Reviews
New Infiniti Q50
When I called the dealership, I asked to speak to an experienced Salesman. The person on the phone promptly put me in touch with Matt Frattaroli. Matt was professional, courteous and very knowledgable about the Q50's and all the different option packages. He was a pleasure to do business with and I wouldn't hesitate to recommend him to a friend. When I'm ready for my next new Infiniti, I will be sure to look up Matt!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Our 1st. Infiniti's.
My husband and I had a great experience with our purchase at Harte Infiniti in West Haven Ct. From the moment we walked in Joe Finelli was great. He was personable and knowledgeable. He made us feel welcome and comfortable. He answered all our questions, knew the product very well and allowed us to compare. Everyone at the dealership went above and beyond to ensure we were satisfied from the start. For providing a great customer experience we bought two cars Thank you Joe, John and George!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Ed my sales was awesome he went above and beyond so I bought two vehicles from him and I'm going to send him a referral pleasure doing business.you are lucky to have him A+++
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car salesman perfection by Howard
I was in the market for a Audi for a daily driver. I saw a vehicle online and proceeded to the dealership. I met Howard at the front door and by first glance I could tell he was my salesmen. He provided me with upmost professionalism and personalize only exhibited by a truly good person! The sales staff in conjunction with the process of finance was perfect and tailored to my personality and goals. Thank you for the experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Joe was great and made sure I had a great buying experience. Also, dealership was welcoming. They worked with means explained all the options for the product and financing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience you could ever imagine!
One of the best places to get a car! Trade in was on point, service was spectacular and I fully enjoyed everyone there! Joe Finelli was impressive with his knowledge on the cars he showed us. I truly felt he was on the customer's side and not just another "sales" guy. Joe was professional, sensitive to my needs, and never made me feel like there wasn't something that couldn't be worked out. Because of him, and the team I dealt with, I will forever be an Infiniti driver and encourage each and every one of my friends to come here and get the same service I did! Can't wait to just come back and say hello!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lease
George harte Infiniti is a great place to lease a New Infiniti. They have so many options. I went in a few times before making my final choice. I dealt with Joe Finelli. He is really great and so pacient, as I had a bunch of questions. This was my first lease and I couldn't be happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good detail
Purchased a QX50 recently. Great team of professionals. My sales person, Joe Finelli, is tremendously knowledgable about infiniti and provided excellent customer service. On pick-up, the financing paperwork process was straightforward and importantly the time spent by Joe reviewing in detail all of the features of my new car was extremely helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Used QX56
They had the pre owned car I was looking for excellent condition & low mileage sales person Joe Finelli was very knowledgeable , helpful , friendly , very personable. I definitely recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant experience
This had to be one of the most pleasant experiences I have ever had purchasing a car. How Finelli was one of the most knowledgeable sales people I have ever dealt with. Car was delivered as promised. Joe spent time showing my wife all the bells and whistles. Would highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
