second Pacifica will too. The salesman Nick and the dealership are a perfect match. Really caring, patient and professional. Highly recommend Nick and this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review and recommendation CAB. It means a lot to Nick and our dealership to know that all of your needs are being met as a happy customer of ours. If any other questions come up, we hope you'll reach out to our dealership and let us know.
Nic was awesomeNic was super
Nic was super helpful and patient, very knowledgeable, especially with new computerized fanciness! Thank you thank you! I will likely call him for advice as I get used to all the new details, definitely recommend him B-)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad to hear that Nick was so helpful in explaining all of your vehicle's details Nicjeep. Thank you for working with our Kelly Jeep Chrysler team in Lynnfield. Don't hesitate to reach out or visit with any other questions!
Lease of new Jeep
This was my 5th ( ?) Jeep from Kelly Jeep so I guess I am a loyal customer. Have had great service from the beginning, from car sales to service. This is my 3rd Grand Cherokee. Transaction was quick and painless. Larry B. sold me my last one, and did the paperwork on this one. Any service we have done was professional, with a courtesy car. I will be back !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi sumu52 - thank you so much for being a loyal customer of ours throughout the years. We're honored to hear that you've continued to work with Larry and our entire dealership for all of your vehicle needs. Congratulations on your latest Grand Cherokee purchase. If we can do anything else for you, don't hesitate to let our team know!
Excellent
Excellent dealership experience. If you need a car this is the place to go to buy it. Have bought 14 cars at Kelly because the are willing to work with you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're very appreciative that you've continued to make our Kelly Jeep Chrysler dealership your go-to for vehicle purchases. Our entire team would like to thank you for your dedication and commitment to our dealership Jeep7wa810. If you ever need anything at all, please don't hesitate to let us know. Have a great day!
Major car service
I had come in for an oil change. I also had had the team check the computer for my check engine light. It was a catalyst converter. I was out of warranty. Bill the service manager covered the service and only had to pay a deductible. Once started working on my car my my thermostat was broken too and covered that for me too. Whenever I have a problem they are always there and honest. I will always go there I trust them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help Vlombard! Thank you for giving Bill and our service team the opportunity to work with you. We appreciate your kind review and hope that you'll continue to let us help you with any other needs in the future.
Easy and totally painless
I came in early, was greeted by Artis my service rep. He told me how long the service would take, and got me in and out. Ahead of schedule!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That is certainly our goal Tony - to get you in and out in a timely manner while addressing all of your service needs. We appreciate you taking a moment to share your recent experience with our team. Thank you very much Tony - please let us know if we can be of more assistance to you again.
Got it right...
In a climate of "no haggle" dealerships, I had a refreshing experience with Pablo Carvajal and Kelly Jeep in purchasing a used 2015 Jeep Grand Cherokee. I didn't go in expecting to get a significantly lower price on an already well priced vehicle, but I was hoping to do a little better on the advertised price. The car I came in to see had a few exterior imperfections and was missing only one feature that I really wanted.... the tow package. Pablo was patient with me as I clearly knew exactly what I wanted and what I wanted to pay for it. With a little back and forth, nothing off putting, Pablo was able to get me the car for a little bit lower than the price advertised, install a tow package, and have the few exterior blemishes taken care of as well. I think I got a fair price on the car, and I I had a good experience. I would recommend Kelly Jeep and Pablo Carvajal in particular if you are looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First of all, congratulations on your 2015 Grand Cherokee purchase Ron. It was our pleasure helping you get the Grand Cherokee you wanted for the price you wanted. We're appreciative that you worked with Pablo to address the necessary features of your Grand Cherokee purchase and we hope that you're truly happy with your purchase. If we can help you out again, we hope you'll visit our team at Kelly Jeep Chrysler Ron. Take care!
No complaints!
Kelly Jeep Chrysler in Lynnfield exceeded all of my expectations. From the front desk staff, Andrew the manager, and the best sales associate Pablo, everyone was pleasant and great to work with in buying a vehicle. I felt that Pablo was always honest, upfront, and made purchasing a vehicle a stress free process. I cannot thank him enough for all his help. I would highly recommend Kelly Jeep to anyone I know! In the future, I will definitely send anyone with interest in buying a Jeep to Pablo! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your review Lauren, thank you for sharing it with us. Our goal is always to make the entire car shopping/buying experience as easy as possible for our customers and we're glad to hear that Pablo was so transparent with you from start to finish. If Pablo or any member of our team can help you again, we hope you'll let us know Lauren.
