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Herb Chambers Honda

(3,252 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

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Reviews

(3,252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Honda from DealerRater.

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Sean Desilva made this service experience very easy.

Sean Desilva made this service experience very easy. Great service especially the transportation to and from the dealership. Thanks for your help!

Sean Desilva made this service experience very easy.

Sean Desilva made this service experience very easy. Great service especially the transportation to and from the dealership. Thanks for your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The repair time is short for regular repair and recall

The repair time is short for regular repair and recall fix. The advisor Sean DeSilva's explanation and suggestion is useful and reasonable. I will come back if service is needed

The repair time is short for regular repair and recall

The repair time is short for regular repair and recall fix. The advisor Sean DeSilva's explanation and suggestion is useful and reasonable. I will come back if service is needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service is very good The service advisor is very

The service is very good The service advisor is very helpful and knowledgeable to work with

The service is very good The service advisor is very

The service is very good The service advisor is very helpful and knowledgeable to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Sean DeSilva is the reason I bring my car to Herb

Sean DeSilva is the reason I bring my car to Herb Chambers Honda for service. Three years ago I had an unpleasant experience at another Honda dealer so I tried Herb's for this particular situation (involving a check engine light, a possible recall issue, etc). Sean took care of it all while going out of his way to explain everything in great detail. He is ALWAYS busy but will always take the time necessary to keep me informed. And he does his best to get my car back to me asap. And my 10 year old Fit seems to still be running well. :) Frankly, it's a bit inconvenient for me to bring the car to this location but as long as Sean is there I plan to continue having it serviced here.

Sean DeSilva is the reason I bring my car to Herb

Sean DeSilva is the reason I bring my car to Herb Chambers Honda for service. Three years ago I had an unpleasant experience at another Honda dealer so I tried Herb's for this particular situation (involving a check engine light, a possible recall issue, etc). Sean took care of it all while going out of his way to explain everything in great detail. He is ALWAYS busy but will always take the time necessary to keep me informed. And he does his best to get my car back to me asap. And my 10 year old Fit seems to still be running well. :) Frankly, it's a bit inconvenient for me to bring the car to this location but as long as Sean is there I plan to continue having it serviced here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Sean DeSilva in the service department did me a good turn

Sean DeSilva in the service department did me a good turn over the holidays. Came in with a check engine light, which he was able to get parts to address and get the vehicle back to me ahead of his own estimated schedule. Recommended.

Sean DeSilva in the service department did me a good turn

Sean DeSilva in the service department did me a good turn over the holidays. Came in with a check engine light, which he was able to get parts to address and get the vehicle back to me ahead of his own estimated schedule. Recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your wonderful review, Robert. We're thrilled to hear that Sean provided you with reliable service and got your vehicle back to you ahead of schedule. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future.

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I've worked with Sean DeSilva several times for service.

I've worked with Sean DeSilva several times for service. I appreciate his ability to work with me and explain options. I plan to continue taking our 2 CRVs to Herb Chambers.

I've worked with Sean DeSilva several times for service.

I've worked with Sean DeSilva several times for service. I appreciate his ability to work with me and explain options. I plan to continue taking our 2 CRVs to Herb Chambers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, kenglidden! We're thrilled to hear that Sean DeSilva has provided you with reliable service and clear explanations of your options. We look forward to continuing to support you and your CRVs at Herb Chambers!

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Mr. Sean Desilva at 720 Morrisey Blvd. is one of the

Mr. Sean Desilva at 720 Morrisey Blvd. is one of the reasons I trust Honda services. When we go we look for Sean Desilva because we know we are in the best hands possible. He is kind and funny but most importantly he is well informed with his knowledge of Honda vehicles. We leave there with our car feeling 100% confident that all is as it should be. I would ask that you promote Mr. Sean Desilva as he continues to do his job with the upmost integrity. And that is priceless in this competitive world where people do the bare minimum.

Mr. Sean Desilva at 720 Morrisey Blvd. is one of the

Mr. Sean Desilva at 720 Morrisey Blvd. is one of the reasons I trust Honda services. When we go we look for Sean Desilva because we know we are in the best hands possible. He is kind and funny but most importantly he is well informed with his knowledge of Honda vehicles. We leave there with our car feeling 100% confident that all is as it should be. I would ask that you promote Mr. Sean Desilva as he continues to do his job with the upmost integrity. And that is priceless in this competitive world where people do the bare minimum.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Herb Chambers Honda Jan 2, 2026 sallyrivera Mr. Sean Desilva at 720 Morrisey Blvd. is one of the reasons I trust Honda services. When we go we look for Sean Desilva because we know we are in the best hands possible. He is kind and funny but most importantly he is well informed with his knowledge of Honda vehicles. We leave there with our car feeling 100% confident that all is as it should be. I would ask that you promote Mr. Sean Desilva as he continues to do his job with the upmost integrity. And that is priceless in this competitive world where people do the bare minimum.

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I always have a good experience at Herb Chambers Honda of

I always have a good experience at Herb Chambers Honda of Boston. Their service advisors are great. Very friendly and knowledgeable.

I always have a good experience at Herb Chambers Honda of

I always have a good experience at Herb Chambers Honda of Boston. Their service advisors are great. Very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, KarenS70! We're thrilled to hear that you always have a good experience at Herb Chambers Honda of Boston and that our service advisors have provided you with friendly and knowledgeable support. We appreciate your trust in us and look forward to serving you again with the same quality and reliability you expect.

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Had a pleasant experience at Herb Chambers Honda Boston.

Had a pleasant experience at Herb Chambers Honda Boston. I was satisfied with the work performed on my 2021 Passport.

Had a pleasant experience at Herb Chambers Honda Boston.

Had a pleasant experience at Herb Chambers Honda Boston. I was satisfied with the work performed on my 2021 Passport.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your kind words, wardtvja! We're thrilled to hear you had a pleasant experience and were satisfied with the work performed on your 2021 Passport. Your feedback inspires our team to continue providing reliable and quality service, and we look forward to supporting you again in the future!

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Nice job Herb Chambers and Sean DaSliva.

Nice job Herb Chambers and Sean DaSliva. 2013 Accord had a steering rack and drive shaft recall. Both handled quickly and competently. Feel comfortable taking my car to this dealership for repairs. A proper showroom is coming!

Nice job Herb Chambers and Sean DaSliva.

Nice job Herb Chambers and Sean DaSliva. 2013 Accord had a steering rack and drive shaft recall. Both handled quickly and competently. Feel comfortable taking my car to this dealership for repairs. A proper showroom is coming!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, John. We're thrilled to hear that Herb Chambers and Sean DaSilva provided you with quick and competent service for your 2013 Accord's recall. We appreciate your trust in our dealership and look forward to welcoming you back for any future repairs and to see our new showroom!

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