Reviews
Bought the car from out of state and Brent made the whole...
Bought the car from out of state and Brent made the whole process easy and trustworthy. He did a virtual walkthrough and test drive beforehand and had the car spotless and ready to pick up when I flew in. Thanks so much for a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought my first used Lexus at this dealership in 2010,...
I bought my first used Lexus at this dealership in 2010, and I just recently bought a new 2021 Lexus GX with the help of A.P. Yagnik. A.P. was very professional and helpful with the entire transaction. My husband and I did not feel pressured at all, even when we met with Joe Castillo in the finance department. Joe put us at ease with no pressure to do anything. Thank you Lexus of Naperville for a very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sal did such amazing job explaining things to my dad and...
Sal did such amazing job explaining things to my dad and I, he was very patient and kind with us! I liked the fact he didn’t make me feel pressured like other dealers, I recommend going with him!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was perfect. Dan Foster was very helpful. He...
Everything was perfect. Dan Foster was very helpful. He made car buying fun! This was my first time at Lexus of Naperville. Everyone there was very friendly and took the time to make sure my Lexus buying experience was exceptional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything from beginning to end was super easy &...
Everything from beginning to end was super easy & efficient. Brent Burns was incredibly knowledge and helpful in getting me into my new IS300. Absolutely pleasure doing business!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Triple A customer service started our journey! A very...
Triple A customer service started our journey! A very knowledgeable Brent Burns started our process. This continued with our introduction to the GM Tony who went the extra mile to locate our vehicle, as well as the financial rep. Joe. We were immediately acknowledged, ask what our needs were and introduced to a new experience with dedicated and friendly personnel. A huge thank you to Brent and the entire team for making this process enjoyable. We love our SUV!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan Foster got us into our dream car, the 2021 LC 500...
Dan Foster got us into our dream car, the 2021 LC 500 Convertible. Always a pleasure doing business with a trusted dealership. Lexus knocked it out of the park with the new convertible! Great dealership that we are loyal to. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been buying cars from them for over 25 years. Just...
I have been buying cars from them for over 25 years. Just got a new RX, Sal Lala was again my salesman he is the best, knows his stuff, no pressure and very patient. Lexus makes great cars but it is the dealership and the staff that keeps us coming back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The entire experience with Sal and the team at Lexus of...
The entire experience with Sal and the team at Lexus of Naperville was fantastic. They were accommodating, flexible, and genuine, during the buying process. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, Dan was wonderful to work with!! We were...
Great service, Dan was wonderful to work with!! We were in and out within a couple of hours. I recommend this dealership. Thank you Dan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
