Reviews
Always a great experience when I come here.
Always a great experience when I come here. Knowledgeable staff that explains everything to you so that you understand. Waiting area has every thing you can want.
Always a great experience when I come here.
Always a great experience when I come here. Knowledgeable staff that explains everything to you so that you understand. Waiting area has every thing you can want.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It’s fantastic to know that every visit meets your expectations. We’re pleased our team explained everything clearly during your Chevrolet service and that the waiting area offered all the amenities you wanted. We look forward to welcoming you back.
The staff was friendly and helpful.
The staff was friendly and helpful. They answered all my questions and helped me make my decision. I am enjoying my new car
The staff was friendly and helpful.
The staff was friendly and helpful. They answered all my questions and helped me make my decision. I am enjoying my new car
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. It’s wonderful to know our team was friendly and answered your questions to help with your decision. Enjoy every drive in your new Honda.
Professional employees who informed carefully and
Professional employees who informed carefully and accurately. Fast service and estimates were right on. Provided a loaner that was in very good condition. Thank you for taking such good care of me.
Professional employees who informed carefully and
Professional employees who informed carefully and accurately. Fast service and estimates were right on. Provided a loaner that was in very good condition. Thank you for taking such good care of me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing your experience with our team. We’re glad the service on your Honda Pilot was efficient and that the loaner vehicle met your expectations. Thank you for letting us take care of you, and we look forward to helping again.
I brought my car in for.
I brought my car in for.a mysterious noise in the back which turned out to be a loose spare tire. Peace of mind and fair dealing. Can’t be beat. Also I finally had to replace the ORIGINAL battery in my 9 year old Honda. Great quality.
I brought my car in for.
I brought my car in for.a mysterious noise in the back which turned out to be a loose spare tire. Peace of mind and fair dealing. Can’t be beat. Also I finally had to replace the ORIGINAL battery in my 9 year old Honda. Great quality.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear we found the loose spare tire and restored your peace of mind. Your nine-year-old Honda’s original battery lasting that long speaks to its quality, and we’re pleased to keep you on the road. Thank you for the 5-star review.
Toby made the whole process of buying my 2017 Tacoma
Toby made the whole process of buying my 2017 Tacoma really easy. He was professional, knew his stuff, and was very respectful of my time. Everything was straightforward, no pressure, and he made sure I was comfortable with the deal before moving forward. Also want to call out Kevin, Sam, and Brandon from the Ford and Honda sides—they all stepped in during the process and were a big help. Good group all around and made the experience smooth from start to finish. Definitely recommend working with Toby and the team at Grappone.
Toby made the whole process of buying my 2017 Tacoma
Toby made the whole process of buying my 2017 Tacoma really easy. He was professional, knew his stuff, and was very respectful of my time. Everything was straightforward, no pressure, and he made sure I was comfortable with the deal before moving forward. Also want to call out Kevin, Sam, and Brandon from the Ford and Honda sides—they all stepped in during the process and were a big help. Good group all around and made the experience smooth from start to finish. Definitely recommend working with Toby and the team at Grappone.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear that your recent visit was a great one! We appreciate your kind words and will share them with Toby, Kevin, Sam, and Brandon! Enjoy the Tacoma.
I went to Grappone Honda to have my car serviced today
I went to Grappone Honda to have my car serviced today and found the staff to be efficient and courteous.
I went to Grappone Honda to have my car serviced today
I went to Grappone Honda to have my car serviced today and found the staff to be efficient and courteous.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our team delivered efficient and courteous service during your visit. We appreciate you entrusting us with your Honda’s care and look forward to assisting you again.
I went in for the 25k mile service.
I went in for the 25k mile service. They called and told me it wasn’t necessary to replace cabin filter because I had the previous summer. I wouldn’t have known the difference and it saved time and money.
I went in for the 25k mile service.
I went in for the 25k mile service. They called and told me it wasn’t necessary to replace cabin filter because I had the previous summer. I wouldn’t have known the difference and it saved time and money.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to hear that our team determined your Honda HR-V’s cabin filter was still in good condition during the 25,000 mile service. Not replacing it saved you time and expense. Thank you for trusting us with your HR-V, and we look forward to your next visit.
My car needed a minor adjustment on the dashboard
My car needed a minor adjustment on the dashboard information. Grappone got me in for an appointment on the same day I called. They told me it would take an hour - it took 15 minutes! Couldn’t have been better!
My car needed a minor adjustment on the dashboard
My car needed a minor adjustment on the dashboard information. Grappone got me in for an appointment on the same day I called. They told me it would take an hour - it took 15 minutes! Couldn’t have been better!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased we could fit your Honda CR-V in on the same day and finish that dashboard adjustment in just 15 minutes. It’s great to hear the quick service hit the mark. Thank you for sharing your experience.
I love to Grappone Honda.
I love to Grappone Honda. We started having all of our service work done there when we moved to NH. My recent experience working with Erik Faust on a Honda Accord was nothing short of exceptional! He made the process enjoyable and also seamless and quick.
I love to Grappone Honda.
I love to Grappone Honda. We started having all of our service work done there when we moved to NH. My recent experience working with Erik Faust on a Honda Accord was nothing short of exceptional! He made the process enjoyable and also seamless and quick.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for bringing your Honda Accord Hybrid to us after your move to New Hampshire. It’s great to hear the service process was enjoyable, seamless, and quick. We appreciate your continued support and look forward to assisting with your future maintenance needs.
Very impressive about how well the staff at Grappone
Very impressive about how well the staff at Grappone Honda treated the customers. People there are very friendly and professional. I now clearly understand why Grappone has been so successful for decades. The mindset of customer orientation is their recipe. Thanks again for the maintenance team. Well done.
Very impressive about how well the staff at Grappone
Very impressive about how well the staff at Grappone Honda treated the customers. People there are very friendly and professional. I now clearly understand why Grappone has been so successful for decades. The mindset of customer orientation is their recipe. Thanks again for the maintenance team. Well done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re thrilled to hear our team’s friendly and professional approach stood out during your visit. The maintenance team was glad to care for your Honda and make you feel valued. We appreciate your kind words and hope to assist you again soon.