Skip to main content

Mitchell Subaru

(494 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

SERVICE AT MITCHELL IN CANTON CT

THESE GUYS ARE GREAT!!!!! THE PEOPLE ARE WONDERFUL AND VERY HELPFUL!!! --- WOULD NOT DO BUSINESS ANYWHERE ELSE FROM NOW ON ----GREAT!!! GREAT!! GREAT!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're fairly certain that Bear likes us. =)

Great service

My first time to have my 2005 Legacy serviced . Easy check in, friendly service agents , I received updated phone calls when needed and the price was below what I estimated . I will always return here not the place in Berlin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We really value the fact that you make the drive up to work with us, Deb -- and we'll keep earning that right, every time!

Great Service & Quick

Everyone was friendly. Great Service. Quick. And adjusted to what I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

These are all attributes of what we believe a good service center should demonstrate, Jaime. Thank you for making the trip up to work with us!

my BRZ

they took care of my baby with quick service and was done right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

You baby, our responsibility, Tim! Call if we can help with anything else.

Great dealership

Bought my 1st Subaru in about 1980, while living in NH. Bought our 2nd one from Mitchell 9 years ago, after moving from FL to CT. Loved the car. We treated her well, and she was great to us. Just traded in our 2006 Forester to lease (1st time ever) a new Forester Limited with extra features. Everyone was great. Loved working with sales rep, Dan Haluba. Very nice personality and helpful in trying to help us figure out some of the tech features. Also enjoyed working with Greg Shenas. Lawrence in service went out of his way to please us. Already planning on a fourth Subaru in 3 years! Thanks to all. ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We've got to love such a clear dedication to the Subaru brand, folks -- and to us as your dealer and service center. Thank you all again!

Fantastic

Quick service; friendly personnel; all in all a good experience coupled with good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're proud to meet all these expectations -- and plan to continue doing so!

suburu forester

Excellent customer service in all respects. Very happy with suburu

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

And we couldn't be happier to be the ones to bring it to you, Julia!

Mitchell Subaru 2015 Forester review

We were treated very well from entrance of facility on first day to exit on our taking ownership of the car. All people we encountered were friendly, informative and professional. I am loving my new Blue Subaru! Has all the bells and whistles I could want and than some. Good dealership, great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks again for making the drive in to work with us, Bev!

Great staff, nice facilities, good work.

I had my Outback's oil changed and tires rotated, no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate the review and your business, David!

Outstanding dealership

I requested that the same salesman who worked with me on my previous Subaru help me purchase a new Subaru, Greg Wheeler. He is a shining example of what a car salesman should be: conscientious, efficient, pleasant, knowledgeable, available to answer any and all questions, responsive to customer's requests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

And he'll stay here to answer anything further you need to know down the road, Erminia -- thank you!