Brandfon Honda

(4.5) 1231 reviews

Dealer on Cars.com since November 2014

Currently in stock!

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Today's Hours

Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 5:30 PM
Sat 7:30 AM - 4:00 PM
Sun Closed

Reviews

4.5
1231 lifetime reviews. Includes reviews of Brandfon Honda from DealerRater.com
  • Great Buying Process
    May 17, 2016

    Last month I traded in my 2006 Honda Pilot for a 2016 Honda Civic. I was extremely pleased with the buying process from start to finish. Rick Hupalo w...as the Associate that helped me. He was extremely pleasant, courteous and really listened to what I want and didn't want. I could not be any happier with my Civic! A big thanks to Rick and the entire staff at Brandfon Honda in Branford!!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your kind words mean lot to us, Marianne. We appreciate your feedback and are happy to hear that Rick was able to meet your needs. At Brandfon Honda, ...we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Jeremy A. Abramson, GM jabramson@brandfonhonda.com


  • Excellent Service - Ridgeline
    January 14, 2018

    The combined team of Grandell, Raffaella and Billy had delivered exceptional customer service in various phases of the sale. From initial corresponden...ce, the team showed their dedication and commitment. Wrinkles in the process were addressed promptly and above my expectations.

    Customer Service
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    Does recommend this dealer

  • CUSTOMER SERVICE
    January 11, 2018

    A fan of this dealer ship back in 2009 purchased New 2009 Honda Accord a beautiful car still running strong with no issues. Decided to go back and pu...rchased a used 2010 Honda Accord, and needed help with removing my auto care which I added to my vehicle. I was able to reach out to Corey Brandfon who assured me that it would be taken care of; Thank you so much for all your help Corey its always great to receive good customer service that means a lot to me and relief that I could focus on paying off my car within the time frame that I have planned for myself. Happy Customer and the owner of 2 Honda Accords from Brandfon Honda! Alfred Garcia

    Customer Service
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    Does recommend this dealer
    Brandfon Honda

    We apologize if you feel have not received the top customer service that you deserve. I would like to speak with you directly and hear more about your... concerns. Please at your earliest convenience reach out to me directly at cbrandfon@brandfon.com- Corey Brandfon


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Service & Repair

Service Reviews

4.5

514 lifetime reviews of the Service Department.
Includes reviews of Brandfon Honda from DealerRater.com

  • Post Sales is Abysmal
    November 27, 2017

    Brandfon Honda's sales service was good. I leased two vehicles from this dealership. BUT post sales support is terrible. Owners and business leaders ...lease vehicles in substandard condition (electronics don't work) and then state they can't help and it's Honda's problem. No, this is your problem you sold the car. I should not have to explain to you how customers should be treated. Or how trusting relationships are built. I WILL NEVER BUY FROM BRANDFON AGAIN.

    Customer Service
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    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    Brandfon Honda

    Canned responses, absolutely terrible. Corey, you and I both know we have spoken already. It took you and your business nearly 3 months to say you wer...e going to fix the issue, and we're still waiting for the replacement. My complaint is more with your treatment of your neighbors (also your customers). 0/10 garbage.


  • Bad service and lies
    September 29, 2017

    My experience here today was some of the worst I have ever had. They lied about my car. The service manager gave me attitude and more lies. They don't... stand behind their service, their product or their reputation. The price they quoted me was unbelievably high. Go anywhere but here to get your car serviced.

    Customer Service
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    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    Brandfon Honda

    Brian I am disappointed to hear that you had a less than excellent experience at our dealership and would like to speak with you about this situation.... Please contact me at 203-481-1616 ext. 159 or cbrandfon@brandfon.com. Thank you for considering our dealership in the car buying process and I look forward to hearing from you soon. Corey Brandfon, Brandfon Honda


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Service Pricing

    Multi-Point Inspection

    Complimentary

    Wheel Alignment (4WD)

    $79.95

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2014

Brandfon Honda Dealer serving Wallingford, New Haven, New Britain and Milford
Brandfon Honda has some of the best deals on new and used Honda cars in Shelton, Westbrook, New Haven and Branford, CT. However, we are much more than a car dealer. We are committed to not only supporting our local New Haven community, but doing what we can for our children's future. We have displayed this commitment by upgrading the lights on our car lot with more energy-efficient fixtures and bulbs. This upgrade not only employed people in New Haven's green industries, but also resulted in 92,124 fewer kilowatts per year (enough to power 11 homes)

"Easy to Remember...Hard to BEAT!"
Brandfon Honda
515 W Main St Branford, CT 06405
New (203) 871-3649
Used (203) 871-3645
Service (203) 871-3647
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