Reviews
Pleasant customer service and gets the job done.Glad to have them as my dealership thanks for being there in the time most needed for my repairs
Pleasant customer service and gets the job done.Glad to have them as my dealership thanks for being there in the time most needed for my repairs
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cindy at Branfon Honda is wonderful to work with! She provides fantastic customer service with updates on the status of the repairs and is always available to answer questions. Thank you, Cindy!
Cindy at Branfon Honda is wonderful to work with! She provides fantastic customer service with updates on the status of the repairs and is always available to answer questions. Thank you, Cindy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your positive review means a lot to us! We're delighted that you had a great experience at our dealership. Our team is dedicated to delivering outstanding service, and we're glad that you noticed. We appreciate your business and hope to serve you again in the future.
last week i went to go get an oil change, Frank was helpful took about an hour to finish the entire thing all and all.
last week i went to go get an oil change, Frank was helpful took about an hour to finish the entire thing all and all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It gives us a great sense of pride to know we were able to help you! Thank you for choosing Brandfon Honda!
We purchased 3 cars from Brandfon Honda. Excellent service department and sales department. We purchased two Accords and a CRV. All 3 cars were serviced there. We have a 2025 CRV which we love and still have the 2020 Accord.
We purchased 3 cars from Brandfon Honda. Excellent service department and sales department. We purchased two Accords and a CRV. All 3 cars were serviced there. We have a 2025 CRV which we love and still have the 2020 Accord.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathy, we're delighted to hear that you had a positive experience with us! Our team works hard to provide exceptional service, and we're glad it made a difference for you. If you need anything else, don't hesitate to reach out. Thank you for choosing Brandfon Honda!
Matthew and Nemo from the service dept. are the best Professional car service people in New Haven county. If you ever have a problem with your Honda, bring it to them and they?ll fix it promptly and properly.
Matthew and Nemo from the service dept. are the best Professional car service people in New Haven county. If you ever have a problem with your Honda, bring it to them and they?ll fix it promptly and properly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you so much for your kind words! We're thrilled to know you had a great experience at our dealership. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Carla is wonderful to work with. She is very thorough and explains everything to me in detail. She a pleasure to work with as the dealership is
Carla is wonderful to work with. She is very thorough and explains everything to me in detail. She a pleasure to work with as the dealership is
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're ecstatic to read your positive feedback! Making our customers happy is what drives us, and it's great to know we succeeded with you. Thank you for choosing Brandfon Honda!
Very disappointed with the service. I asked for an oil change and tire rotation and was charged 130.00. Thankfully I had a coupon which I was told “ next time I need it when you check in… then I proceeded to ask if they will rotate my tires bc in the past they said they did and didn’t. I was assured they did. When I spoke to mechanic who worked on my car he said “ he couldn’t rotate them but forgot to mark it on sheet” he stated that they didn’t need rotating . I was charged and assured it was done. I’m tired of this dealership and the lies and the constant upcharge . Never will I go there again. This isn’t the first time this has happened.
Very disappointed with the service. I asked for an oil change and tire rotation and was charged 130.00. Thankfully I had a coupon which I was told “ next time I need it when you check in… then I proceeded to ask if they will rotate my tires bc in the past they said they did and didn’t. I was assured they did. When I spoke to mechanic who worked on my car he said “ he couldn’t rotate them but forgot to mark it on sheet” he stated that they didn’t need rotating . I was charged and assured it was done. I’m tired of this dealership and the lies and the constant upcharge . Never will I go there again. This isn’t the first time this has happened.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about your experience and understand your frustration. Clear communication and honest service are extremely important to us, and we apologize for the confusion regarding the tire rotation and charges. We appreciate you bringing this to our attention and would like the opportunity to speak with you directly to address your concerns. -Corey Brandfon, (203)481-1616, cbrandfon@brandfon.com
I have always had an excellent experience with the service department at Brandfon Honda, having dealt with Service Advisor Frank Cerbone and others. Last week, my older Honda pilot required considerable service, and from the Service Manager, Erminio Curcio, to the Service Advisor, Matthew Allgood, I was treated with utmost care. Can?t say enough good things about Brandfon Honda!
I have always had an excellent experience with the service department at Brandfon Honda, having dealt with Service Advisor Frank Cerbone and others. Last week, my older Honda pilot required considerable service, and from the Service Manager, Erminio Curcio, to the Service Advisor, Matthew Allgood, I was treated with utmost care. Can?t say enough good things about Brandfon Honda!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, hearing about your positive experience brings a smile to our faces! We take pride in providing top-notch service to all our customers, and your feedback reinforces our commitment. We look forward to assisting you in the future!
I always use Mitch Burban as my salesman he is very knowledgeable and helpful in the process. I also like the service department everybody I have encountered there is very helpful
I always use Mitch Burban as my salesman he is very knowledgeable and helpful in the process. I also like the service department everybody I have encountered there is very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Your feedback brightened our day! It's fantastic to know that you had a great experience at our dealership. Our team values your business, and we appreciate your kind words. Let us know if there's anything else we can do for you!
Branfon Honda has provided excellent service for my vehicles over many years. The service is done correctly and completed promptly.
Branfon Honda has provided excellent service for my vehicles over many years. The service is done correctly and completed promptly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It gives us a great sense of pride to know we were able to help you! Thank you for choosing Brandfon Honda!