Reviews
Great service at a reasonable cost
A great dealership that provides full service on Honda car....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave, we appreciate the five star service review. Joe Marconi, General Sales Manager, Manchester Honda
2010 Honda Accord
Everything was wonderful. My son brought my car in to be serviced. We were pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joan, thanks for the kind words. Joe Marconi, General Sales Manager. Manchester Honda.
Great Experience
The service team has been pleasant to work with. They take the time to explain the service and advise on future service, but have never pushed unnecessary fixes. The sales team is equally pleasant to work with. They are prepared to answer question on new & used vehicles. We are extremely happy with our Pilot and recently stopped in just to check out the new 2016 edition. The sales rep was very knowledgeable of all the new features and never once pushed to purchase this vehicle or any other. He just happily took the time to explain and show us the vehicle knowing that we were only looking out of interest and not planning on buying right away. I would definitely recommend Manchester Honda to a friend and plan to shop there again when we're ready.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Erik, what a great review! Thanks for taking the time to write such a detailed review. Joe Marconi, General Sales Manager, Manchester Honda
2012 honda crv
This honda dealer was a friendly,very helping in te purchasingin our used car.everyone did thierbest to hel us
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much Gary. Welcome to the Manchester Honda family. Joe Marconi, General Sales Manager. Manchester Honda.
Prompt service at Manchester CT Honda.
I just stopped in for an oil change without an appointment and the Service Department was mobbed, but they got the car in quickly and got me out within an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Douglas, our service department has been so busy lately, so I am happy that everything worked out for you. Thank you for letting us earn your business. Joe Marconi, General Sales Manager. Manchester Honda.
Mister
All service was performed as promised at a really good price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Short and sweet Tom. Thanks for the 5 stars. Joe Marconi, General Sales Manager, Manchester Honda
Marjorie Page
Was busier than usual with the air bag issue, but overall a good visit, as always.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marjorie, thanks for the 5-star review. Joe Marconi, General Sales Manager. Manchester Honda
Survey after car repair
My service rep and mechanic are always courteous and personable. Kudos to Jim Kearns and mechanic, Dennis steckholtz.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, we appreciate you taking the time to write this review. I will pass on the kudos to Jim Kern and Dennis. Joe Marconi, General Sales Manager, Manchester Honda
CRV and civic
We were extremely impressed with the entire car buying process at Manchester Honda. Bill Noelette was very helpful and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tracy, we hope you enjoy your Honda Civic and thanks for writing this review. Joe Marconi, General Sales Manager, Manchester Honda
Dishonest and rude
Thought I had a great experience until I tried to express disappointment that there was a dent on my car that they did not inform me of and the new car sales manager, John Casey, yelled at me for even insinuating That they had been dishonest. He basically called me a liar and told me I probably did the damage myself even though I have picture poof that is time stamped with the dated I picked up the car. He was very rude to me, kept interrupting me, and would not listen to the point. I was trying to make. As a first time buyer I did miss the dent but please don't tell me the car was check thoroughly because if it was then you saw the dent and definitely pulled one over on me. I've never experienced such unprofessionalism, especially from a manager. No matter what I was saying he should not have spoke to me the way he did.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
