Reviews
Couldn’t get anyone to answer the phone when I initially called to schedule a diagnosis before bringing my Jeep in, so I eventually decided to just bring it in anyway. Then, while my Jeep was at the dealership over the weekend waiting for a part, I called multiple times the following Monday to check in and get an update on pickup time, and still couldn’t get an answer. After repeated attempts, I finally got someone on the line, only to be told they couldn’t even find me in the system because my Jeep was under another name. I was later called and told everything was all set and the repair was complete, but after paying nearly $1,000, my check engine light is still on when I picked the vehicle up nothing was mentioned when the tech called and told me the Jeep was all set and ready for pick up. Since it was after hours, I couldn’t reach the service department at pickup. I called again the next day and once again got no answer. I even texted the number the tech had been communicating with me from and still haven’t received a response. Very disappointed with the communication and overall experience. I’ll be taking my Jeep elsewhere for future service.
Couldn’t get anyone to answer the phone when I initially called to schedule a diagnosis before bringing my Jeep in, so I eventually decided to just bring it in anyway. Then, while my Jeep was at the dealership over the weekend waiting for a part, I called multiple times the following Monday to check in and get an update on pickup time, and still couldn’t get an answer. After repeated attempts, I finally got someone on the line, only to be told they couldn’t even find me in the system because my Jeep was under another name. I was later called and told everything was all set and the repair was complete, but after paying nearly $1,000, my check engine light is still on when I picked the vehicle up nothing was mentioned when the tech called and told me the Jeep was all set and ready for pick up. Since it was after hours, I couldn’t reach the service department at pickup. I called again the next day and once again got no answer. I even texted the number the tech had been communicating with me from and still haven’t received a response. Very disappointed with the communication and overall experience. I’ll be taking my Jeep elsewhere for future service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
It was a great return experience. I have bought multiple vehicles from Frank. Frank is a great salesman
It was a great return experience. I have bought multiple vehicles from Frank. Frank is a great salesman
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad your return visit went so smoothly and that Frank provided outstanding service. Thank you for choosing us again for your new Ram. We look forward to helping you with any future needs. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
I had a great experience at Executive Dodge. The staff was exceptional and worked with me to bring my car payment down to a level I could afford. They even put new tires on the car, and it was fully detailed beyond my expectations!The entire buying experience was smooth, and I really appreciated their dedication, kindness and willingness to help.
I had a great experience at Executive Dodge. The staff was exceptional and worked with me to bring my car payment down to a level I could afford. They even put new tires on the car, and it was fully detailed beyond my expectations!The entire buying experience was smooth, and I really appreciated their dedication, kindness and willingness to help.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the five-star rating! We’re happy our team helped tailor payment options to your budget and equipped your Subaru Legacy with new tires and a thorough detail. It’s great to hear our team’s dedication and kindness made the process smooth. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
They are fantastic! Spent time and answered all questions and explained everything about the truck.
They are fantastic! Spent time and answered all questions and explained everything about the truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted our team could take the time to answer all your questions and explain every detail of your Ram. Thank you for trusting us with your service, and we look forward to helping you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Dealer and Hector were very helpful and took care of my problem. The dealer as a whole is exceptional.
Dealer and Hector were very helpful and took care of my problem. The dealer as a whole is exceptional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Hector and our team provided exceptional service addressing your concern. Thank you for entrusting us with your Ram. We look forward to assisting you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
The employees at this dealership were extremely professional, courteous and helpful. They made our Automotive purchase enjoyable instead of a chore.
The employees at this dealership were extremely professional, courteous and helpful. They made our Automotive purchase enjoyable instead of a chore.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing how our team’s professionalism and courtesy made your Dodge purchase a smooth experience. We’re thrilled to hear you found the process enjoyable. If you need anything in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Friendly sales associate Took me through the whole process.Andrew showed me the car that I ended up purchasing.Walked me through everything.Tyler was also very professional
Friendly sales associate Took me through the whole process.Andrew showed me the car that I ended up purchasing.Walked me through everything.Tyler was also very professional
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate Andrew guiding you through the Jeep Wrangler 4xe purchase and Tyler’s professional support. Thank you for choosing us, and enjoy your new ride. Let us know if there’s anything else we can help you with. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Overall service was good but took a little longer than anticipated, when I got my vehicle some bolts on the cross bin were loose.
Overall service was good but took a little longer than anticipated, when I got my vehicle some bolts on the cross bin were loose.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that Michael and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Vehicle ownership, the way it was meant to be The Executive Way Drive with confidence
Always takes care of my needs and helps to trouble shoot issues in a timely manner.
Always takes care of my needs and helps to trouble shoot issues in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review. We’re glad our service team can attend to your Jeep’s needs and troubleshoot issues quickly. We look forward to helping you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Did a thorough inspection beyond the problem I was having. Mike took care of all the communication with the extended warranty company.
Did a thorough inspection beyond the problem I was having. Mike took care of all the communication with the extended warranty company.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. We’re glad we could perform a comprehensive inspection on your Jeep and handle the extended warranty communication. We look forward to assisting you with any future service needs. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence