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Crowley Chrysler Jeep Dodge RAM

(1,451 reviews)
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,451 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crowley Chrysler Jeep Dodge RAM from DealerRater.

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Excellent customer service from the time time you call

Excellent customer service from the time time you call for an appointment until the time you drive off the lot.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Edward - thank you for the 5-star review and the time you took to leave it. Please reach out if you need anything and we look forward to working with you again.

My Service was fast and easy.

My Service was fast and easy. All was great and I will be back again

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jen - thank you for the excellent review. We appreciate it and the time you took to leave it. Please come see us again, and let us know if you need anything.

We continue to work with John and Bill on our last 3

We continue to work with John and Bill on our last 3 leases and they have been great to work with. They have always been prompt, knowledgeable and accommodating.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review - We appreciate the time you took to leave it and your business. We know you have chooses on where you purchase or lease a car- thank you for choosing us.

Was in repair for aluminum hood corrosion on the

Was in repair for aluminum hood corrosion on the edge,paint was bubbled and ready to fall off, hood was repaired and did an awesome job, fast and correctly done, Thanks!!!!! Also want to shout out to Tom at service dept at the Dodge dealership on rt6, Thank You!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review and kind words. We appreciate the time you took to leave this review and the recognition of Tom. Please reach out if you need anything and we hope to see you again.

This is our second time leasing from Crowley.

This is our second time leasing from Crowley. We always receive top notch service from the sales team and the service department. Never have any issues and will be returning customers again and again. We highly recommend Crowley and their professional, courteous staff and consistently refer all friends and family to purchase/lease from Crowley :)

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review. We appreciate you recognizing our staff and all the hard work they put into each and every transaction and customer. Please reach out if there is anything we can do for you.

Both john and Al Bryant were great to deal with.

Both john and Al Bryant were great to deal with. This was the fourth car deal in a row we did with these guys. The whole process was smooth quick and efficient.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to publicly recognize John and Al's hard work. We appreciate your repeat business and look forward to seeing you again.

Very Knowledgeable and easy to work on purchasing vs

Very Knowledgeable and easy to work on purchasing vs leasing the Wrangler! Provided me the details on the differences between Rubicon, Sahara and Willy Wrangler.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

The pleasure of working with you was all ours. We appreciate the time you took to leave this review and cannot wait to work with you again. Welcome to the Crowley CJDR Family.

Although I had visited the dealership multiple times, i

Although I had visited the dealership multiple times, i really didn't think we were going to get anything accomplished. Then at the 11th hour, we went back and forth and finally cemented a deal with a lot of pushing and pulling.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and time you took to leave them. We appreciate you and your business. Please reach out if there is anything else that we can do for you.

Consumer response

I have worked with John and Alan for many years as they have both maintained a level of respect and dignity throughout the negotiations. Thank you both!

Very friendly and fast.

Very friendly and fast. They communicate with you. Great experience. I actually don’t dread getting an oil change.

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  • Overall experience 5.0
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Dealer response

We appreciate the excellent review and the time you took to leave it. Please reach out to us if there is anything that we can do to help you.

This was an appraisal of a damaged Sorento by the body

This was an appraisal of a damaged Sorento by the body shop and the coordination with the insurance company. The personnel were very helpful and responsive. I cculd not have expected better service. Unfortunately the end result was a total loss evaluation.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We thank you for taking the time to let us know how we did with your appointment. We are sorry for the loss of your vehicle, but are here to help in anyway that we can. Please reach out to us if there is anything that we can do, and we hope to see you again under better circumstances.