Reviews
Great service ,true professional dealership
Working with Ogden Lummis is always an adventure and a pleasure.He has guided me through difficult times with two Subaru's.I count on him and your mechanics. I trust him!!!! Loree
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear we have done what it takes to earn your trust in our business, Loree! Thank you again for choosing us as your first choice for service! Take care!
Repair and service
My car had been diagnosEd by a another place and they told me they couldn't fix it I had to bring it to the dealer . They fixed it and it was fixed the first time and the right way. Not to expensive either . I'm so happy it's loll set.no more poblem
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Mary! We're pleased to hear everything was done to your satisfaction and we look forward to your next visit! Safe travels!
Great Service
I always have a great experience at Mitchell Subaru. The Service Department is able to answer my many questions and they make any repairs needed in a timely manner. I trust them as well. My car couldn't be in better operating shape.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad we were able to answer all of your questions for you, Sophie! Thank you so much for your response to the quality service you received!
Great place to do business!!!
These guys are fantastic. I worked with Rich O'Laughlan. He was so honest and fair with me that he sold the customer service and car buying experience first and the car just happened to come along with it. I could not be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is wonderful to hear you are completely satisfied with the quality service you received, Benjamin! We hope you are enjoying all the wonderful features of your vehicle! Thank you again for your business!
Wonderful, pressure free buying experience
We came into the dealership with the idea of just gathering information and test driving a Legacy. Richard assisted us and patiently answered all out questions. No pressure at all. When we got to the question about price, we were given a great offer. I had done extensive research on the internet and knew immediately it was a terrific price. At that point it made no sense to "go shopping." We had previously purchased a Saab from Mitchell, and we were very comfortable with our previous post purchase experience. Kudos to Spiro for getting us a finance rate even below the special rate Subaru was offering. Just a great experience overall.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful comments, Kenneth! It is great to hear you always have such a great experience with us and we sincerely hope to see you again down the road! Take care!
Serviced My Car: Fast and Friendly
I brought my car in for routine maintenance, and the representative who met me was friendly and knowledgeable. The time and price he quoted were reasonable, and the waiting room was comfortable for my stay. I was very happy with the service, and I will definitely be back again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your business! Please let us know if there is ever anything else we can do to assist you!
Very pleased
Staff worked with me on an unexpected repair to help lower the bill. They were very kind and professional. Lisa b
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Here at Mitchell Subaru, we value you and your business! Thank you so much for your wonderful review, Lisa! We hope to see you here again!
Well-served again
We have been Mitchell customers since 1990, having bought several Subarus there. Service is always excellent, and we have always felt fairly treated during our sales and/or trade-in processes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're as devoted to maintaining long-term relationships with our Subaru families as you are to the brand, and the dealership. We can't thank you enough!
Great Service
Always friendly and courteous - that's my Mitchell's Subaru! I've been dealing with them since 1992 and they just keep getting better and better!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We love the loyalty -- and look forward to another twenty-plus years of dedicated service!
Thorough and Easy Process
We recently completed the purchase of a new Subaru Outback. Our salesperson, Greg Wheeler did a great job with the process, thorough at the initial car overview, as well as the delivery. Probably the best review of a car I've had from any dealership. The purchase process was surprisingly easy and straight forward. After researching on line, the price we agreed to was very much in line with my expectations. This is our third Subaru in the house and this was the easiest and smoothest process. The dealership is great from a service standpoint as well.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your patronage, but moreover, your clear dedication and love of the Subaru brand. Looking forward to the new visit for routine upkeep, and years down the road, helping put the fourth Subie in the driveway!
