Reviews
Best car salesman I have ever worked with. Period! He is...
Best car salesman I have ever worked with. Period! He is honest, far and understand my way of buying cars. He is the reason we continue to come back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have recently purchased a new 2021 ES250 sedan. The...
We have recently purchased a new 2021 ES250 sedan. The overall experience was absolutely amazing - the negotiations were fast and conducted in a fair manner, the documentation was prepared in advance and we only spent minutes to go through the required paperwork, and the car readiness was spot on. Special thanks go to Mr. Tony Stewart and Mr. Brent Burns for their contributions to the effectiveness of the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We recently purchased a new 2021 Lexus RX350. AP Yagnik...
We recently purchased a new 2021 Lexus RX350. AP Yagnik was an excellent salesman from beginning to end. He was extremely knowledgeable and upfront about the vehicle and the sales process. We came in on the last day of the month about a half hour before closing and AP was more than willing to show us the vehicle and stay late to make sure we were satisfied to the end. He even had us come back on Monday to run through all the specs for the vehicle. I would highly recommend AP and look forward to doing a lot more business with him. Thanks again AP!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Easy process. Brent Burns was great and showed us...
Very Easy process. Brent Burns was great and showed us some great options. Very informative and accommodating with our time and was able to show us some fantastic options that met our requirements. If you need a car I would highly recommend getting in contact with Brent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Junaid Ahmed was terrific, very knowledgeable. He bent...
Junaid Ahmed was terrific, very knowledgeable. He bent over backwards to help two seniors pick the right vehicle. He also was very patient explaining all the new technology. WISH HE WAS OUR GRANDSON!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful people... fast process!Brent Burns made the...
Wonderful people... fast process! Brent Burns made the transaction easy and smooth ... not easy when dealing with 2 people in their mid seventies like us. He was very patient when explaining all the wonderful tech aspects of our new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! We really appreciate your kind words about Brent and we'll be sure to pass those along. Have a great day! - Eric Matway, General Manager Ematway@LexusOfNaperville.com
Very well-organized dealership. Fast negotiation and car...
Very well-organized dealership. Fast negotiation and car prepare process. Like it very much. I will recommend it to my friends and relatives. Thank you Nick and Brent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Eric Matway, General Manager Ematway@LexusOfNaperville.com
Excellent customer service and professionalism. My sales...
Excellent customer service and professionalism. My sales consultant, Robin Zachary, went above and beyond. I looked at 3 different RX 350's within a week, switching colors and models. In the end, I purchased a 2021 white RX350. I love it! ❤️
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about our dealership, Vee! We really appreciate you taking the time to share your experience with us. Congratulations on your new Lexus! - Eric Matway, General Manager Ematway@LexusOfNaperville.com
As usual, Lexus of Naperville was amazing from the...
As usual, Lexus of Naperville was amazing from the defining of my lease exchange to the very end! Dan Foster was absolutely fantastic and so professional! He always called me back, he hunted down the exact car I wanted, and he made the process seamless and painless! He sat with me in my beautiful new car and showed me the ropes personally! Joe Castillo was amazing through the quick financial signing portion of the process also! Great staff, great service, and we will keep going oh no back to them!! Thank you Dan!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Gary Jaros, General Manager gjaros@lexusofnaperville.com
Great Service
The staff at Lexus Of Naperville was great. My salesman Hani did a excellent job with helping purchasing a new Lexus. The facilities are up to date and clean
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words about our dealership, Semaj! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Gary Jaros, General Manager gjaros@lexusofnaperville.com
