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Lexus of Naperville

(1,331 reviews)
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Sales hours:
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Sales Service
Monday 10:00am–7:00pm 7:00am–5:00pm
Tuesday 10:00am–7:00pm 7:00am–5:00pm
Wednesday 10:00am–7:00pm 7:00am–5:00pm
Thursday 10:00am–7:00pm 7:00am–5:00pm
Friday 10:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (630) 931-8247 (630) 931-8247
Used (630) 931-8016 (630) 931-8016
Service (630) 297-4443 (630) 297-4443

Reviews

(1,331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Naperville from DealerRater.

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This is our second Lexus NX300. Both experiences were...

This is our second Lexus NX300. Both experiences were great and love the car. Highly recommend Brent Burns, Lexus of Naperville staff/leadership, and the Lexus SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sal sold us our first Lexus years ago and we’ve been...

Sal sold us our first Lexus years ago and we’ve been driving a Lexus ever since. Just got in my first SUV thanks to him! Sal is an excellent salesperson and made the experience a great one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone is friendly and helpful. Sal and Junaid made my...

Everyone is friendly and helpful. Sal and Junaid made my experience very pleasant. I will be back when my lease is up to purchase another Lexus!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Brent made buying a car very easy. Living very close to...

Brent made buying a car very easy. Living very close to another Lexus dealer, where I have purchased two vehicles, it is surprising that I ended up at in Naperville; but I am glad that I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This is the second Lexus that I have purchased from Lexus...

This is the second Lexus that I have purchased from Lexus of Naperville. The salesmen & saleswomen are top rate - friendly & informative. I have had no repairs to judge by, but the routine maintenance has been done well & scheduling is easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Just purchased a 2021 Lexus RX 350 from Lexus of...

Just purchased a 2021 Lexus RX 350 from Lexus of Naperville. This is the fourth Lexus my wife and I have purchased from this dealership. Our purchase experience at Lexus of Naperville has always been a satisfying and pleasant experience. The sales team of manager Nick Gerlak (this is the second time we have worked with Nick) and sales consultant A.P. Yagnick was equally a very satisfying and pleasant experience. A.P was courteous and very helpful in supplying details and options as we chose our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sal was excellent, very professional , patient and...

Sal was excellent, very professional , patient and knowledgeable. Sales managers Nick and Mohammad were outstanding giving us an excellent purchase experience. 5stars plus+++. If your looking for the perfect car, see Sal - will definitely work with him in the future. Thank you Sal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I Just purchased my 5th car from Dan Foster. There is...

I Just purchased my 5th car from Dan Foster. There is absolutely no reason to go anywhere else. They stand by their products and honor their promises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Based on our previous experience buying a car from Dan...

Based on our previous experience buying a car from Dan Foster at Lexus of Naperville we expected nothing less than a positive experience. Dan delivered all we could want – attentive listening, detailed explanations for a variety of options and fair pricing on both the new car and on my trade-in Lexus. It was once again a refreshing experience. We got to be excited about the new car and not be put off by the sales encounter. A polite, respectful group of people who made car buying positively joyful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very professional and listened to what I wanted in a...

Very professional and listened to what I wanted in a car Beyond impressed w everyone associated w my car purchase Would definitely recommend your dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.