Reviews
No pressure no hassle! Great experience.. our salesman...
No pressure no hassle! Great experience.. our salesman AP Yagnik was very knowledgeable and honest from start to finish great experience! Will definitely recommend Naperville lexus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so thrilled to hear this! Thank you so much for this review and we'll be sure to pass your kind words on. Have a great week ahead! - Gary Jaros, General Manager gjaros@lexusofnaperville.com
My first Lexus. Was a rewarding experience. Especially...
My first Lexus. Was a rewarding experience. Especially working with AP. He was a pleasure to work with. Always available even on his day off when I had a question Thank You Sir
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about our dealership! We really appreciate you taking the time to share your experience with us. Congratulations on your first Lexus! - Gary Jaros, General Manager gjaros@lexusofnaperville.com
we were there to getting our lexus ux, Hani is...
we were there to getting our lexus ux, Hani is exceptional great! thank you Hani, if we buy car again we will buy from u.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is truly exceptional to hear! Thank you so much for this review and we’ll be sure to pass your kind words on. Please let us know if we can be of any further assistance down the road! - Gary Jaros, General Manager gjaros@lexusofnaperville.com
This is my fifth purchase from this dealership! They keep...
This is my fifth purchase from this dealership! They keep finding ways to continue a high level of service and it keeps getting better! My guy is Dan Foster. Hands down a phenomenal person who makes sure you have the Lexus experience everytime you enter the dealership. What I have also learned is that the entire team works hard to earn your confidence and your business. When Dan was out Lisa (Customer care) kept me up to date with calls and texts to make sure I had every detail covered before I even walked into the dealership. One of the Managers - Tony Stewart made sure I got the best deal and introduced me to a great guy in A.P. Yagnik who finished the deal with me on my LS 460! If you want to be treated with respect, by a great team that respects your consumer dollars, buy your next vehicle at Lexus of Naperville! I'm a customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about our dealership, Ben! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Gary Jaros, General Manager gjaros@lexusofnaperville.com
Exceptional service provided by Robin Zacharyhe was very...
Exceptional service provided by Robin Zachary he was very knowledgeable and had all paperwork ready prior to our appointment very efficient and professional Lexus sales associate thank you Robin
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about our Robin! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Gary Jaros, General Manager gjaros@lexusofnaperville.com
We recently bought a new Lexus NX and it couldn't have...
We recently bought a new Lexus NX and it couldn't have been easier. Hani Dolat was a great salesperson he always makes the process go super smoothly and helpful. I would highly recommend this dealership and staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maria, thank you so much for your kind words about Hani and our dealership as a whole! We're thrilled to hear that you had such a positive experience at our dealership. Have a great week ahead! - Gary Jaros, General Manager gjaros@lexusofnaperville.com
Excellent experience
Stopped by to look at a used car, Hani helped me go through all the process and accepted all requests I asked even putting the car on the lift to check the underneath of the car. He was a such good guy, he was patient, friendly and honest, asking if I needed any drinks, coffee, water, etc. I thought he would’ve given me a cup of water but he gave me a bottle of water. I was taken great care by him, this was the greatest car-buying experience I’ve ever had. I really liked the car, but I didn’t buy it eventually because the price was a little beyond my budget. I felt a little guilty, the whole process was close to two hours. Good cars and great people. I will definitely consider stopping by if I need a second car!! Highly recommend this dealer to anyone!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
This is truly exceptional to hear, Peng! Thank you so much for this review and we’ll be sure to pass your kind words on. All the best for now! - Gary Jaros, General Manager gjaros@lexusofnaperville.com
Our experience at Naperville Lexus was outstanding. Our...
Our experience at Naperville Lexus was outstanding. Our sales professional Salvatore Lala was prompt, professional and extremely courteous. I would also like to acknowledge Tony Stewart the sales manager and finance manager Joe. First time Lexus customers and we were very pleased with the whole experience. L & Jim V.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Gary Jaros, General Manager gjaros@lexusofnaperville.com
I want to express my appreciation to Hani Dolat for...
I want to express my appreciation to Hani Dolat for making the exploration and decision making process easy. Hani was proactive and pressure free. He listened to what I wanted and found the perfect vehicle at a great value. He was extremely knowledgeable in providing comparative data between make and model options, which allowed me to eventually make a fantastic choice. He’s so professional and so friendly at the same time. Can’t imagine ever getting a car from anyone else! I will go back here again because of the excellent customer service and high quality vehicles. My profound thanks to Hani Dolat, and the entire Lexus of Naperville team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alisher, thank you so much for your kind words about Hani and our dealership as a whole. We really appreciate you taking the time to share your experience with us and we are so grateful to have wonderful customers like yourself. Please let us know if we can be of any further assistance down the road! - Gary Jaros, General Manager gjaros@lexusofnaperville.com
Drove to the dealership that was an hour and a half away...
Drove to the dealership that was an hour and a half away and we were early but the car was read to view and Robin was great and was ready to receive us. Great time there and great service. Thanks To Robin Zachary and the staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Simon, thanks for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Gary Jaros, General Manager gjaros@lexusofnaperville.com
