Reviews
This is a follow up on a previous review. I went there with a problem, they fixed it, thank you. I go home and I found out, I now have a problem with a sliding door on an odyssey that was never there, I call to let them know, some one was supposed to call me back They never did. I state that in my review and I get an answer (AI ) back on review saying, sorry you had an issue with your sliding door. SORRY doesn't help. I'll figure it out myself.
This is a follow up on a previous review. I went there with a problem, they fixed it, thank you. I go home and I found out, I now have a problem with a sliding door on an odyssey that was never there, I call to let them know, some one was supposed to call me back They never did. I state that in my review and I get an answer (AI ) back on review saying, sorry you had an issue with your sliding door. SORRY doesn't help. I'll figure it out myself.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Had repairs. Traveling from out of state. Completed well, quickly. Made time for us. Staff was courteous and professional. Great job. Recommend them to others.
Had repairs. Traveling from out of state. Completed well, quickly. Made time for us. Staff was courteous and professional. Great job. Recommend them to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that you had a positive experience with us! Our team works hard to provide exceptional service, and we're glad it made a difference for you. If you need anything else, don't hesitate to reach out. Thank you for choosing Brandfon Honda!
Considering I drove it in without an appointment the work was done in a very timely fashion. Carla was very good in explaining what was being and when it would be ready for pickup. My two complaints, When I got the vehicle home I realized the passenger side sliding door was dead, not working. It always worked something happened during service. I called the service department the next morning and I was told that they would talk to the tech and get back to me, that never happened. Second complaint, you guys are crazy expensive. I usually do my own work, i have pretty good idea of what it takes to do a job. VERY expensive.
Considering I drove it in without an appointment the work was done in a very timely fashion. Carla was very good in explaining what was being and when it would be ready for pickup. My two complaints, When I got the vehicle home I realized the passenger side sliding door was dead, not working. It always worked something happened during service. I called the service department the next morning and I was told that they would talk to the tech and get back to me, that never happened. Second complaint, you guys are crazy expensive. I usually do my own work, i have pretty good idea of what it takes to do a job. VERY expensive.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad to hear Carla provided excellent service and that your visit was completed promptly. We're sorry to hear about the sliding door concern and the lack of follow-up. We also appreciate your comments regarding our pricing. Please contact me directly with any questions so I can assist you further. -Corey Brandfon, (203)481-1616, [email protected]
Great staff, efficient mechanics and a pleasant place to be. I definitely reccomend you service your vehicle here.
Great staff, efficient mechanics and a pleasant place to be. I definitely reccomend you service your vehicle here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It gives us a great sense of pride to know we were able to help you! Thank you for choosing Brandfon Honda!
Very professional and knowledgeable.Delivering prompt,knowledgeable and friendly assistance.I would recommend a dealer to my friends and family
Very professional and knowledgeable.Delivering prompt,knowledgeable and friendly assistance.I would recommend a dealer to my friends and family
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving such a wonderful review! It's fantastic to hear that our dealership met your needs and provided excellent service. If there's anything else we can do for you, please don't hesitate to reach out.
The Branford. CT dealership's availability of loaner cars ... even better if there was no charge !
The Branford. CT dealership's availability of loaner cars ... even better if there was no charge !
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It gives us a great sense of pride to know we were able to help you! Thank you for choosing Brandfon Honda!
Brandfon Honda is top notch. You are greeted at your car door the moment you drive into the service bay. Th mood inside the service garage was upbeat even though it was 95 degrees outside. I was quoted for additional service needs but not forced into them. And the additional work was completed in less time than quoted. The whole experience is the reason I continue using Brandon Honda.
Brandfon Honda is top notch. You are greeted at your car door the moment you drive into the service bay. Th mood inside the service garage was upbeat even though it was 95 degrees outside. I was quoted for additional service needs but not forced into them. And the additional work was completed in less time than quoted. The whole experience is the reason I continue using Brandon Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing about your positive experience brings a smile to our faces! We take pride in providing top-notch service to all our customers, and your feedback reinforces our commitment. We look forward to assisting you in the future!
I do not like the way I was treated I bought my car at executive Honda in walling ford there service is great. The only reason I stopped at random was because I was in that are will not do that again
I do not like the way I was treated I bought my car at executive Honda in walling ford there service is great. The only reason I stopped at random was because I was in that are will not do that again
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Anita, we’re sorry to hear you were disappointed with your experience. We understand your concerns regarding your recent visit, and we appreciate you sharing your feedback. Please contact me directly if you have any further questions. -Corey Brandfon, (203)481-1616, [email protected]
The service department is well run, efficient and reasonable. The waiting area is clean and provides a place to work, while waiting for service to be completed..
The service department is well run, efficient and reasonable. The waiting area is clean and provides a place to work, while waiting for service to be completed..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff, your feedback brightened our day! It's fantastic to know that you had a great experience at our dealership. Our team values your business, and we appreciate your kind words. Let us know if there's anything else we can do for you!
Always have had a good experience my favorite is Frank at Brandon in Branford such a great guy
Always have had a good experience my favorite is Frank at Brandon in Branford such a great guy
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sharon, it gives us a great sense of pride to know we were able to help you! Thank you for choosing Brandfon Honda!