Reviews
I just purchased a new full EV Toyota bZ XLE from this local dealership. My salesman there was Howard Cullen. While I’ve driven Teslas since 2017 I’ve been able to avoid the typically unpleasant experience of being tagged-teamed by sales staff in an auto dealership — the “showroom shuffle”. I’ve also been able to pay cash and avoid car loans for the last 35 years. That being said, my initial reaction to being handed off to Howard by other sales staff was classic “disgruntled customer” mode; a bit hostile. However, we got past that and Howard was great in working with me to get me a very attractive price on a quality vehicle. Another issue that I had going into this transaction was encountering showroom sales staff who usually know little to nothing about EVs. Howard admitted to his limited experience upfront, so we learned about this car together. I appreciated that he understood my concerns and worked hard to gain my trust, answers to my product questions and minimize the amount of hassle factor that it took to make this purchase – which included my first car loan in 35 years (a few $K additional incentive for taking a Toyota 0% interest 3-year loan was hard to resist.) Prior to switching to Teslas (a very high-quality automobile) I had owned 6 Toyotas (Camrys and a Tacoma) over 25 years; and I would argue that this is hands-down the best car company in the world. Howard has been selling Toyotas for 17 years and shares my commitment to this product. I wouldn’t hesitate to refer family and friends to him for their next vehicle purchase — especially as I know that he will know alot more about these EVs for the next customer who comes looking for one.
I just purchased a new full EV Toyota bZ XLE from this local dealership. My salesman there was Howard Cullen. While I’ve driven Teslas since 2017 I’ve been able to avoid the typically unpleasant experience of being tagged-teamed by sales staff in an auto dealership — the “showroom shuffle”. I’ve also been able to pay cash and avoid car loans for the last 35 years. That being said, my initial reaction to being handed off to Howard by other sales staff was classic “disgruntled customer” mode; a bit hostile. However, we got past that and Howard was great in working with me to get me a very attractive price on a quality vehicle. Another issue that I had going into this transaction was encountering showroom sales staff who usually know little to nothing about EVs. Howard admitted to his limited experience upfront, so we learned about this car together. I appreciated that he understood my concerns and worked hard to gain my trust, answers to my product questions and minimize the amount of hassle factor that it took to make this purchase – which included my first car loan in 35 years (a few $K additional incentive for taking a Toyota 0% interest 3-year loan was hard to resist.) Prior to switching to Teslas (a very high-quality automobile) I had owned 6 Toyotas (Camrys and a Tacoma) over 25 years; and I would argue that this is hands-down the best car company in the world. Howard has been selling Toyotas for 17 years and shares my commitment to this product. I wouldn’t hesitate to refer family and friends to him for their next vehicle purchase — especially as I know that he will know alot more about these EVs for the next customer who comes looking for one.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Staff is very friendly and goes the extra mile. I've bought many vehicles here.
Staff is very friendly and goes the extra mile. I've bought many vehicles here.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Best place to buy a new car. Jacob Fogg was extremely accurate in selling it.
Best place to buy a new car. Jacob Fogg was extremely accurate in selling it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Jeremy Cates was very knowledgeable and friendly. He helped us buy a new truck and he never pressured us or made us feel rushed. Would definitely recommend Jeremy to others!
Jeremy Cates was very knowledgeable and friendly. He helped us buy a new truck and he never pressured us or made us feel rushed. Would definitely recommend Jeremy to others!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Nicole helped me into a lease with a new corolla cross and things were smooth and easy and we had a lot of fun!
Nicole helped me into a lease with a new corolla cross and things were smooth and easy and we had a lot of fun!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Nicole Richardson in Sales at Irwin Automotive Group did an excellent job in helping me with my purchase of a Toyota Rave 4 Hybrid. She made the process easy and enjoyable by always giving me ample time to answer any questions I had when I was either at her office or by phone or text. She also spend time with me explaining details of my car that were new to me. She did a great job! Thank you Nicole! Also thanks to Adam in Finance who made the financing process clear, efficient and quick. Also thanks to Bill Salta in Quick Lane who gave me Nicole's contact. Many thanks to you all but especially to Nicole who pulled all the parts together for a successful and delightful car buying experience! Beverley Hammond
Nicole Richardson in Sales at Irwin Automotive Group did an excellent job in helping me with my purchase of a Toyota Rave 4 Hybrid. She made the process easy and enjoyable by always giving me ample time to answer any questions I had when I was either at her office or by phone or text. She also spend time with me explaining details of my car that were new to me. She did a great job! Thank you Nicole! Also thanks to Adam in Finance who made the financing process clear, efficient and quick. Also thanks to Bill Salta in Quick Lane who gave me Nicole's contact. Many thanks to you all but especially to Nicole who pulled all the parts together for a successful and delightful car buying experience! Beverley Hammond
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Had some body work done on the car they’re very professional and courteous. The girls in the front office were very helpful. Also had to go to the service desk for something else and they were also very helpful. Kept up-to-date progress on the car all the time. Thank you very much Stephen Vaughan.
Had some body work done on the car they’re very professional and courteous. The girls in the front office were very helpful. Also had to go to the service desk for something else and they were also very helpful. Kept up-to-date progress on the car all the time. Thank you very much Stephen Vaughan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always professional. Good communication. Kept up to date on progress. Knowledgeable. Liked the technicians video updates
Always professional. Good communication. Kept up to date on progress. Knowledgeable. Liked the technicians video updates
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Preacher Pete was super helpful in making the purchase of my new 2026 Toyota Corolla as easy as possible! Answered every question in a very friendly manor and with a smile constantly on his face. Worked with my schedule to get the car ready and delivered as quickly as possible! Recommended dealership and highly recommended salesman in Preacher Pete!
Preacher Pete was super helpful in making the purchase of my new 2026 Toyota Corolla as easy as possible! Answered every question in a very friendly manor and with a smile constantly on his face. Worked with my schedule to get the car ready and delivered as quickly as possible! Recommended dealership and highly recommended salesman in Preacher Pete!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, Nicole made it the best experience purchasing a vehicle ever! The dealership communicated quickly and was very informative. Financing was simple and competitive. I will definately be back and would recommend anyone to try their bussiness here.
Great experience, Nicole made it the best experience purchasing a vehicle ever! The dealership communicated quickly and was very informative. Financing was simple and competitive. I will definately be back and would recommend anyone to try their bussiness here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car