Herb Chambers Honda

Sean DeSilva! He's a consummate professional, a good listener, and the perfect interface between his customers and the mechanics, He make sure that his customers understand what the solution to each problem is, what procedures are required, the progress of the service, and the costs. Sean is very knowledgeable about the mechanical ins and outs of each model, their quirks and special needs. And he always is cool, calm, and collected. He is also great guy! Over the years Sean has saved my bacon in times of those inevitable automobile crises and emergencies. He is a great stress reliever when my car is in need. One a scale of 1 to 5 stars Sean is a SIX!

Sean had great communication skills and knowledge of my recall issues. 100%. Vary satisfied with the repairs.

Outstanding Service from Sean DeSilva! Sean DeSilva is an exceptional service professional at Herb Chambers Honda. Every time I visit, he provides fast, efficient, and outstanding service. He is always smiling, friendly, caring, and genuinely helpful. I have also noticed how respectfully and kindly he treats other customers. His professionalism, positive attitude, and dedication to customer satisfaction are truly impressive. I sincerely appreciate his excellent service and wish him continued success. I hope he always maintains this wonderful level of customer care. Thank you, Sean, for everything!

As always Sean Desilva gave us great customer service. He is always polite and we always leave with a great experience. Thank you Sean for all of your help! From April and Trayah

Sean did an excellent job in getting my 2008 Honda Element back on the road. He made me aware of numerous options, many of them cost-saving, along the way and showed nothing but the highest level of professional along the way. Definitely one of the best in the business when it comes to to trustworthiness too.

I recently made an appointment for service. I forgot to include something I needed addressed when I made the appointment. I emailed Sean DeSilva and he made sure it was added to the work order. I was able to both issues addressed in one appointment thanks to Sean. Sean and the employees at Herb Chambers Honda were a personable and professional. Thank you all.

Sean was absolutely amazing and genuinely helpful. He was professional, patient, and actually made me feel like my concerns mattered. Unfortunately, my experiences with Susan, the manager, and Nelson on the service side have been the complete opposite. Both interactions felt argumentative and lacking in customer service. I appreciate people like Sean who actually take the time to help customers, because unfortunately that has not been my overall experience at this dealership.

Sean was absolutely wonderful to me. I was extremely upset about the flat tire I got and he helped me through the process with great kindness. Absolutely would recommend him.

Sean provided excellent customer service when my dad recently dropped his vehicle off for a recall and other maintenance services. He was attentive and provided numerous status updates even when certain things were out of his hands. Sean’s overall patience and care for his customers are unmatched.

Sean provided exceptional service. Thanks to his patience and helpful attitude, my maintenance visit was simple and completely stress-free.