Reviews
I come here to get my oil changes all the time. The issue I had is that I was not able to use a coupon for a service that I received due to them stating it was not linked to the correct car. Any other time they would use the coupon and I did not understand as to why this time they wouldn?t . This was a 25% off of any service. So why couldn?t I use it? Been trying to reach out and no one has a good answer
I come here to get my oil changes all the time. The issue I had is that I was not able to use a coupon for a service that I received due to them stating it was not linked to the correct car. Any other time they would use the coupon and I did not understand as to why this time they wouldn?t . This was a 25% off of any service. So why couldn?t I use it? Been trying to reach out and no one has a good answer
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Everything was great as always. I appreciate the Brandfon Honda for their great work. Thank you!
Everything was great as always. I appreciate the Brandfon Honda for their great work. Thank you!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, we're ecstatic to read your positive feedback! Making our customers happy is what drives us, and it's great to know we succeeded with you. Thank you for choosing Brandfon Honda!
Went in for a scheduled oil change and coolant flush. I was immediately greeted by a service advisor and a technician whom instantly took possession of my car, wait time was nil. They car was ready within 1.5hrs, a detailed analysis of the car's condition was also ready for me to review. Throughout the maintenance process I was keep updated as to any issues that was found, and given an option if I wouldn't to get the issue fixed at the time. All and all the car was serviced and also washed, staff was was polite helpful and friendly.
Went in for a scheduled oil change and coolant flush. I was immediately greeted by a service advisor and a technician whom instantly took possession of my car, wait time was nil. They car was ready within 1.5hrs, a detailed analysis of the car's condition was also ready for me to review. Throughout the maintenance process I was keep updated as to any issues that was found, and given an option if I wouldn't to get the issue fixed at the time. All and all the car was serviced and also washed, staff was was polite helpful and friendly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brandon, we love hearing when our staff is able to go above and beyond our customers’ expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!
This is my 5th Honda with Joanne at Brandfon. Before coming to see her my days of car shopping were long, drawn out, and I always had to settle. With her, I am never stressed, waiting, or worried about having nothing but the safest car for me and my family. We walked on the lot on a Tuesday, I took one look at a brand new SUV and 2 days later the keys were in my hands.
This is my 5th Honda with Joanne at Brandfon. Before coming to see her my days of car shopping were long, drawn out, and I always had to settle. With her, I am never stressed, waiting, or worried about having nothing but the safest car for me and my family. We walked on the lot on a Tuesday, I took one look at a brand new SUV and 2 days later the keys were in my hands.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your feedback brightened our day! It's fantastic to know that you had a great experience at our dealership. Our team values your business, and we appreciate your kind words. Let us know if there's anything else we can do for you!
Wonderful experience. Mathew Allgood was very accommodating and pleasant. I asked for battery to be checked which was done and car was washed. All done in a timely manner.
Wonderful experience. Mathew Allgood was very accommodating and pleasant. I asked for battery to be checked which was done and car was washed. All done in a timely manner.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, thank you for leaving such a wonderful review! It's fantastic to hear that our service center met your needs and provided excellent service. If there's anything else we can do for you, please don't hesitate to reach out.
Very friendly staff makes you feel at home and professional work done to your vehicle
Very friendly staff makes you feel at home and professional work done to your vehicle
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate the kind words. Thank you for choosing Brandfon Honda!
Randy is the best?he?s reliable and trustworthy. He helps makes the service center process stress-free and efficient. I Can?t recommend him and dealership enough.
Randy is the best?he?s reliable and trustworthy. He helps makes the service center process stress-free and efficient. I Can?t recommend him and dealership enough.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're ecstatic to read your positive feedback! Making our customers happy is what drives us, and it's great to know we succeeded with you. Thank you for choosing Brandfon Honda!
Thank you for your excellent service and professionalism,,you always reolve every problem I’ve had,especially Frank Cerbone.
Thank you for your excellent service and professionalism,,you always reolve every problem I’ve had,especially Frank Cerbone.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We take great pride in our customer service and it is extremely rewarding to get feedback like this!
Courteous, friendly service.. I recommend the service department highly. Will have all my servicing done here.
Courteous, friendly service.. I recommend the service department highly. Will have all my servicing done here.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It gives us a great sense of pride to know we were able to help you! Thank you for choosing Brandfon Honda!
As always my experience was excellent. Randy from service was his usual friendly, professional and knowledgeable self. The facilities are comfortable and accommodating. Great job.
As always my experience was excellent. Randy from service was his usual friendly, professional and knowledgeable self. The facilities are comfortable and accommodating. Great job.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephen, thank you so much for your kind words! We're thrilled to know you had a great experience at our dealership. Your satisfaction is our top priority, and we look forward to serving you again in the future!