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Danvers Ford

(194 reviews)
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 9:00am–5:30pm
Tuesday 9:00am–8:00pm 9:00am–5:30pm
Wednesday 9:00am–8:00pm 9:00am–5:30pm
Thursday 9:00am–8:00pm 9:00am–5:30pm
Friday 9:00am–6:00pm 9:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

(194 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Danvers Ford from DealerRater.

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Very friendly service department.

Very friendly service department. Understood my concerns always provides great customer service. I have been bringing my car there for 23 years and I have never been disappointed with all the service techs that have worked on my tbird

Very friendly service department.

Very friendly service department. Understood my concerns always provides great customer service. I have been bringing my car there for 23 years and I have never been disappointed with all the service techs that have worked on my tbird

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Marvin, your satisfaction means a lot to us, and we truly appreciate you choosing Danvers Motor Co Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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Had Service performed and: 1.

Had Service performed and: 1.) It was easy to schedule 2.) Scott and Mike are great at the Service Desk 3.) Work was performed according to specification 4.) Price was very reasonable 5.) I left with a smile on my face ~!

Had Service performed and: 1.

Had Service performed and: 1.) It was easy to schedule 2.) Scott and Mike are great at the Service Desk 3.) Work was performed according to specification 4.) Price was very reasonable 5.) I left with a smile on my face ~!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jeffrey, your satisfaction means a lot to us, and we truly appreciate you choosing Danvers Motor Co Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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Service is so efficient and no hidden fees.

Service is so efficient and no hidden fees. So easy to book an appointment and car taken in right on time. We have all my service needs done at Danvers Ford.

Service is so efficient and no hidden fees.

Service is so efficient and no hidden fees. So easy to book an appointment and car taken in right on time. We have all my service needs done at Danvers Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Hollie, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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The service and the communication with the technician

The service and the communication with the technician were excellent. I also received additional information and advice for my truck. I just suggest a coffee machine in the waiting room. It will be perfect!

The service and the communication with the technician

The service and the communication with the technician were excellent. I also received additional information and advice for my truck. I just suggest a coffee machine in the waiting room. It will be perfect!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Eladio, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Danvers Ford not only makes me feel like an important

Danvers Ford not only makes me feel like an important customer they also make me feel like I'm part of the Danvers Ford family. Great Sales and Service.

Danvers Ford not only makes me feel like an important

Danvers Ford not only makes me feel like an important customer they also make me feel like I'm part of the Danvers Ford family. Great Sales and Service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Danvers Ford is the only place I go,

I have been using Danvers ford for over 25 years. Personalized service 100 percent.

Danvers Ford is the only place I go,

I have been using Danvers ford for over 25 years. Personalized service 100 percent.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bernard, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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Danvers Ford Experience

The people at Danvers Ford were top notch, helpful at every step. Communicated well.

Danvers Ford Experience

The people at Danvers Ford were top notch, helpful at every step. Communicated well.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Auto repairs and service

I appreciate the fact that the service people treat the repair and service of my car as if it was their car being serviced.

Auto repairs and service

I appreciate the fact that the service people treat the repair and service of my car as if it was their car being serviced.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Danvers Ford

Danvers Ford has been great to work with throughout the entire process or special ordering my truck and all the way through to delivery. I will definitely continue working with them!

Danvers Ford

Danvers Ford has been great to work with throughout the entire process or special ordering my truck and all the way through to delivery. I will definitely continue working with them!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Danvers Ford

Always, very professional, courteous, and very attentive to customers needs. Willing to go above and beyond and meet all of my requests.

Danvers Ford

Always, very professional, courteous, and very attentive to customers needs. Willing to go above and beyond and meet all of my requests.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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