Reviews
I went to Grappone Honda to have my car serviced today
I went to Grappone Honda to have my car serviced today and found the staff to be efficient and courteous.
I went to Grappone Honda to have my car serviced today
I went to Grappone Honda to have my car serviced today and found the staff to be efficient and courteous.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our team delivered efficient and courteous service during your visit. We appreciate you entrusting us with your Honda’s care and look forward to assisting you again.
I went in for the 25k mile service.
I went in for the 25k mile service. They called and told me it wasn’t necessary to replace cabin filter because I had the previous summer. I wouldn’t have known the difference and it saved time and money.
I went in for the 25k mile service.
I went in for the 25k mile service. They called and told me it wasn’t necessary to replace cabin filter because I had the previous summer. I wouldn’t have known the difference and it saved time and money.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to hear that our team determined your Honda HR-V’s cabin filter was still in good condition during the 25,000 mile service. Not replacing it saved you time and expense. Thank you for trusting us with your HR-V, and we look forward to your next visit.
My car needed a minor adjustment on the dashboard
My car needed a minor adjustment on the dashboard information. Grappone got me in for an appointment on the same day I called. They told me it would take an hour - it took 15 minutes! Couldn’t have been better!
My car needed a minor adjustment on the dashboard
My car needed a minor adjustment on the dashboard information. Grappone got me in for an appointment on the same day I called. They told me it would take an hour - it took 15 minutes! Couldn’t have been better!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased we could fit your Honda CR-V in on the same day and finish that dashboard adjustment in just 15 minutes. It’s great to hear the quick service hit the mark. Thank you for sharing your experience.
I love to Grappone Honda.
I love to Grappone Honda. We started having all of our service work done there when we moved to NH. My recent experience working with Erik Faust on a Honda Accord was nothing short of exceptional! He made the process enjoyable and also seamless and quick.
I love to Grappone Honda.
I love to Grappone Honda. We started having all of our service work done there when we moved to NH. My recent experience working with Erik Faust on a Honda Accord was nothing short of exceptional! He made the process enjoyable and also seamless and quick.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for bringing your Honda Accord Hybrid to us after your move to New Hampshire. It’s great to hear the service process was enjoyable, seamless, and quick. We appreciate your continued support and look forward to assisting with your future maintenance needs.
Very impressive about how well the staff at Grappone
Very impressive about how well the staff at Grappone Honda treated the customers. People there are very friendly and professional. I now clearly understand why Grappone has been so successful for decades. The mindset of customer orientation is their recipe. Thanks again for the maintenance team. Well done.
Very impressive about how well the staff at Grappone
Very impressive about how well the staff at Grappone Honda treated the customers. People there are very friendly and professional. I now clearly understand why Grappone has been so successful for decades. The mindset of customer orientation is their recipe. Thanks again for the maintenance team. Well done.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re thrilled to hear our team’s friendly and professional approach stood out during your visit. The maintenance team was glad to care for your Honda and make you feel valued. We appreciate your kind words and hope to assist you again soon.
Brittany was extremely helpful and patient.
Brittany was extremely helpful and patient. I got exactly what I was looking for in a car and didn?t feel rushed. She made the process smooth and convenient and I would happily work with her again.
Brittany was extremely helpful and patient.
Brittany was extremely helpful and patient. I got exactly what I was looking for in a car and didn?t feel rushed. She made the process smooth and convenient and I would happily work with her again.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience. We’re happy our team provided patient, smooth service so you could find the perfect Honda. We appreciate your trust and look forward to helping you again.
Grappone has a great reputation in Comcord area for all
Grappone has a great reputation in Comcord area for all brands including Honda. Excellent customer service in the service department without any pressure to buy the things you don?t need
Grappone has a great reputation in Comcord area for all
Grappone has a great reputation in Comcord area for all brands including Honda. Excellent customer service in the service department without any pressure to buy the things you don?t need
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re delighted our service team could maintain your Honda CR-V Hybrid without pressuring you on extra work. Thank you for highlighting our reputation for supporting all brands in the area.
Very fast and accommodating.
Very fast and accommodating. Excellent service quality. love the video of the full car inspection. Would recommend to others for buying a car or service.
Very fast and accommodating.
Very fast and accommodating. Excellent service quality. love the video of the full car inspection. Would recommend to others for buying a car or service.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
What a pleasure to hear our prompt and accommodating service, plus the detailed video inspection, made a difference. Thank you for recommending us, and we look forward to caring for your Honda in the future.
Very pleasant people to work with.
Very pleasant people to work with. Work was done on time as promised. Shuttle woman was the nicest person and very prompted.
Very pleasant people to work with.
Very pleasant people to work with. Work was done on time as promised. Shuttle woman was the nicest person and very prompted.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our team’s timely service on your Honda Accord Hybrid. We’re thrilled the work was completed as promised and that our shuttle driver provided a pleasant, prompt experience. We appreciate you choosing us and look forward to assisting you again.
The best dealership in NH.
The best dealership in NH. I have bought 5 vehicles from them and have NEVER had a bad experience. They are upfront with pricing and the customer service is top notch.
The best dealership in NH.
The best dealership in NH. I have bought 5 vehicles from them and have NEVER had a bad experience. They are upfront with pricing and the customer service is top notch.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It’s an honor to have earned your trust across five vehicle purchases. We’re glad our transparent pricing and attentive service have consistently met your expectations.