Reviews
minimal stress
I abhor buying a car and hold off as long as possible. This experience had minimal stress. The team worked to get me where I needed to be quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's always our goal - to make it easy for our customers and we're glad to hear Pablo was able to quickly help you with your purchase. We appreciate your business and your review "never fun". Please let us know if we can help you out again.
Pleasant and very attentive staff
Very helpful throughout the process Patient and willingness to meet requests and budget of customer. Follow up was top shelf! I'm a repeat client and for the reasons I listed!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We think it's very important at Kelly Jeep Chrysler to listen to our customer's needs PT. It is great to hear that Dave, Alex, and Andrew all helped to make your experience so enjoyable. We appreciate you leaving us a review and letting our team know how happy you were with your purchase. We very much look forward to working with you again PT. Take care!
Gus was great
Just purchased a 2016 Limited from Gus - he was great at every step. Thanks for a great experience and helping me upgrade into a new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your absolutely welcome Favalors, we thank you for visiting our dealership to work with Gus on your 2016 purchase. We appreciate you leaving Gus and our dealership such a kind review as well - please let us know if we can do anything for you again Favalors. Have a great day!
Friendly, thorough and Fair
Second time to lease from Kelly Jeep. Janet was wonderful to work with and made leasing my Jeep grand Cherokee as easy as possible. I look forward to working with her again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Janet kelleigh12. We're glad to have you visit our dealership once again for another lease and we hope you enjoy the new Grand Cherokee. If Janet or any member of our team can be of more help to you, please let us know.
Very Easy
I found the buying experience at Kelly Jeep Chrysler to be an overall great experience. Christina from sales was very friendly and knowledgeable. She braved the blazing hot sun several times to ensure that the Jeep I chose was the perfect Jeep for me. I eventually chose the one in the air conditioned showroom (sorry). I found there to be very little pressure. I visited other dealerships and Christina and Kelly Jeep was by far the best value and experience. I would recommend this dealer to anyone looking to find the perfect Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for working with Cristina, Robert, and our Kelly Jeep Chrysler family chuckpublic. Don't feel bad about your showroom purchase rather than one outside - it's our pleasure to help you however we can! We appreciate your kind comments about our dealership and the value you received at Kelly Jeep Chrysler. Please let our team know if there's anything else we can do for you.
Excellent service 😀
Dan was so great, the car was suppoused to be delivered late , and he made it happened my son did not missed his swimming classes 😁 He delivered our car very fast. 👏👏Thank you Dan..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No, thank you Serna! We're happy to hear that your son made his swimming classes! It's the little things that matter to us at Kelly Jeep Chrysler and we appreciate you leaving us a review to let us know that you enjoyed your experience with both Dan and our dealership. Please let us know if we can help you out again Serna. Take care!
Love alex
This is our fourth jeep that we have purchased from Kelly, Alex was the perfect sales person , very professional, caring and wanted nothing but to get us the best deal.if anyone is looking to buy he's our guy. We will definitely work with Alex again, sandy and Paul costa
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that you had a wonderful experience with Alex Sandy and Paul. Thank you both for working with us once again - it's an honor to have such loyal customers as yourselves. Our dealership is excited to work with you again - but if you need anything else in the meantime, from service and parts to another purchase, do not hesitate to reach out to us - we'll always be here for you!
Awful experience
Went in and waited 25 minutes just for help. After a 10 minute sell on how they are different from everyone else they tried to convince me I wanted a different car than I came to see. Repeatedly tried to get back to the car I wanted but since they were low on stock salesman didn't seem thrilled. Also priced a trade and they incorrectly reported info on our vehicle and way under priced it. Was offered thousands more at quirk keep the day before. This place is all the terrible car buying clichés in one!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Came to the Rescue!!!!
Bill Perkin, Service Manager at Kelly Jeep in Lynnfield came to the rescue when my jeep ran out of gas and broke down right off of Rt 1. I had my 11 month old daughter with me in the car. We were in a very bad spot. He brought over a canister of gas and put it in for me. He was able to get the car going. He really came to the rescue and saved us from a very bad situation!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oh no! We are so sorry to hear about your recent situation new mom. Running out of gas off of Route 1 is as you mentioned, a very bad spot. We're glad to hear that Bill was able to help out with a canister of gas. We're always here if you need anything at all, don't hesitate to let us know new mom. Take care, and drive safely!
SEAMLESS!!
We loved working with three of your professional sales staff when we purchased our new 2016 Grand Jeep Cherokee this week from Kelly Jeep. Dan Wendt was not like any other salesperson. He was down to earth, friendly, enthusiastic and very knowledgeable. There was absolutely no pressure. He made us feel completely relaxed and able to make a decision. We felt comfortable on buying a Jeep from him. We, also, dealt with Larry Bousbaa and Alex Zamakis who also showed interest and keeping us happy. Look forward to future service department on maintenance of our Grand Cherokee. THIS PURCHASE WAS SEAMLESS!!! We will refer friends, clients and family to Kelly Jeep and Dan Wendt who was A+. Happy New Jeep Grand Cherokee Owners July 2016
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you to our Happy new Jeep Grand Cherokee owners! We appreciate you working with Dan, Larry and Alex to get into your new Grand Cherokee and we certainly hope you do visit us for your Grand Cherokee servicing needs as well. It's wonderful to hear how you felt no pressure and at ease while making your Grand Cherokee purchase. Congratulations! We can't wait to see you in again at Kelly Jeep Chrysler. Enjoy your new Grand Cherokee from all of us at Kelly Jeep Chrysler!