Skip to main content

Mitchell Subaru

(504 reviews)
2026 consumer dealer award
View 2 awards
2026 consumer dealer award 2025 consumer dealer award

Reviews

(504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

Clean facilities, excellent and prompt service.

Clean facilities, excellent and prompt service. Glad I moved from the dealership in East Hartford to Mitchell’s

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

James, thanks for choosing Mitchell Subaru! We're so happy to hear you had a great experience with our team. Safe travels!

I was pleased with the speed and efficiency of the

I was pleased with the speed and efficiency of the service provided. It's also fun to be able to watch the service being performed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Charles, thank you for sharing your positive experience with our team! We hope you continue to choose Mitchell Subaru for all of your future automotive needs. Safe travels!

Excellent service from being to end !

Excellent service from being to end !!! Kelly was very professional and kept me updated on service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Will, thank you for sharing your excellent feedback about Kelly and our team! - Mitchell Subaru

The service is always great and they know how to keep us

The service is always great and they know how to keep us all informed. Thank you for the great service too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Peter, thank you for sharing your feedback about our knowledgeable team! - Mitchell Subaru Service Team

The service was excellent.

The service was excellent. I was treated with care and competent. I highly recommend it to my frie ds

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ali, we're pleased you had a competent and caring experience. Thank you for choosing Mitchell Subaru and for recommending us to your friends! See you next time!

Super Coolant went out on Subaru Forester.

Super Coolant went out on Subaru Forester. I received kind and excellent service. I am particularly grateful for the ride to and from work while car was repaired. Thank you, appreciate it your efforts. The part was under warranty, another blessing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Mandy, we're delighted our team was kind and helpful during your Subaru Forester's service at Mitchell Subaru. It's great to hear the repair was covered under warranty. Thanks for your feedback and safe travels!

Laura was great to work with very knowledgeable and

Laura was great to work with very knowledgeable and excellent customer service Laura look forward to working with her for my service needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Robert! Thank you for sharing your experience! Laura and our team are grateful for your business and happy to help with your future service needs. See you at Mitchell Subaru!

Great service and communication.

Great service and communication. Laura was knowledgeable and very responsive. I Would definitely recommend it to a friend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Aleksandra, thank you for recommending Laura and our team at Mitchell Subaru! We are grateful for your business and we hope to see you again down the road!

Pleasant experience with Nicole.

Pleasant experience with Nicole. Very professional and informative. Explained features on the car thoroughly. Pleasure dealing with her.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jean, we are so happy you had a pleasant experience with Nicole! Thank you for choosing Mitchell Subaru and for sharing your feedback!

Mitchell Subaru service is reliable, professional and

Mitchell Subaru service is reliable, professional and honest. We have been going there for over 25 yrs. Special shout out to Vinny for going above and beyond and providing personal service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sharon, thank you for sharing your 25-year support for our team! Vinny will be so excited to hear he had a positive impact on your visit. We hope to see you again down the road here at Mitchell Subaru! Safe travels.