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Mitchell Subaru

(494 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Subaru from DealerRater.

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Mitchell had the most selection and best prices for a

Mitchell had the most selection and best prices for a pre-owned Outback. Our salesperson Ozzie gave us time and space, with no pressure. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jen, we're delighted to hear that Ozzie and the team at Mitchell Subaru provided a great experience for you. Thanks for sharing your feedback!

I brought my car in for service,do to the car not pairing

I brought my car in for service,do to the car not pairing with my phone. Service technician advised that customer should get a new phone. Customer bought a new phone and the car is still hanging difficult time pairing with the car. Sometimes it works sometimes it doesn’t. I’m convinced it’s an electrical problem and not the phone. Maybe someday Subaru will be the technology to fix the problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought a used Subaru for our new-driver daughter.

Bought a used Subaru for our new-driver daughter. We set our guidelines & Nicole was great to work with. Helpful, not pushy, informative. Buying from Mitchell Subaru was a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kris, we're delighted to hear that Nicole made your car-buying experience smooth and enjoyable at Mitchell Subaru. Thanks for choosing us!

My experience buying a new car was great this time

My experience buying a new car was great this time around. My salesperson Ozzie Elafyouni made everything easy and effortless. Thanks Ozzie. I live my new Impreza

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nancy, we're delighted to hear that Ozzie made your car-buying experience smooth and enjoyable at Mitchell Subaru. Enjoy your new Impreza!

The Service Department at Mitchell Subaru is top notch.

The Service Department at Mitchell Subaru is top notch. That is why I purchase my vehicles at this dealership. I love dealing with Vinny. He looks out for my best interest and makes me feel like family. Don’t go anywhere’s else for your service….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Karen, we're delighted to hear that Vinny and our Service Department at Mitchell Subaru make you feel like family. Thanks for your loyalty and kind words!

Worked w Meghan at my last service visit and she helped

Worked w Meghan at my last service visit and she helped make everything very easy and efficient. From navigating a rental car to coordinating car pick up the overall customer service was fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jenny, we're delighted to hear that Meghan made your service visit smooth and efficient at Mitchell Subaru. Thanks for sharing your positive experience!

Thank you always for your great service and for always

Thank you always for your great service and for always noticing when things need to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Peter, we're delighted we could deliver an excellent experience! - Mitchell Subaru Team

Love the 2024 Crosstrek!

Love the 2024 Crosstrek!! I worked with Nick and had a great experience. He has lots of patience and wants to make sure that you are happy with the car you choose. Everyone at Mitchell was incredibly helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Amanda, we're delighted to hear that Nick and the team at Mitchell Subaru provided such a positive experience! Enjoy your new 2024 Crosstrek!

Craig and Joe were fantastic, patient and helpful.

Craig and Joe were fantastic, patient and helpful. Helped meet the needs we were looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Jim! We're glad Craig and Joe made this a five-star visit! - Mitchell Subaru

Great service.

Great service. Very professional, quick, and easy. Will definitely be back. The addressed all my concerns in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Josh! We're delighted to hear you had a smooth and professional experience at Mitchell Subaru. Thanks for the kind words!