Herb Chambers Honda

Sean DeSilva in the service department was awesome to work with! He made the whole process super easy and kept me updated while my car was being serviced. He was friendly, professional, and made sure everything went smoothly from start to finish. You can tell he genuinely cares about his customers. I’ll definitely be coming back to Sean for any future service—I can’t recommend him enough!

Sean DeSilva is fabulous. I have worked with him during other service visits. He is courteous and makes working with him a pleasure. I am always informed, and the best part is there are never any big surprises. I highly recommend Herb Chambers Honda in Boston. Every person I have worked with has been great.

Met Susan very recently and she and Sean DeSilva worked together with a savvy tech staffer to resolve a computer based SRS recall on my 2026 CRV. It took a couple visits, but Sean looked out for me. Mary, who sold me the car is a good person. I have observed that she treats people cordially and respectfully. I hope that the new ownership will commit to constructing a new facility within reasonable proximity for the benefit of its customers, vendors, and employees. I feel certain that it would propel Herb Chambers Honda to consistent 100% five star dealership rating. Thank you.

I brought my Fit in today to have a small part replaced that had to be ordered when I was there for 4 1/2 hours last week. Today I saw the incredibly awesome Sean Silva. He was an amazing advocate with my insurance company several years ago & he just gets better & better. He put my car ahead of another because my service would only be a few minutes. His commitment to customer service above & beyond. He is your biggest asset & I sincerely hope you give him all the credit & support he so richly deserves.

Sean DeSilva is the best service rep I've ever worked with in the 13 years I've had my Honda. He took the time to explain everything I needed to know to make an informed decision and was fully transparent that getting a part would take a couple days. Moving forward, Sean is the only service rep I will work with. He's that good.

Excellent service! Sean was of extreme help with repairing my car through the correct and thorough process. Kept me in the loop at all times. Highly appreciated his customer service.

Great communication, no upsell. Will always make sure to get service here if I have a reason.

Excellent, professional and responsive service from Sean DeSilva! Sean listened to my needs, provided clear and timely communication and had my Pilot serviced promptly.

Service department was very helpful. Big thanks to Sean for getting my recall part replacement done in record time despite a scheduling issue. Appreciated the transparency the commitment to getting the work done on time.

Great experience buying a car here. The staff was helpful and caring and i didnt end up with a deal but it was fine