Reviews
We had a great experience with Jack and the entire team
We had a great experience with Jack and the entire team at Premier. I knew the Jeep I wanted and Jack made the purchasing process extremely easy and hassle free. I’m very happy with my Jeep and plan to service it at Premier as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Your feedback and rating mean a lot to us. We're glad Jack and our team were able to help, and we hope to see you again! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com
I was happy to finally get a reliable fix for the “death
I was happy to finally get a reliable fix for the “death rattle” on my Wrangler.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com
Timely service good communication.
Timely service good communication. It did take a while to make appointments. It would be helpful to have less than 30 for appts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Nicole was very friendly and professional and the service
Nicole was very friendly and professional and the service was excellent! I had an oil change & tire rotation done. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Elizabeth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Fast, friendly, efficient!
Fast, friendly, efficient! They were very easy to work with and I got out of there quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Martha, thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Mandirola - Service Manager mmandirola@drivepremier.com
In any other place I've taken my car for an oil change,
In any other place I've taken my car for an oil change, not one of them changed the tires or checked the brake pads, this was a new experience and I really enjoyed it. Congratulations on the great service provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Shawn was great but I waited since August to get my car
Shawn was great but I waited since August to get my car fixed under the scratch a dent warranty that I paid a couple thousand dollars for. The first time I picked it up it wasn’t fixed. I was given a jeep gladiator loaner with a death wobble. Very disappointed with the warranty work and the length of time it took to get it right. Waiting for Danielle to get back to me about canceling the warranty and about whether new ceramic coating was applied to my car after it was painted.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Mandirola - Service Manager mmandirola@drivepremier.com
I took my car in for a recall.
I took my car in for a recall. Check engine light came on when I drove home. Dealership came and took car back to shop as expected. That was 3 weeks ago. Communication is very poor, I have to keep prodding for updates.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Mandirola - Service Manager mmandirola@drivepremier.com
It was a pleasure working with them.
It was a pleasure working with them. They made it easy and deliver as promised. O’Brian Lawrence did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Obrian and the team met your expectations. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com
Both Nichole and Shawn were professional and extremely
Both Nichole and Shawn were professional and extremely friendly. I would highly recommend your service department!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as a valued customer for many years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com