Herb Chambers Honda

I visited Herb Chambers Honda to get service for the first time Friday. Sean DeSilva was my Service Advisor, and he was terrific and so helpful. He reviewed which services I needed to have done, explained them to me, gave me an accurate estimate for the cost of the work, and applied an internet coupon. If they had found anything unexpected problems, he would have called and told me the additional cost if I had chosen to go forward. He was a pleasure to deal with and also said good things about the service manager at my "home" Honda dealership, which is what you want to hear and reflects well on both dealerships. Gold Star to Sean DeSilva and his team. The car was ready when he said it would be. I chose to work with this dealership because I am away from my "home" dealership and my visiting sister, who lives in VA, has come here three times for service over the years and recommended them based on her experience. They fit me in the same week I called! I am very pleased with my experience with the dealership and Sean DeSilva. This was great customer service.

Sean DeSilva is really fantastic. I was in twice earlier this month - the first time to look at a sensor that hadn't been reset after an oil change, and the second time for a state inspection. On both times Sean took care of me right away and made sure that everything was done efficiently and professionally. I really appreciate his attentiveness and care in getting everything right and in quick time.

Keith was awesome and made my decision very easy, he worked hard to get me the car quickly after payment. Nick Karam also was great in the process.

I called Sean about servicing my CRV and he told me to bring it right down. Oil, filters, and tires were all checked, and he kept me informed of its status. Great job! I was out in 90 minutes.

Just wanted to thank Sean DaSilva for the work he did in digging into some errors (not his) that initially looked as if I owed more money for work that I had already paid for. He got everything squared away while keeping me informed of the status of my account. Thanks Sean. Marty

We went in on Friday of 4th of July, test-drove one vehicle, haggled on the price, purchased it and picked it up on Monday because they were closed for the long holiday weekend. It couldn’t have been easier. Val was excellent to work with

I had the pleasure of working with Sean DeSilva today. He was super personable and he took the time to explain all I needed to know about my service. He was kind courteous and knowledgeable. I would look forward to working with him again. He made the whole service experience painless.

I am very pleased with the Honda service I received today. Sean DaSilva did an outstanding job managing many customers this morning despite being short-staffed. He answered all of my questions, was professional and courteous, and made sure I understood everything I asked about. I also noticed that he treated the other customers with the same level of respect and care. It's wonderful to feel so well taken care of.

I had an amazing car buying experience! Tao took the time to show me every trim level, answered all of my questions, and helped me find the perfect car without ever making me feel rushed or pressured. He communicated with me throughout the entire process, making everything easy and stress free. To top it all off, he even put a big bow on my new car, which made the experience feel extra special. I highly recommend Tao to anyone looking for a knowledgeable, patient, and genuinely caring salesperson!

Sean DeSilva in the service department was awesome to work with! He made the whole process super easy and kept me updated while my car was being serviced. He was friendly, professional, and made sure everything went smoothly from start to finish. You can tell he genuinely cares about his customers. I’ll definitely be coming back to Sean for any future service—I can’t recommend him enough!