Reviews
Have taken many of my Honda?s over the years for service. Grappone?s has always taken great care of me. 5 stars to Stacy my service advisor and Rocco my technician who just took Excellent care of my Honda Prologue on my last visit!
Have taken many of my Honda?s over the years for service. Grappone?s has always taken great care of me. 5 stars to Stacy my service advisor and Rocco my technician who just took Excellent care of my Honda Prologue on my last visit!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very professional and efficient staff and service!! The video of the service was very informative and appreciated!
Very professional and efficient staff and service!! The video of the service was very informative and appreciated!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team’s professionalism and efficiency stood out during your visit. It’s great to hear the service video helped clarify the work on your Honda CR-V Hybrid. Thank you for sharing your experience!
Since I bought my Honda at Grappone?s they know who I am. I love their early morning appointments. They are prompt, and had everything done in about an hour and showed me some puzzling things about settings for the ?auto? function on my lights. I love their service video too.
Since I bought my Honda at Grappone?s they know who I am. I love their early morning appointments. They are prompt, and had everything done in about an hour and showed me some puzzling things about settings for the ?auto? function on my lights. I love their service video too.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s wonderful to know that as a Honda CR-V Hybrid owner you feel recognized and that our early morning appointments with a one-hour turnaround suited your schedule. We’re glad the guide to the lights’ auto function was clear and that the service video added value. Thank you for trusting us with your Honda!
The process was easy, the emplyees friendly and the location convenient to get to from the highway.
The process was easy, the emplyees friendly and the location convenient to get to from the highway.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating. We’re glad the process went smoothly, our team was welcoming, and our location was easy to reach from the highway. Congratulations on your new Honda HR-V, and we look forward to assisting you again.
Excellent service all the way around!! I bought my car here 2 years ago and have been thrilled with the buying process, the service department and especially their honesty!
Excellent service all the way around!! I bought my car here 2 years ago and have been thrilled with the buying process, the service department and especially their honesty!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re glad to know your Honda CR-V Hybrid continues to serve you well two years after purchase and that our buying process and service department have earned your trust. Thank you for recognizing our honesty. We look forward to supporting you again.
Quick and easy, George was great to work with. In and out in 30 minutes. Highly recommend Grappone!
Quick and easy, George was great to work with. In and out in 30 minutes. Highly recommend Grappone!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear we could wrap everything up in 30 minutes. Thank you for recommending us and for choosing our dealership. Enjoy your new Honda.
Friendly helpful staff. Timely. Would have loved to have had my car vacuumed as happened at my last dealership
Friendly helpful staff. Timely. Would have loved to have had my car vacuumed as happened at my last dealership
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Grappone Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I stopped in without an appointment and yet received excellent service very quickly! Everyone was professional and friendly. The facility was very accommodating. A very pain-free and pleasurable experience!
I stopped in without an appointment and yet received excellent service very quickly! Everyone was professional and friendly. The facility was very accommodating. A very pain-free and pleasurable experience!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing how quickly we could assist your Honda Civic despite no appointment. We’re happy our team’s professionalism and the accommodating space made your visit smooth and easy. We appreciate your feedback.
I had an absolutely outstanding experience at Grappone Honda. From start to finish, the entire process was smooth, efficient, and truly enjoyable. I was in and out in about 45 minutes, which is almost unheard of when buying a car. My salesperson, Sarah, set the tone immediately with her easygoing personality and top-tier professionalism?honestly on par with the kind of service you?d expect at a five-star hotel. Carol in finance was just as impressive. She was incredibly kind, transparent, and made sure I fully understood everything I was signing?no pressure, just clear and honest communication. Marc also stood out by consistently following up and ensuring everything went perfectly. That level of attention and care really made a difference. The entire Grappone team didn?t just meet expectations?they completely surpassed them. If you?re looking for a stress-free, world-class car buying experience, this is the place to go. Highly recommend!
I had an absolutely outstanding experience at Grappone Honda. From start to finish, the entire process was smooth, efficient, and truly enjoyable. I was in and out in about 45 minutes, which is almost unheard of when buying a car. My salesperson, Sarah, set the tone immediately with her easygoing personality and top-tier professionalism?honestly on par with the kind of service you?d expect at a five-star hotel. Carol in finance was just as impressive. She was incredibly kind, transparent, and made sure I fully understood everything I was signing?no pressure, just clear and honest communication. Marc also stood out by consistently following up and ensuring everything went perfectly. That level of attention and care really made a difference. The entire Grappone team didn?t just meet expectations?they completely surpassed them. If you?re looking for a stress-free, world-class car buying experience, this is the place to go. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your outstanding car-buying experience. We’re delighted the process was smooth and that our team’s professionalism and clear communication stood out. Enjoy your used Kia Sorento, and we appreciate you recommending us.
Travis was very helpful and the upfront pricing is great as it takes the pressure off of haggling prices. 2nd time we?ve purchased here. Will be back again when we need another car.
Travis was very helpful and the upfront pricing is great as it takes the pressure off of haggling prices. 2nd time we?ve purchased here. Will be back again when we need another car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re grateful you chose us again for your Honda Pilot. It’s great to know our transparent pricing and team support made your purchase smooth. We look forward to helping you with your next vehicle when the time comes.