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Holmgren Subaru

(239 reviews)
Visit Holmgren Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (888) 744-5306 (888) 744-5306
Used (888) 744-5321 (888) 744-5321
Service (855) 968-1907 (855) 968-1907

Inventory

See all 152 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2022.
Holmgren Subaru located at 3 New Park Avenue in North Franklin CT is your premier retailer of new and used Subaru vehicles. Our dedicated certified sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car truck or SUV of your dreams today!
Why would you buy any where else !

Service center

Phone number (855) 968-1907

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holmgren Subaru from DealerRater.

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My daughter stopped down to get an oil change. This was my 2013 Tribeca that I gave them five years ago after my wife passed I didn’t want the car there was just too many memories when she got there they said that the car was making a little bit of noise. They gave it all Green checks, but before they left, they told her that the motor was going to blow, but let her leave anyways my daughter-in-law is young with her young child 18 months old the car did fail the engine blew just before she got home but it could happened on the turnpike and could’ve got killed run over anything could’ve happened for Holmgren Subaru. Let her We’ve like they did is very irresponsible and very very concerning to me. Seeing that I have brought four Subaru from them very disappointed in Holmgren Subaru. She could’ve died with my only grandchild

My daughter stopped down to get an oil change. This was my 2013 Tribeca that I gave them five years ago after my wife passed I didn’t want the car there was just too many memories when she got there they said that the car was making a little bit of noise. They gave it all Green checks, but before they left, they told her that the motor was going to blow, but let her leave anyways my daughter-in-law is young with her young child 18 months old the car did fail the engine blew just before she got home but it could happened on the turnpike and could’ve got killed run over anything could’ve happened for Holmgren Subaru. Let her We’ve like they did is very irresponsible and very very concerning to me. Seeing that I have brought four Subaru from them very disappointed in Holmgren Subaru. She could’ve died with my only grandchild

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was pleased with how quick the oil change went and that I could use my discount coupon and military discount also. Thank you for doing that for us who served our country. I appreciate it very much in times of high inflation.

I was pleased with how quick the oil change went and that I could use my discount coupon and military discount also. Thank you for doing that for us who served our country. I appreciate it very much in times of high inflation.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Bought my used 2024 Outback Premium. Went back next day for the other fib. Told by owner that the salesman probably had it in his desk and that the desk was locked. ( strange how ironically there’s no mast key) . No call for a few weeks. Subaru if America told me to call Jason. I spoke with him on Wednesday in April about my other fib . He said to give him till Friday as he’s off Thursday etc and will call me back. I’m not calling and asking for him after 4 attempts! This place has poor customer service and misleading customers isn’t something I take lightly. Reporting them to Consumer Protection Agency

Bought my used 2024 Outback Premium. Went back next day for the other fib. Told by owner that the salesman probably had it in his desk and that the desk was locked. ( strange how ironically there’s no mast key) . No call for a few weeks. Subaru if America told me to call Jason. I spoke with him on Wednesday in April about my other fib . He said to give him till Friday as he’s off Thursday etc and will call me back. I’m not calling and asking for him after 4 attempts! This place has poor customer service and misleading customers isn’t something I take lightly. Reporting them to Consumer Protection Agency

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mary, thank you for sharing your feedback. We’re sorry that your experience and our follow-up did not meet the level of customer service we expect at Holmgren Subaru. With pre-owned vehicles, we unfortunately cannot guarantee that two keys will be provided, as we receive the vehicle with whatever keys are supplied by the previous owner. That said, we absolutely should have communicated this more clearly and followed up with you when we said we would. We apologize for that. We would also be happy to assist you with purchasing a second key and making the process as easy as possible. Providing honest, attentive customer service is extremely important to us, and we’re disappointed that your experience left you feeling otherwise. We appreciate your feedback and the opportunity to address your concerns.

Consumer response

Why is there a cost for another Fob? All cars used to come with two keys. Even used vehicles. What are you offering?

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Paul Holdon from Holmgren subaru was top notch! Excellent to work with. He went above and beyond to get me the exact car that I wanted.

Paul Holdon from Holmgren subaru was top notch! Excellent to work with. He went above and beyond to get me the exact car that I wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This was my second purchase from Holmgren Subaru. They are always friendly and extremely helpful. Very easy to work with and very accommodating. I recommend them highly.

This was my second purchase from Holmgren Subaru. They are always friendly and extremely helpful. Very easy to work with and very accommodating. I recommend them highly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Just bought a 2026 Subaru Crosstrek and I love it. Jon Steven’s was so patient when we showed up unexpectedly to try out a vehicle. He helped me decide what was best for me. Dan was very helpful showing me the electronics. Every part of the experience was geared to make me comfortable, down to the financing. I never had a Subaru before but I highly recommend the car and the dealership. Thank you everyone at Holmgren Subaru

Just bought a 2026 Subaru Crosstrek and I love it. Jon Steven’s was so patient when we showed up unexpectedly to try out a vehicle. He helped me decide what was best for me. Dan was very helpful showing me the electronics. Every part of the experience was geared to make me comfortable, down to the financing. I never had a Subaru before but I highly recommend the car and the dealership. Thank you everyone at Holmgren Subaru

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast on time and cost effective. Love the future notes and the ability to discuss notes about my car

Fast on time and cost effective. Love the future notes and the ability to discuss notes about my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had an awesome experience beginning with a great phone conversation with Michelle followed by a welcome from the Manager, Jason, then a thorough review of our wants and needs with our Salesman, Frank. We traded our 2021 Crosstrek for a 2026 Crosstrek hybrid with an excellent deal on our trade in. Ben gave us a thorough, informative overview of all the details about our technology in the new car! It was above and beyond a great experience! Love my new Crosstrek Hybrid!!!!

I had an awesome experience beginning with a great phone conversation with Michelle followed by a welcome from the Manager, Jason, then a thorough review of our wants and needs with our Salesman, Frank. We traded our 2021 Crosstrek for a 2026 Crosstrek hybrid with an excellent deal on our trade in. Ben gave us a thorough, informative overview of all the details about our technology in the new car! It was above and beyond a great experience! Love my new Crosstrek Hybrid!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Many thanks to all who helped us through the process of purchasing our new car. This is our second vehicle purchased through Holmgren and both experiences were top-notch, effortless, and even pleasant! Our salesman, Jesus, sold us the 2019 Forrester that we just upgraded to our new 2026 vehicle. It was great to work with him again 7 years later. The techie, Ben, gave us a thorough overview of all the fabulous electronics that help to personalize our vehicle. He's a fantastic asset to the entire process and it's clear that he loves his job. And Brian was efficient and personable in closing the deal in completing the paperwork. We are proud to be repeat customers of Holmgren Subaru!

Many thanks to all who helped us through the process of purchasing our new car. This is our second vehicle purchased through Holmgren and both experiences were top-notch, effortless, and even pleasant! Our salesman, Jesus, sold us the 2019 Forrester that we just upgraded to our new 2026 vehicle. It was great to work with him again 7 years later. The techie, Ben, gave us a thorough overview of all the fabulous electronics that help to personalize our vehicle. He's a fantastic asset to the entire process and it's clear that he loves his job. And Brian was efficient and personable in closing the deal in completing the paperwork. We are proud to be repeat customers of Holmgren Subaru!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We were looking for a car within our budget parameters and he came through for us.

We were looking for a car within our budget parameters and he came through for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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