Reviews
outstanding , professional experience with Dominic Melone
Our initial visit was one of investigation of Honda products. We had the pleasure of meeting Dominic Melone, who was very informative about Honda products. He asked many questions about our needs , never pushed any product on us . He showed us a few cars and gave us all the information about each car. The SUV we liked did not come with a power door lift which was a necessity. Dominic went to see if it was an option. Unfortunately it was not , but gave us so many other options that he researched even with other dealers. This really impressed us because he was here for our needs above all. We went to other dealerships,but didn’t like the salesperson or the product. We came back to herb chambers not only for the SUV but we only wanted to deal with Dominic. We did purchase the SUV. The process with Dominic was not only professional but FUN. We joked a bit and he made us so comfortable throughout the process and cared about our needs and could not have done more for us during the transaction but even after when he actually can to our home to deliver our registration. Above and beyond. Bottom line if you go to Herb Chambers in Seekonk MA. Ask for Dominic Melone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Service
Kamiya was awesome, great communication start to finish. She’s super friendly and made the car making process super simple and easy. Would recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rancier is the best 🙌🏿
My salesman Rancier made this experience a very pleasant one. When I first got here, I did not know exactly what kind of car I wanted. He sat there with me and asked me what kind of cars I am interested in and tried to find me the best price with a low mileage number. I felt happy when I finally purchased the vehicle. He made this experience smooth. He was VERY reliable, always texted back quickly and was very respectful to my family. Even though we asked a lot of questions, he never got annoyed or frustrated. I would recommend him and herb chambers to anyone trying to purchase a Honda car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience
KB made the car buying experience much more enjoyable than it normally is. I came in knowing exactly what I wanted and he delivered. I ended up with the car I wanted and I didn’t spend all day at the dealership. He was upfront and honest and I appreciate that. Next time I am in the market for a new car I am going to see KB.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely satisfied
I have been to many dealerships and this was my first time at Herb Chambers. I am very pleased with my experience while shopping for a car for my son. John was the best salesman I have ever dealt with and will recommend him to anyone I know!! He is very knowledgeable, patient and never once made us feel pressured! He definitely puts the customer first and follows up on every phone call in a timely manner! I am thankful for the positive experience he provided to us and is someone I highly recommend!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional Service
Their customer service is outstanding especially John! He never once made us feel pressured to buy. We will definitely recommend them, especially John to others!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sold me a faulty car
I originally gave them a great review but then discovered they sold me a car with worn down break pads. This car should never have been allowed to leave the lot. Male sure to have your vehicle independently inspected if you buy here. That said, Michael was a good salesman.
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
GoodieLaw; Sorry about the troubles. We do inspect the brakes prior to sale. We'd be happy to reinspect and resolve as necessary. I'd be happy to get involved. Scott Birtles - General Manager
Remarkable service...thank you Colby
Colby was my sales representative..she assisted me through the entire process and went above and beyond to ensure the car was perfect before I took it home..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Returning customer
I am a returning customer of KB. Just did my second lease with him. He remembered me from my last lease which was very nice. He always has a smile and is very professional. You can tell he takes pride in his work. I will definitely go back to him and recommend him to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchacing a 2010 Honda CRV EXL
I enjoyed working with Ara. I had many questions and he answered them thoroughly. He was patient with me when I didn't understand how the remote starter and blue tooth worked and didn't seem to mind explaining the procedures to me several times. I test drove the car several times before I bought it and he was more than willing to have me do so. I felt the car had a cigarette or cigar smell and Ara set up an appointment with the service center to have the smell removed. Danielle notified me by e-mail that the process was complete and the car was ready. Ara was also willing to find a lift so I could examine the car's underneath which was important to me. The price of the car was reduced before I bought it and Danielle let me know by e-mail. I was especially please with that because the price was the one reservation that I had and the reduction in price made me feel comfortable with the whole deal. Having your dealership help register the car was also a plus. Buying a car can be stressful but Ara helped make the process easier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
