Herb Chambers Honda

Sean was absolutely amazing and genuinely helpful. He was professional, patient, and actually made me feel like my concerns mattered. Unfortunately, my experiences with Susan, the manager, and Nelson on the service side have been the complete opposite. Both interactions felt argumentative and lacking in customer service. I appreciate people like Sean who actually take the time to help customers, because unfortunately that has not been my overall experience at this dealership.

Sean was absolutely amazing and genuinely helpful. He was professional, patient, and actually made me feel like my concerns mattered. Unfortunately, my experiences with Susan, the manager, and Nelson on the service side have been the complete opposite. Both interactions felt argumentative and lacking in customer service. I appreciate people like Sean who actually take the time to help customers, because unfortunately that has not been my overall experience at this dealership.

Sean was absolutely wonderful to me. I was extremely upset about the flat tire I got and he helped me through the process with great kindness. Absolutely would recommend him.

Sean provided excellent customer service when my dad recently dropped his vehicle off for a recall and other maintenance services. He was attentive and provided numerous status updates even when certain things were out of his hands. Sean’s overall patience and care for his customers are unmatched.

Sean provided exceptional service. Thanks to his patience and helpful attitude, my maintenance visit was simple and completely stress-free.

Sean was incredibly helpful and remarkably patient. He made my maintenance visit simple and pleasant.

Everyone at Honda of Boston was wonderful to work with when I traded my 2020 Pilot in for a 2023 Honda Passport TrailSport. I had wanted this SUV for a long time. They truly stood by their Certified Plus vehicle by repairing some previous damage that was found after the sale was finalized. Working with manager Tom Pasquarella was unlike any other interaction I’ve had with a dealership. His professionalism, attention to detail**,** and customer**-focused communication were second to none. I traveled quite a distance for this purchase,** and he truly valued my time.

I had service done on my 2025 Honda Accord on 9/5/2026 and as usual things went well and Sean made my appointment stress free. Sean DeSilva was great as always and made sure my car was in excellent condition when I received it after the work was done. He's the best in the business, a true professional and a great asset to Herb Chambers Honda Boston.

Sean was great and very kind throughout the whole process! He made the whole process smooth and easy. 10/10 would recommend.

Sean was very professional, would highly recommend his services , it was a pleasure working with him.