Reviews
This was my second purchased in just a little over a year experience was awesome. Very helpful but highly recommend.
This was my second purchased in just a little over a year experience was awesome. Very helpful but highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Did a nice job car is running very well and they let me know what going on though all jobb
Did a nice job car is running very well and they let me know what going on though all jobb
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our family bought 3 new cars from Holgrem this year. They are the best in the business. Ask for Jon, best sales guy in the business. I normally hate buying cars but it was an absolute pleasure working with this dealership
Our family bought 3 new cars from Holgrem this year. They are the best in the business. Ask for Jon, best sales guy in the business. I normally hate buying cars but it was an absolute pleasure working with this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently purchased a 2024 Subaru Forester Premium at Holmgren Subaru. I went to no less than 8 other Subaru dealerships before selecting Holmgren Subaru. I started there and returned there as I had such a great experience. It was only a matter of time to find the car I wanted. Frank B. provided solid information about Subaru Fiorester that I felt very comfortable it was the car for me. It was no pressure and made a difference as a woman buying a car by myself for the first time.
I recently purchased a 2024 Subaru Forester Premium at Holmgren Subaru. I went to no less than 8 other Subaru dealerships before selecting Holmgren Subaru. I started there and returned there as I had such a great experience. It was only a matter of time to find the car I wanted. Frank B. provided solid information about Subaru Fiorester that I felt very comfortable it was the car for me. It was no pressure and made a difference as a woman buying a car by myself for the first time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They were great. They worked on my car. They gave me a car to use. They did it in perfect timing. They were awesome and they explained everything to me.
They were great. They worked on my car. They gave me a car to use. They did it in perfect timing. They were awesome and they explained everything to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good experience sales was great and showing me features of car and how to use worker for me.
Good experience sales was great and showing me features of car and how to use worker for me.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Was in for an (overdue) 12,000-mile service visit and everything was accomplished in a little over an hour and was perfect.
Was in for an (overdue) 12,000-mile service visit and everything was accomplished in a little over an hour and was perfect.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My daughter stopped down to get an oil change. This was my 2013 Tribeca that I gave them five years ago after my wife passed I didn’t want the car there was just too many memories when she got there they said that the car was making a little bit of noise. They gave it all Green checks, but before they left, they told her that the motor was going to blow, but let her leave anyways my daughter-in-law is young with her young child 18 months old the car did fail the engine blew just before she got home but it could happened on the turnpike and could’ve got killed run over anything could’ve happened for Holmgren Subaru. Let her We’ve like they did is very irresponsible and very very concerning to me. Seeing that I have brought four Subaru from them very disappointed in Holmgren Subaru. She could’ve died with my only grandchild
My daughter stopped down to get an oil change. This was my 2013 Tribeca that I gave them five years ago after my wife passed I didn’t want the car there was just too many memories when she got there they said that the car was making a little bit of noise. They gave it all Green checks, but before they left, they told her that the motor was going to blow, but let her leave anyways my daughter-in-law is young with her young child 18 months old the car did fail the engine blew just before she got home but it could happened on the turnpike and could’ve got killed run over anything could’ve happened for Holmgren Subaru. Let her We’ve like they did is very irresponsible and very very concerning to me. Seeing that I have brought four Subaru from them very disappointed in Holmgren Subaru. She could’ve died with my only grandchild
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we are truly sorry to hear about what happened and understand how frightening and upsetting this experience must have been, especially with your daughter-in-law and young grandchild in the vehicle. We do want to clarify what occurred during the visit. The vehicle had not been serviced at our dealership in approximately three years and had accumulated more than 10,000 miles since its last documented oil change. When our certified technician performed the oil change, he found that the engine contained only approximately two quarts of oil. Based on the condition of the vehicle, our technician recommended additional work and advised your daughter-in-law of the concerns identified. Those recommendations were declined, and the vehicle was released at that time. We take the safety of our customers and their families extremely seriously, and our recommendations are always made with that in mind. We are very sorry that the vehicle subsequently experienced an engine failure, and we understand why this situation has been so concerning for you and your family. We also appreciate the many years you have trusted Holmgren Subaru with your vehicles, and we are disappointed that this experience has left you feeling this way.
I was pleased with how quick the oil change went and that I could use my discount coupon and military discount also. Thank you for doing that for us who served our country. I appreciate it very much in times of high inflation.
I was pleased with how quick the oil change went and that I could use my discount coupon and military discount also. Thank you for doing that for us who served our country. I appreciate it very much in times of high inflation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad we could make your service visit quick and easy, and we’re always happy to provide our military discount as a small way of showing our appreciation for your service and sacrifice. Thank you for choosing Holmgren Subaru, and thank you for serving our country!
Bought my used 2024 Outback Premium. Went back next day for the other fib. Told by owner that the salesman probably had it in his desk and that the desk was locked. ( strange how ironically there’s no mast key) . No call for a few weeks. Subaru if America told me to call Jason. I spoke with him on Wednesday in April about my other fib . He said to give him till Friday as he’s off Thursday etc and will call me back. I’m not calling and asking for him after 4 attempts! This place has poor customer service and misleading customers isn’t something I take lightly. Reporting them to Consumer Protection Agency
Bought my used 2024 Outback Premium. Went back next day for the other fib. Told by owner that the salesman probably had it in his desk and that the desk was locked. ( strange how ironically there’s no mast key) . No call for a few weeks. Subaru if America told me to call Jason. I spoke with him on Wednesday in April about my other fib . He said to give him till Friday as he’s off Thursday etc and will call me back. I’m not calling and asking for him after 4 attempts! This place has poor customer service and misleading customers isn’t something I take lightly. Reporting them to Consumer Protection Agency
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Mary, thank you for sharing your feedback. We’re sorry that your experience and our follow-up did not meet the level of customer service we expect at Holmgren Subaru. With pre-owned vehicles, we unfortunately cannot guarantee that two keys will be provided, as we receive the vehicle with whatever keys are supplied by the previous owner. That said, we absolutely should have communicated this more clearly and followed up with you when we said we would. We apologize for that. We would also be happy to assist you with purchasing a second key and making the process as easy as possible. Providing honest, attentive customer service is extremely important to us, and we’re disappointed that your experience left you feeling otherwise. We appreciate your feedback and the opportunity to address your concerns.
Why is there a cost for another Fob? All cars used to come with two keys. Even used vehicles. What are you offering?