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Crowley Chrysler Jeep Dodge RAM

(1,451 reviews)
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,451 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crowley Chrysler Jeep Dodge RAM from DealerRater.

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The problem with my vehicle was not resolved.

The problem with my vehicle was not resolved. However, the communication was timely. And the service in general was very professional.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize that we were unable to resolve the issue with your vehicles. We were unable to duplicate your concerns during the time we had it back in our shop and found no factory bulletins about similar issues. We hope that you will return to us in the future.

The dealership and auto body shop were just fantastic in

The dealership and auto body shop were just fantastic in getting our Forte which was stolen and damaged repaired. They both went above and beyond expectations in getting the car back on the road in tip top shape!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We want you to be safe and happy when you drive your car. Having your vehicle stolen makes you feel unsafe as it is. We appreciate the time you took to leave this review and look forward to hopefully seeing you again.

Have been using Crowley for years now and have

Have been using Crowley for years now and have recommended them to several of my friends. Their service has always been great and offer competitive pricing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Eli - thank you for the recommendations! We appreciate them and having you as a long-term customer. Please reach out if you need anything.

Service was exceptional.

Service was exceptional. I would recommend Crowley for service purposes. I plan to stay with Crowley.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Rich - we love a repeat customer. Thank you for staying with us and for the amazing review. We look forward to working with you again.

This is my first time with the Crowley dealership and so

This is my first time with the Crowley dealership and so far so good with both sales and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you, your business, and the time you took to leave this review. We hope to continue to work with you.

Awesome experience.

Awesome experience. Don was professional, assisted in every way possible. He worked to find me purchase option that worked for me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the excellent review, for the time you took to leave it, and for recognizing Don's hard work. We appreciate it and look forward to seeing you again.

CROWLEY JEEP HAS ALWAYS TREATED ME GOOD THROUGHOUT THE

CROWLEY JEEP HAS ALWAYS TREATED ME GOOD THROUGHOUT THE YEARS! I HAVE BEEN WITH THEM FOR 20 YEARS!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

WOW! We love our Crowley family- new and repeat customers such as yourself. Thank you for your continuing loyalty. We look forward to many more years of serving you.

Excellent Service.

Excellent Service. Work was performed as requested and done on time. Always courteous and polite and no surprises when the bill is due.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for the excellent review and the time you took to leave it. Our goal is professional work done right the first time. We look forward to working with you again.

Great experience.

Great experience. Donny was Professional, detailed and assisted in every way possible. He understood our needs and made us feel comfortable. James was very helpful in answering questions related to the car. We would definitely recommend and refer friends and family to Crowley at Bristol. Thank you Donny & James

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us and leave kind words for Donny and James. They are both hard workers and deserve it. We appreciate the recommendation and look forward to working with you again in the future.

The dealership personnel were professional and

The dealership personnel were professional and knowledgeable. The transaction went smoothly with no unforseen issues cropping up. I would highly recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the recommendation. We love our customers and our staff goes above and beyond to make sure every visit is smooth. Please come back and see us again. Reach out if you need anything.