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George Harte INFINITI

(288 reviews)
2017 state dealer award
View 2 awards
2017 state dealer award
2017 consumer dealer award

Reviews

(288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of George Harte INFINITI from DealerRater.

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New Infiniti Q50

When I called the dealership, I asked to speak to an experienced Salesman. The person on the phone promptly put me in touch with Matt Frattaroli. Matt was professional, courteous and very knowledgable about the Q50's and all the different option packages. He was a pleasure to do business with and I wouldn't hesitate to recommend him to a friend. When I'm ready for my next new Infiniti, I will be sure to look up Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our 1st. Infiniti's.

My husband and I had a great experience with our purchase at Harte Infiniti in West Haven Ct. From the moment we walked in Joe Finelli was great. He was personable and knowledgeable. He made us feel welcome and comfortable. He answered all our questions, knew the product very well and allowed us to compare. Everyone at the dealership went above and beyond to ensure we were satisfied from the start. For providing a great customer experience we bought two cars Thank you Joe, John and George!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Service

Ed my sales was awesome he went above and beyond so I bought two vehicles from him and I'm going to send him a referral pleasure doing business.you are lucky to have him A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car salesman perfection by Howard

I was in the market for a Audi for a daily driver. I saw a vehicle online and proceeded to the dealership. I met Howard at the front door and by first glance I could tell he was my salesmen. He provided me with upmost professionalism and personalize only exhibited by a truly good person! The sales staff in conjunction with the process of finance was perfect and tailored to my personality and goals. Thank you for the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Joe was great and made sure I had a great buying experience. Also, dealership was welcoming. They worked with means explained all the options for the product and financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best experience you could ever imagine!

One of the best places to get a car! Trade in was on point, service was spectacular and I fully enjoyed everyone there! Joe Finelli was impressive with his knowledge on the cars he showed us. I truly felt he was on the customer's side and not just another "sales" guy. Joe was professional, sensitive to my needs, and never made me feel like there wasn't something that couldn't be worked out. Because of him, and the team I dealt with, I will forever be an Infiniti driver and encourage each and every one of my friends to come here and get the same service I did! Can't wait to just come back and say hello!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lease

George harte Infiniti is a great place to lease a New Infiniti. They have so many options. I went in a few times before making my final choice. I dealt with Joe Finelli. He is really great and so pacient, as I had a bunch of questions. This was my first lease and I couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good detail

Purchased a QX50 recently. Great team of professionals. My sales person, Joe Finelli, is tremendously knowledgable about infiniti and provided excellent customer service. On pick-up, the financing paperwork process was straightforward and importantly the time spent by Joe reviewing in detail all of the features of my new car was extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Used QX56

They had the pre owned car I was looking for excellent condition & low mileage sales person Joe Finelli was very knowledgeable , helpful , friendly , very personable. I definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant experience

This had to be one of the most pleasant experiences I have ever had purchasing a car. How Finelli was one of the most knowledgeable sales people I have ever dealt with. Car was delivered as promised. Joe spent time showing my wife all the bells and whistles. Would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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