Reviews
smooth service process
In and out in more than reasonable time.No fuss, no angst.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We didn't even no "fuss" and "angst" were something anyone had to deal with at a service center! Glad we could avoid them entirely. =)
2006 Outback service
long time Mitchel customer. usually good service. location good. facilities nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We'll keep working hard for you in the years to come, to turn those "good" assessments into "great"!
Always great service!
I have a 2011 Outback, and I consistently receive good service from Mitchell!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
And we're going to make sure that keeps happening, folks!
Great Facility, friendly staff
Purchased a 2015 Forrester and just love it. Actually enjoy going to the service department. Everyone very friendly and cordial. I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're humbled, Marianne, truly! Give a ring to the sales or service team if you need anything down the road. We're always here for you!
An excellent dealership!
We were completely satisfied with Dan and Greg in the sales and buying process. Our new Forester is just what we wanted. Dan answered every question we had, and explained the car features very well. He is an excellent salesman, polite, knowledgeable, a good listener, a credit to the firm. Dan is equally skilled, a pleasure to deal with on money matters. We couldn't be more pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful to hear, Paul. With so many aspects to the drive, features, options and technology in the new Subaru line, it's only right that we explain all that we can, so you know your Forester as well as we do!
Best Car Dealer I have ever worked with!
I had unusual circumstances. I was trying to buy my car, but I had an out-of-state driver's license. Mitchell loaned me a car so that I could obtain my CT driver's license. They went over and beyond Great Service. I would never buy a car from anyone but them. I bought my last Subaru from them also and experience the same great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
"Above and beyond" shouldn't be such an unusual thing, if you ask us. Glad we could exceed your expectations, Laurie! Enjoy the Outback.
Great service
Fast and dependable service. Comfortable waiting area and helpful staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Carolyn, for your compliments and your trust!
Great/Timely Response
Our 2014 lost power suddenly. Had to tow it in unexpectedly. Mitchell"s understood the gravity of the issue and got right on it. Good communication with us, tenacity on their part as it was a challenging diagnostic process..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sometimes, the challenge is the inspiration, folks. Thank you for entrusting us with solving the mystery!
Great dealership and service center.
I called in for an appointed and was quickly addressed when I arrived. Great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for considering us, Jeannette!
Repairs
Very courteous people. Car was ready when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The least we could do, folks. Call us any time we can be of further assistance!