Reviews
Sean was incredibly helpful and remarkably patient. He made my maintenance visit simple and pleasant.
Sean was incredibly helpful and remarkably patient. He made my maintenance visit simple and pleasant.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Everyone at Honda of Boston was wonderful to work with when I traded my 2020 Pilot in for a 2023 Honda Passport TrailSport. I had wanted this SUV for a long time. They truly stood by their Certified Plus vehicle by repairing some previous damage that was found after the sale was finalized. Working with manager Tom Pasquarella was unlike any other interaction I’ve had with a dealership. His professionalism, attention to detail**,** and customer**-focused communication were second to none. I traveled quite a distance for this purchase,** and he truly valued my time.
Everyone at Honda of Boston was wonderful to work with when I traded my 2020 Pilot in for a 2023 Honda Passport TrailSport. I had wanted this SUV for a long time. They truly stood by their Certified Plus vehicle by repairing some previous damage that was found after the sale was finalized. Working with manager Tom Pasquarella was unlike any other interaction I’ve had with a dealership. His professionalism, attention to detail**,** and customer**-focused communication were second to none. I traveled quite a distance for this purchase,** and he truly valued my time.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
I had service done on my 2025 Honda Accord on 9/5/2026 and as usual things went well and Sean made my appointment stress free. Sean DeSilva was great as always and made sure my car was in excellent condition when I received it after the work was done. He's the best in the business, a true professional and a great asset to Herb Chambers Honda Boston.
I had service done on my 2025 Honda Accord on 9/5/2026 and as usual things went well and Sean made my appointment stress free. Sean DeSilva was great as always and made sure my car was in excellent condition when I received it after the work was done. He's the best in the business, a true professional and a great asset to Herb Chambers Honda Boston.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your review! Happy motoring!
Sean was great and very kind throughout the whole process! He made the whole process smooth and easy. 10/10 would recommend.
Sean was great and very kind throughout the whole process! He made the whole process smooth and easy. 10/10 would recommend.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Shane, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Sean was very professional, would highly recommend his services , it was a pleasure working with him.
Sean was very professional, would highly recommend his services , it was a pleasure working with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi jduffy761, thanks so much for rating us so high! Be safe on the road!
Sean DeSilva took care of me and was considerate of my time and service. Very hard worker and values his customers! I would refer him to anybody that needs service done on their car!
Sean DeSilva took care of me and was considerate of my time and service. Very hard worker and values his customers! I would refer him to anybody that needs service done on their car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great rating! We are always happy to help!
Fabulous service and great staff! When I brought my car in at 8:45 a.m. for a recall issue, Sean in service said they'd need it for the day, but would call me if it was ready earlier. He called at 12:30 to let me know it was all set, and I was thrilled. Check-in was effortless, thanks to Sean. I'm definitely giving him a five-star rating!!!
Fabulous service and great staff! When I brought my car in at 8:45 a.m. for a recall issue, Sean in service said they'd need it for the day, but would call me if it was ready earlier. He called at 12:30 to let me know it was all set, and I was thrilled. Check-in was effortless, thanks to Sean. I'm definitely giving him a five-star rating!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are delighted to see this rating! Have a great day!
Sean was absolutely amazing with getting my car serviced! He made sure I was completely taken care of, gave me good advice on the best services for my car, and kept me updated throughout the service. I'm always nervous about getting my car serviced as a young woman, but he kept me informed and made me feel heard. I highly recommend him, and everyone at Herb Chambers Honda in Dorchester. Thank you Sean!
Sean was absolutely amazing with getting my car serviced! He made sure I was completely taken care of, gave me good advice on the best services for my car, and kept me updated throughout the service. I'm always nervous about getting my car serviced as a young woman, but he kept me informed and made me feel heard. I highly recommend him, and everyone at Herb Chambers Honda in Dorchester. Thank you Sean!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
The service at this dealership is wonderful! I’ve had the pleasure of working with Sean DeSilva and I know every time I walk in whatever I need to get taken care of will get fixed along with receiving a high level of customer service. A great place to trust for all your Honda car needs!
The service at this dealership is wonderful! I’ve had the pleasure of working with Sean DeSilva and I know every time I walk in whatever I need to get taken care of will get fixed along with receiving a high level of customer service. A great place to trust for all your Honda car needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Natalie, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Sean went above and beyond to get my car issues sorted out. By far, the best service advisor I have ever had the pleasure of working with. Like the other reviews have already mentioned, if there's anything you need help with, is THE MAN.
Sean went above and beyond to get my car issues sorted out. By far, the best service advisor I have ever had the pleasure of working with. Like the other reviews have already mentioned, if there's anything you need help with, is THE MAN.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Steve, thank you for the high rating! Our team works tirelessly to provide excellent customer service.