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Hurd Auto Mall

(949 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 349-9348 (888) 349-9348
Used (888) 226-9970 (888) 226-9970
Service (888) 617-1633 (888) 617-1633

Reviews

(949 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hurd Auto Mall from DealerRater.

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We have been loyal customers here for about 11 years, We

We have been loyal customers here for about 11 years, We were very impressed with our sales person Dan he knew a lot about the used cars , and was very kind

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Always have a good experience at Hurd , Daniel made this

Always have a good experience at Hurd , Daniel made this an exceptional on , I recomend you ask for Daniel

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service was excellent!

Service was excellent! They made it possible to buy my very first truck! Eddie was exceptional, as well as Omar and Peter. I can’t thank Hurd Auto Mall enough for their patience and assistance!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Every employee greeted me with a good morning and how are

Every employee greeted me with a good morning and how are you doing? Eddie was amazing with every step of the process and Omar goes above and beyond to ensure that you drive off the lot extremely happy and satisfied with your purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Eddie was out walking in the lot with another employee

Eddie was out walking in the lot with another employee saw me looking over a truck and asked if I needed help. I did need help I wanted to take this truck for a ride. I loved it but Eddie recommended I drive another truck for comparison I’m glad I did because it made me like my 1st choice even more. I was sold but my wife wasn’t Eddie and Pete recommended I take the truck home to show my wife. This helped close the deal the gesture is why I would recommend buying a vehicle here. Low pressure helpful empathetic group of people that are just there to guide you in a very important decision. I will come back here for my next vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Dealership Sevice Dept.

The Dealership Sevice Dept. is great. Savannah is wonderful to work with, and a great person in general. Very helpful and knowledgeable for sure! This is my second time there and no surprises and honesty go along way. Thanks much !

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Eddie was excellent.

Eddie was excellent. He was personable, approachable and most important - transparent. Buying a vehicle is such an arduous task sometimes, but Eddie made the process much easier for my wife and I. Would highly recommend Hurd Automall as well, all their staff are friendly and knowledgeable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I just drove by Hurd to look at a new Chevy Trax.

I just drove by Hurd to look at a new Chevy Trax.. I never expected to be so comfortable that I would drive it home in the same day.. from the moment I walked in I was greeted by a Salesman named Aaron.. He listened to all of my questions and concerns. We took a nice test drive and went over all the details. It just so happened the numbers were right within my comfort zone and I drove home in my new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional and knowledgeable staff.

Very professional and knowledgeable staff. It made the process so easy. The sales person Fabian was great and answered all our questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was courteous and knowledgeable.

Everyone was courteous and knowledgeable. My check-in tech kept me informed every step of the way. I’m keeping my tuneups with my dealer!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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