Reviews
Service was great all around!
Service was great all around! I would definitely recommend. It took awhile to get the appointment, but was worth the wait and convenience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com
Great customer service very helpful and efficient they
Great customer service very helpful and efficient they help find solutions to my problem would definitely go again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Mandirola - Service Manager mmandirola@drivepremier.com
The dealership is great.
The dealership is great. I worked with O’brian, Andy, and Rich and they made purchasing my new vehicle easy and stress free. I knew exactly what vehicle I wanted and O’brian was able to find it for me in one day. My wife Teri and I were very happy with the service we received from the time we walked through the doors and will be repeat customers!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear that Obrian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Excellent all went very well.
Excellent all went very well. Very comfortable place to talk and have snacks! I will return for service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Premier Chrysler Dodge Jeep RAM Cape Cod, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com
Very easy process to get recalls taken care of on my 2018
Very easy process to get recalls taken care of on my 2018 Ram. Dropped off at 1030 and it was done by 3.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com
Took a very long time to get a part.
Took a very long time to get a part. After repair, I am concerned that my dashboard is still not performing correctly.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Please confirm that my suspicion that there is something wrong with my dashboard, lights do not blink upon startup. The repair was of an engine warning light that was constantly on. That light is no longer on and does blink upon startup. But no other light blinks.
Great service , fast and friendly would 100% recommend to
Great service , fast and friendly would 100% recommend to anyone. Vehicle was done on the same day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com
The customer service rep was great.
The customer service rep was great. Very friendly and welcoming, good communication throughout the process. The waiting area is nice, clean and has great snacks. The scheduling process was ridiculous. The soonest appointment was over 2 months out. My service was only for an oil change and tire rotation. My appointment was for 2pm, my car wasn’t taken in until 2:25 and I didn’t get it back until 3:30. After waiting over 2 months for the appointment I would expect the service to begin on time. I also don’t expect a routine service like that to take over an hour.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Premier Jeep did a fantastic job servicing my Gladiator.
Premier Jeep did a fantastic job servicing my Gladiator. Nichole is a true professional very attentive and knowledgeable. I would highly recommend Premier services to all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com
The service advisor name Sean was a big help for me by
The service advisor name Sean was a big help for me by arranging transportation to and from the dealership?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Mandirola - Service Manager mmandirola@drivepremier.com