Skip to main content

Premier Chrysler Dodge Jeep RAM Cape Cod

(1,786 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (508) 815-3197 (508) 815-3197
Used (508) 815-3910 (508) 815-3910
Service (508) 815-3202 (508) 815-3202

Reviews

(1,786 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Chrysler Dodge Jeep RAM Cape Cod from DealerRater.

Want to share your experience with this dealership?

Write a review

Clean waiting room.

Clean waiting room. Lots of snacks, friend customer service reps. Unfortunately Need to book routine appointments months in advance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Mandirola - Service Manager mmandirola@drivepremier.com

Consistent with the quality of their responses to

Consistent with the quality of their responses to clients. Always expect this level of response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com

I have taking my jeepbin for serive and each my request

I have taking my jeepbin for serive and each my request of service wasn't complete they didn't finish even though I call a head and tell what I want to be done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Jack Moran from sales and Nicole Britton went above and

Jack Moran from sales and Nicole Britton went above and beyond to find my perfect Jeep! Then the service Ctr (Nicole) to set up my 2nd key was so quick. A great surprise to receive a free car wash also. Jack was, and still is quick to reply to my inquiries. I would recommend this dealership highly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Cody! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole met your expectations. Congratulations on your new Jeep! Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

Tom was so great to work with !

Tom was so great to work with !!! This was my sons first big purchase and Tom made the experience so easy and pleasant, will definitely return for future purchases and recommend Tom Kelly and Ethan Chasson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kelly and Ethan, Thank you for taking the time to share your feedback with us. Tom and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

Consumer response

Thanks Rob! Your whole team is exceptional ! Thanks for all your help. Kelly C

My dealings with Premier was simply AWESOME !

My dealings with Premier was simply AWESOME !! From working with Rob , Andrew , Daniel and Al it was GREAT !! All those mentioned are with out a doubt very Professional and Courteous and with that I will be a faithful customer !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Rob, Andrew, Daniel, and Al can do to assist you, please do not hesitate to let us know. We are always happy to help! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

Friendly ,knowledgeable and effibent coutomer service

Friendly ,knowledgeable and effibent coutomer service representatives who makes you the customer feel very welcome upon first approach. Iwould not hesitate to reccomend this place to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

we have bought all our cars from your dealership since

we have bought all our cars from your dealership since you were on North street in Hyannis. We have been very satisfied with you service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Nicole, “Nikki” is a tremendous asset to your

Nicole, “Nikki” is a tremendous asset to your organization!!! She’s worth her weight in platinum !! Very efficient & super friendly !! Mike the technician had me “in & Out !!” Kind regards, John Tansey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for Nikki and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Consumer response

Honestly, Nikki put the efficiency back into that dealership. I was very hesitant to go back, I owned a Jeep Cherokee overlander, and had nothing but disasters when I had to got there for service. I actually went off cape it was so bad a couple of years ago. KEEP HER and Pay her well !! ;-)

Great customer service- always greet you immediately- and

Great customer service- always greet you immediately- and got the Jeep in and out quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as a valued customer for many years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com