Reviews
Scheduled a 7am appt to get in and out quick.
Scheduled a 7am appt to get in and out quick. Told 2 hours max and after 5 hours they hadn't even looked at the car
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Sal was amazing to work with!
Sal was amazing to work with! Super communicative, very efficient & friendly. Would definitely recommend him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience working with Salvatore. We’re pleased he communicated clearly and worked efficiently. We appreciate your recommendation and your continued trust in our service for your Jeep Compass.
Had both our cars serviced recently.
Had both our cars serviced recently. Jason is a great service advisor. He is very knowledgable. He is very personable and a pleasure to do business with. The work was done in a timely manner and the video provided y the service tech was very helpful in understanding the car's issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Nissan Rogues and for highlighting Jason’s personable service. We’re pleased the video walkthrough helped clarify your vehicles’ issues and that everything was completed promptly. We appreciate your five star rating and look forward to assisting you again.
Attentive to my issues She was friendly and followed
Attentive to my issues She was friendly and followed through in answering all my questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team addressed your concerns and took the time to answer every question about your Grand Cherokee 4xe. It’s rewarding to hear you found the service friendly and thorough. Thank you for trusting us with your Jeep.
The service department employees are friendly and
The service department employees are friendly and professional. I will definitely recommend their service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review. . We look forward to assisting you on your next appointment.
Salvatore was great and I would expect him on further
Salvatore was great and I would expect him on further service appointments. He was most helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review. It’s great to hear Salvatore was so helpful during your Jeep Grand Cherokee service. We look forward to assisting you on your next appointment.
Had to wait 18 minutes to pay my bill.
Had to wait 18 minutes to pay my bill. I ran the bell and even reach out to one of the technicians for assistance and was told the cashier was on a call. Unacceptable to have to wait 18 minutes to pay a bill.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Please send me your name and number so we can speak in person. mu direct line 203-672-6021. Thank you for your time, and hopefully, we can get to the bottom of this. Scott
We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Professional and organized!
Professional and organized! Everyone was very nice and very professional. Everyone checked in on me and ensured I got everything done that was needed for my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear your visit was organized and welcoming. Shannon and our team are glad they provided friendly support and ensured your Jeep Renegade received everything it needed. We appreciate you trusting us to care for your vehicle.
Making an appointment till the car was completed was very
Making an appointment till the car was completed was very fast and easy. Exceptional work always.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting how smooth scheduling was and that our team consistently delivers exceptional work on your Jeep. We look forward to helping keep you on the road smoothly.
Cooper and the sales manager Anthony were outstanding.
Cooper and the sales manager Anthony were outstanding. They gave me a great deal on a Grand Cherokee and were very accommodating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear Anthony was accommodating and helped secure a favorable deal on your new Jeep Grand Cherokee. Thank you for choosing our team and we look forward to your future visits.