Reviews
Beautiful purchase and great service!
I recently bought a 2016 Jeep Cherokee last month and I am absolutely in love with it. Pablo did an excellent job helping me choose the right vehicle for me. He's not like an ordinary sales man -- he was genuine and wanted to help me find what car was right for all while trying to maintain my price range. A month later, I am just as excited about my car as the day when I drove it off the lot!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
To hear that you continue to be very happy about your Cherokee purchase is what we love hearing Nancy. Thank you for working with Pablo to find the right vehicle for you. As you mentioned, Pablo is genuine in his care for our customers and we're proud of the professionalism he showed while helping you through your vehicle purchase. We look forward to seeing you back at the dealership, and hope you'll let us know if you need anything in the meantime. Take care Nancy.
Jeep Renegade purchase
Dave Strazzere was the best car salesman. We are a low-key couple and we really value that he didn't try to "push" us with a "hard sell. " he patiently guided us through the buying process and showed us every single iteration of the Renegade on the Kelly lot. We really appreciated his kindness. Dave Strazzere gets a ten out of ten from us. A+
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That makes us very happy to hear Renegade. Thank you both for visiting our dealership to work with Dave on your Renegade purchase and congratulations. Our dealership won't ever try to pressure our customers into a vehicle just for a sale, it's not the way we do business and we're glad Dave professionally helped you find the right Renegade for your needs. If you need any other assistance please let us know - we're always happy to help.
Two " Good Guys "
Just recently leased my second Jeep and dealt with Justin again. He knows the product, is very professional and very easy to deal with. I also dealt with Andrew once again and was very pleased with how I was treated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to be of assistance to you Rick, thank you for working with Justin and Andrew. Our dealership prides ourselves on our customer's experience, and we couldn't be happier to hear that they were so professional throughout your visit to our dealership. Congratulations on your new Jeep lease, and we hope you'll let us know if you need anything else.
New to me 2014 Jeep Grand Cherokee
Picked up a CPO 2014 Jeep Grand Cherokee Ltd a week ago from Kelly. Jane was professional and caring. I would not hesitate buying another vehicle from her.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to have been able to help you Jsamuelman, thank you for working with Janet and our team at Kelly Jeep Chrysler. We also appreciate you taking time to share your experience with us. Please let us know if we can work with you again Jsamuelman. Have a wonderful day.
They make it easy!!
Dealing with Stephen Sullivan was a great experience. They entire car shopping experience at Kelley Jeep in Lynnfield was absolutely wonderful. This is my second vehicle from the Kelly Family and will buy from them again as well as recommend them to my family and friends. I love my Jeep Cherokee and it was Made Easy! Thanks again to Stephen Sullivan for all your help. Jon Santeusanio Revere,Ma
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure helping you Jon, thank you for sharing your experience with us. Congratulations on your Jeep Cherokee purchase, and we look forward to helping you and your family and friends at our dealership! Please let us know if there is anything else we can do for you Jon.
Top Notch Experience
My previous vehicle was a 2001 Tahoe. So I've been out of the car buying game for quite a while. My experience at Kelly Jeep was top notch. In less than 24 hours time I am now sitting in my new Jeep Renegade typing this review :-) Cristina was pleasant, knowledgeable, professional and efficient. I can't think of any way it could have turned out better. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's so wonderful to hear Brian, thank you very much for sharing your experience with Cristina and our team at Kelly Jeep Chrysler. It means a lot to know that you had a worthwhile experience at our dealership. We look forward to working with you again, and in the meantime, please don't hesitate to let us know if you need anything at all.
Overall positive experience
Working with Nick was really easy. He found a vehicle I wanted to purchase and did his best to meet my needs, my expectations and arranging for the financing of my vehicle. I'd definitely recommend working with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Nick and our dealership, thank you LSierrBOS. We're so glad that the experience was so easy for you and we appreciate your recommendation. We look forward to working with you again in the future! Take care LSierrBOS!
It was so EASY!!
We had a wonderful experience buying our Jeep Cherokee last weekend. We love our new Jeep! Cristina was such a pleasure to work with. She was very knowledgeable and professional. We had all the answers we needed in less than two hours. Thank-you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Laura, thank you for sharing your wonderful experience with Cristina and us online. We appreciate you working with us to get into your new Jeep so quickly. Please let us know if there's anything else we can do for you Laura, and congratulations!
No conning
I will buy another car from Kelly. This is the second time I have bought a car from them and compared to other dealerships they are honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We believe in transparency with our customers Eburke427. Thank you for sharing your experience with us, and we appreciate your repeat business as a loyal customer of ours at Kelly Jeep Chrysler. Please let us know if there is anything else we can do for you.
Gus was absolutely the best in helping us.
Gus was absolutely the best helping us this past weekend. Buying a car is right up there with a root canal and he made this such a smooth and easy process. He helped us tremendously. We now have a new Jeep that we absolutely love. We never felt pressured! Will highly recommend that people ask for him and would come back in an instant. All the people we can in contact with were just so helpful and great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi pegjim1814, thank you for sharing your review with Gus and our team at Kelly Jeep Chrysler. We're here to make buying a new or pre-owned vehicle less root canal-like, and more enjoyable, and we appreciate you letting us know how we succeeded. We look forward to working with you again, and if there is anything else you need, please let us know. Have a great day!