Balise Volkswagen

I had a good experience here at Balise. Everyone was kind and ready to help!

I worked with Ron Traver (Sales Manager), and Michael Maymon (Sales Person) directly and had a great customer service experience. They truly cared about my satisfaction and I greatly appreciated that. I have been doing business with Balise Volkswagen for 8 years and have just leased my 4th car with them. This is one of the best experiences that I've had so far! I would highly recommend the team at Balise VW! 5 stars!

Worked with Mike Maymon. 100% will be who I work with next time. Easy to talk to. Great with the two kids. Made the whole process easy

We bought a new car from Balise VW. Adams Ibrahim and Fabian Graham were absolutely incredible. From the moment we began the process they were transparent and forthcoming, patient and kind. They went out of their way to help us with the transaction. They weren't pushy, didn't belittle us, and they went above and beyond. Here's why this is significant. We bought our car from Balise in Rhode Island. But we live in Wisconsin. Adams and Fabian helped us to arrange shipping, they made sure our new vehicle was handled with tremendous care and they checked in constantly to make sure that delivery was on track and proceeding smoothly. We invested a significant amount of trust in them. What if our car arrived and it wasn't as advertised? What if it was damaged along the way? Adams and Fabian were heads and shoulders above the rest of the dealerships we spoke to. This isn't empty praise. We were speaking to other dealerships in Milwaukee, Stevens Point, St. Louis, Chicago, Delaware, and several other places. The dealership in St. Louis tried to trick us into a vehicle we didn't want. Other dealerships in Milwaukee were dismissive. A few of the dealers in Chicago told us they had the exact car we wanted but then it was mysteriously sold before we could reserve it. Adams and Fabian are extraordinary. If we decide to get another VW, we're inclined to work with Balise, and we will absolutely reach out to Adams and Fabian in the future. Thank you both for the care and attention you gave to our family. We're grateful for your help and support.

We bought a new car from Balise VW. Adams Ibrahim and Fabian Graham were absolutely incredible. From the moment we began the process they were transparent and forthcoming, patient and kind. They went out of their way to help us with the transaction. They weren't pushy, didn't belittle us, and they went above and beyond. Here's why this is significant. We bought our car from Balise in Rhode Island. But we live in Wisconsin. Adams and Fabian helped us to arrange shipping, they made sure our new vehicle was handled with tremendous care and they checked in constantly to make sure that delivery was on track and proceeding smoothly. We invested a significant amount of trust in them. What if our car arrived and it wasn't as advertised? What if it was damaged along the way? Adams and Fabian were heads and shoulders above the rest of the dealerships we spoke to. This isn't empty praise. We were speaking to other dealerships in Milwaukee, Stevens Point, St. Louis, Chicago, Delaware, and several other places. The dealership in St. Louis tried to trick us into a vehicle we didn't want. Other dealerships in Milwaukee were dismissive. A few of the dealers in Chicago told us they had the exact car we wanted but then it was mysteriously sold before we could reserve it. Adams and Fabian are extraordinary. If we decide to get another VW, we're going to reach out to Balise, and we will absolutely reach out to Adams and Fabian in the future. Thank you both for the care and attention you gave to our family. We're grateful for your help and support.

I recently bought a 2022 Arteon from Mike Maymon - the whole process was a breeze. I drove an hour and a half from Massachusetts for this specific vehicle and wasn't disappointed. The stellar reviews are true. Having recently left the automotive business after 8 years and all too familiar with the pitfalls of the industry - I was happy to see that there are still dealers operating with a high level of integrity. Even though it's a far drive, I'll likely be back again if I decided to get another Volkswagen. Thanks to Mike and the team for all you do!

I recently bought a 2022 Arteon from Mike Maymon - the whole process was a breeze. I drove an hour and a half from Massachusetts for this specific vehicle and wasn't disappointed. The stellar reviews are true. Having recently left the automotive business after 8 years and all too familiar with the pitfalls of the industry - I was happy to see that there are still dealers operating with a high level of integrity. Even though it's a far drive, I'll likely be back again if I decided to get another Volkswagen. Thanks to Mike and the team for all you do!

Horrible Dealer Arrogant and not trustworthy.Ive been waiting three months for a right front fender for my VW JETTA.Nobody ever calls back.Thet lie and say we will . Terrible place don't get your car there.Dibt have it repaired there.Dont have it serviced there.Was told we will call you back.They never did. I went to replace a gas cap.I asked the parts person if he coutdo it He broke the anchor and I had to wait two months for the new part.They wanted to put a rivet and hang ny gas cap to that!I told them I want a new part because broke it ! I was told by a cocky arrogant parts person. We don't know when your part will be in! Stay away from that place!

I purchased a 2022 VW Tiguan just the other day at Balise VW in West Warwick, RI. As always, my interactions with Wade Murray and the staff at this location were stellar. I have purchased no fewere than 8 Jettas from Balise over the years, and Wade Murray has been my go-to guy during all that time. I keep returning to Balise because of the service and the attention that I get when I go there, and because of the ease with which all my transactions have been conducted. I will always return to Balise as long as I'm still driving.

Called to check on my car, person that answered the phone hung up on me! Was told yesterday I would get an update no one called. Very disappointed with service and the rude staff member I spoke with. Starting to rethink buying Volkswagen, car was in the shop for a whole month before waiting for parts. Not happy.