Reviews
Very accommodating and prompt, efficient service. I called in the morning and they were able to schedule me the same day
Very accommodating and prompt, efficient service. I called in the morning and they were able to schedule me the same day
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we could accommodate your Jeep Grand Cherokee for service the same day you called and keep your visit efficient. Thank you for the five stars! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Andrew has been nothing more than helpful knowledgeable and very courteous when the extra mile for me more than once
Andrew has been nothing more than helpful knowledgeable and very courteous when the extra mile for me more than once
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing Andrew has gone the extra mile for you more than once means a lot to our team. Thank you for choosing our dealership for your used Ram 1500 Classic purchase. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Brought in for strong antifreeze smell. Was told the truck needed a heater core. Heater core supposedly was replaced. Have complained on a few occasions that the truck stinks like antifreeze as much as it did before the so called work was rep. Was told it takes time to go away. The smell at times is as bad or worse than before work was done over 3 weeks ago.
Brought in for strong antifreeze smell. Was told the truck needed a heater core. Heater core supposedly was replaced. Have complained on a few occasions that the truck stinks like antifreeze as much as it did before the so called work was rep. Was told it takes time to go away. The smell at times is as bad or worse than before work was done over 3 weeks ago.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Quick and easy Friendly and honest. Clean and comfortable waiting area. Did not try to sell me on anything unnecessary.
Quick and easy Friendly and honest. Clean and comfortable waiting area. Did not try to sell me on anything unnecessary.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the service on your Dodge Durango felt efficient and pressure free, with no unnecessary recommendations. It’s also good to know you felt at ease in our waiting area. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
I made an appointment They said they would have the part for that morning and they did They did the work and text me the car was ready early afternoon Very smooth my experiences with other car dealers service centers have not been this smooth Thank you
I made an appointment They said they would have the part for that morning and they did They did the work and text me the car was ready early afternoon Very smooth my experiences with other car dealers service centers have not been this smooth Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the service on your Dodge Challenger felt hassle free, with the part ready as promised and a text letting you know the work was complete. Thank you for the five-star rating! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
I was impressed with the attention I receive. And would have given a 5 just for that. But....$500+ seems like a lot of money for a battery. 4
I was impressed with the attention I receive. And would have given a 5 just for that. But....$500+ seems like a lot of money for a battery. 4
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Completely unexpected experience with this service department. I scheduled online and it was easy. They had availability that was only a week out. When I arrived they took the Promaster right in and the service desk consultant was extremely informative and set my expectations for timing which was very reasonable but then they beat expectations by 45 minites. The service was for two recall items for the engine cooling fan and back up camera. Definitely the smoothest experience I have ever had at a dealership's service department.
Completely unexpected experience with this service department. I scheduled online and it was easy. They had availability that was only a week out. When I arrived they took the Promaster right in and the service desk consultant was extremely informative and set my expectations for timing which was very reasonable but then they beat expectations by 45 minites. The service was for two recall items for the engine cooling fan and back up camera. Definitely the smoothest experience I have ever had at a dealership's service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that this was your most seamless dealership service visit is rewarding for our team. We're glad scheduling online was straightforward and our service consultant provided helpful information and clear timing expectations for the recall work on your Ram ProMaster 1500. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Always excellent experiences I always have excellent experiences every time I come in for service work.
Always excellent experiences I always have excellent experiences every time I come in for service work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Every visit matters, and we're pleased your service experiences with your Ram have been consistently positive. Thank you for continuing to choose our service team. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Hector is one of the service providers who really went out of his way to explain the situation of my vehicle. He explained the pros and cons and help me make the best choice. He also saved me money which in today’s day and age is very important
Hector is one of the service providers who really went out of his way to explain the situation of my vehicle. He explained the pros and cons and help me make the best choice. He also saved me money which in today’s day and age is very important
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Executive Dodge Jeep RAM are glad to have you as a customer. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Work to get my truck scheduled for service very timely, thorough assessment and excellent work.
Work to get my truck scheduled for service very timely, thorough assessment and excellent work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we could get your Ram scheduled promptly and that you were pleased with the careful assessment and quality of the work. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence