Reviews
The service was great and I was kept informed. The waiting area was clean an$ had snacks.
The service was great and I was kept informed. The waiting area was clean an$ had snacks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your glowing review. We’re delighted Chuck and our service team kept you informed during your Ford Maverick service. It’s great to hear the waiting area’s cleanliness and snack options added to your comfort. Ron Almeida General Manager 508-746-3400 [email protected]
Anthony Cristiani was a knowledgeable and personable service rep at Colonial Ford. Customer Service is the number one criteria in customer retention and Anthony exemplified that.
Anthony Cristiani was a knowledgeable and personable service rep at Colonial Ford. Customer Service is the number one criteria in customer retention and Anthony exemplified that.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I’ll be a colonial Ford Customer for life. Shayne the salesman did a great with his job pressure approach and he was extremely knowledgeable. The entire team there was awesome from the GM to the finance guy. I’m even brining my truck there from now on to get serviced even though I live on cape. Just a great establishment.
I’ll be a colonial Ford Customer for life. Shayne the salesman did a great with his job pressure approach and he was extremely knowledgeable. The entire team there was awesome from the GM to the finance guy. I’m even brining my truck there from now on to get serviced even though I live on cape. Just a great establishment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
What a wonderful endorsement to hear you’ll remain a Ford customer for life. Shayne is pleased his expertise made a difference, and our entire team enjoyed working with you. We look forward to servicing your F-150 whenever you visit from the Cape. Ron Almeida General Manager 508-746-3400 [email protected]
We recently purchased a box truck from Dell, and the entire experience was outstanding. From the initial inquiry through the final delivery, the team was professional, knowledgeable, and easy to work with. They made the purchasing process smooth and efficient, answered all of our questions promptly, and kept us informed every step of the way. We truly appreciated their excellent customer service and attention to detail. We highly recommend Dell to any business looking for a reliable and hassle-free vehicle purchasing experience. Thank you for making it such a positive process!
We recently purchased a box truck from Dell, and the entire experience was outstanding. From the initial inquiry through the final delivery, the team was professional, knowledgeable, and easy to work with. They made the purchasing process smooth and efficient, answered all of our questions promptly, and kept us informed every step of the way. We truly appreciated their excellent customer service and attention to detail. We highly recommend Dell to any business looking for a reliable and hassle-free vehicle purchasing experience. Thank you for making it such a positive process!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear Dell made the box truck purchase process seamless and transparent. We’re glad our team addressed your questions promptly and kept you updated through delivery. Thank you for recommending Dell to businesses seeking a straightforward vehicle purchase. Ron Almeida General Manager 508-746-3400 [email protected]
Thank you for a helpful customer service department who explained everything and assisted in adding important safety recalls.
Thank you for a helpful customer service department who explained everything and assisted in adding important safety recalls.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased Anthony and our service team walked you through every detail and handled those safety recalls on your Ford Bronco Sport. Hearing that you found our assistance clear and helpful brightens our day. Thank you for letting us know how we did. Ron Almeida General Manager 508-746-3400 [email protected]
Had me truck in with a noise in the sunroof. Greased the track system and slide pins and didn’t charge me for anything but the grease. Noise is all fixed and couldn’t be happier with the whole process. Would recommend for any ford service needs!
Had me truck in with a noise in the sunroof. Greased the track system and slide pins and didn’t charge me for anything but the grease. Noise is all fixed and couldn’t be happier with the whole process. Would recommend for any ford service needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear the sunroof noise is gone after our team greased the track system and slide pins. We appreciate your recommendation for Ford service and look forward to helping with any future needs. Ron Almeida General Manager 508-746-3400 [email protected]
We were treated very well. Chuck was very professional and kept us updated to our vehicles states . The price for the repair was reasonable and fair .
We were treated very well. Chuck was very professional and kept us updated to our vehicles states . The price for the repair was reasonable and fair .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know about your experience. We’re pleased Chuck kept you up to date on your Ford F-150 repair and that our pricing was fair. We look forward to serving you again. Ron Almeida General Manager 508-746-3400 [email protected]
Always have had great service at Colonial. Staff is great, communication is excellent, will return.
Always have had great service at Colonial. Staff is great, communication is excellent, will return.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Anthony and the team provided great communication and service for your Ford. We look forward to assisting you again. Thank you for the five-star review. Ron Almeida General Manager 508-746-3400 [email protected]
Very professional, friendly and knowledgeable. Prompt response when making an appointment. Repairs are always done correctly.
Very professional, friendly and knowledgeable. Prompt response when making an appointment. Repairs are always done correctly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Ford Escape service. We’re pleased our team offered knowledgeable support, scheduled your appointment promptly, and completed the repairs correctly. We look forward to serving you again. Ron Almeida General Manager 508-746-3400 [email protected]
It was a little bumpy ensuring the items I wanted serviced, versus what the inspection found. But we got it done.
It was a little bumpy ensuring the items I wanted serviced, versus what the inspection found. But we got it done.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Tim, for taking the time to share your feedback with us. We are delighted to learn about your experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ron Almeida General Manager 508-746-3400 [email protected]