Loehmann-Blasius Chevrolet

Steven Morley is a wonderful salesman! He was extremely helpful in finding us the vehicle we wanted, and made this transaction the easiest one we have had in our 12 years of leasing vehicles! We are thoroughly pleased with Loehmann-Blasius Chevrolet.

My family has bought their last 5 cars here ..never a problem they make the whole process very easy..never do you feel pressure.

I made contact with Dan Haas online. He had the vehicle in stock and sent me the info via email. Met him for a test drive, agreed on a price, and out the door I went the owner of a 2017 Volt. Dan was great.

They said my service would take an hour and it did. They were courteous and friendly and kept their word. I couldn't be more pleased.

I own a 07 GMC sierra 2500hd. Had a problem with climate controls. Have taken it to a GMC dealer in Watertown, Ct, wont say the name. They had my truck for two weeks, did not fix it and wanted to charge $575 . Loehmann-Blasius Chevrolet had my truck for thee days, diagnosed and fixed the problem for much less. I am happy to drive my truck an enjoy it. Will highly recommend the service at Loehmann Blasius To any one. Thank you Mike Strenk

As usual, great customer service with a very strong representation of the dealership presented by Dave Hughes, Service Advisor. I have always been very satisfied with the Blasius experience whether it be in service or sales, including a recent pre-owned vehicle purchase from Fran "Woody" Woodruff. I am a long time customer and plan on continuing as such. Job well done! Best, Bobby Pronovost.

I recently bought a 2013 Lexus ES300h from Blasius Chevrolet & Cadillac. The dealership had taken the car in on a trade. I live in Western NY, six hours away from the dealership. I agreed to purchase the vehicle over the phone and took a one-way flight out to Connecticut to close the deal and drive the car back home. The sales lady told me numerous times on the phone that the car was put through both their mechanical and doll-up shops and that it was in immaculate condition. Upon arrival, the sales lady did a walk around the car with me. Once again she raved about the pristine condition of the car. I did not notice any major issues with the exterior of the car and the sales lady did not point out any known flaws as well. I went inside and signed the necessary paperwork with the Business Manager, Gary. Gary was both direct and harsh. He rushed me through things. Each time I asked a question, I felt belittled. At one point during our time together, Gary told me that if I had any problems with the car that I would be better served to use the remainder of the manufacturer?s warranty than to use the dealership to honor their 60 day state mandated warranty. With the paper work completed, I was turned back over to the sales lady and she and I walked back out to the car. The sales lady reached into the car to remove the paper floor mats in the front of the car as a courtesy. When she pulled the driver?s side paper floor mat out it became apparent that the custom front driver?s side Lexus floor mat was missing from the vehicle. When I asked where it was and what could be done, I was told I could do a search on Ebay. I drove home that evening non-stop to my driveway in Rochester, NY. The next morning I went out to my driveway and noticed that the lower level of the passenger side rear quarter panel had a dig in the body about two inches in length near where the upper and lower panels meet. At the dealership, the car had been parked where there was heavy parking lot traffic. In between the time I signed the purchase documents and the time I went back out to the car, someone or something had passed by the car and left a two inch scape on the rear fender. I notified the dealership that same morning to see what could be done rectify this issue. I sent photos and a summary of the timing of events. After two plus weeks of phone calls, voice mails and messages left with the receptionist, no return calls. Meanwhile, I received no less than four automated emails from various parties from the dealership; including one of the owners, named Fritz, stating that if I was at all dissatisfied with any part of my experience with the dealership to call him personally. Finally, I got a return call from a John Kelly 16 days after the sale. Mr. Kelly told me that they would not do anything for me to correct this issue. When I asked if it would be possible to touch base with their doll up guys to see if the missing floor mat had been misplaced at the shop, he said he would get back to me with an update on both subjects. It has already been several days since my last communication with him and I have not heard back nor do I expect to hear back given the tone John expressed during my discussion with him. I am now faced with a $690.00 for a body repair bill and a $150.00 for the custom floor mats. This is for a car that I paid $23,000.00 for. Other out of state dealers have treated me far better in the past and I would highly recommend shopping around before purchasing a car from Blasius Chevrolet & Cadillac.

I recently bought a 2013 Lexus ES300h from Blasius Chevrolet & Cadillac. The dealership had taken the car in on a trade. I live in Western NY, six hours away from the dealership. I agreed to purchase the vehicle over the phone and took a one-way flight out to Connecticut to close the deal and drive the car back home. I had expressed my desire early on to be assured that the car was ready and in good condition so that I would be faced with the possibility of paying out travel costs and then not being able to leave with the car. The sales lady told me numerous times on the phone that the car was put through both their mechanical and doll-up shops and that it was in immaculate condition. I agreed to pay the dealer’s price for the vehicle, and they agreed to waive the “out of state” registration fee setup of $395.00. While the price of the car was competitive, the vehicle lacked a few key features found on most other Lexus ES300h models on the market. With that being said, the purchase price of the vehicle represented fair market value but I would not characterize the offered price as an exceptional deal. Upon arrival, the sales lady did a walk around the car with me. Once again she raved about the pristine condition of the car. I did not notice any major issues with the exterior of the car and the sales lady did not point out any known flaws as well. There was a conscious effort on her part to get me on the road as quickly as possible given the long drive I had ahead of me. I went inside and signed the necessary paperwork with the Business Manager, Gary. Gary was both direct and harsh with his approach to finish the necessary paperwork; making no attempt to smile during the process. I was not comfortable at all with Gary’s mannerisms and he rushed me through things. Each time I asked a question, I felt belittled and was made to feel stupid for asking the question. At one point during our time together, Gary told me that if I had any problems with the car that I would be better served to use the remainder of the manufacturer’s warranty than to use the dealership to honor their 60 day state mandated warranty. He went on to state that Connecticut’s laws were nothing like the NY State lemon laws and that if I reported any problems they would have to be repetitive or major failures for them to honor the required warranty. With the paper work completed, I was turned back over to the sales lady and she and I walked back out to the car. The sales lady reached into the car to remove the paper floor mats in the front of the car as a courtesy. When she pulled the driver’s side paper floor mat out it became apparent that the custom front driver’s side Lexus floor mat was missing from the vehicle. When I asked where it was and what could be done, I was told I could do a search on Ebay to look for a deal. At this point, I was lost for words and elected not to argue about it, much to my chagrin. I drove home that evening non-stop to my driveway in Rochester, NY. The next morning I went out to my driveway and noticed that the lower level of the passenger side rear quarter panel had a dig in the body about two inches in length near where the upper and lower panels meet. At the dealership, the car had been parked at the end of a row where there was heavy parking lot traffic. In between the time I signed the purchase documents and the time I went back out to the car, someone or something had passed by the car and left an indelible mark on the rear fender. This was most likely a red cart or dolly of some sort based on the nature of the damage. An independent assessment from Spencer Collision in Rochester NY confirmed that the damage was consistent with my prior statement. I notified the dealership that same morning to see what could be done rectify this issue. I sent photos and a summary of the timing of events. After two plus weeks of phone calls, voice mails and messages left with the receptionist I did not receive a return call. Meanwhile, I received no less than four automated emails from various parties from the dealership; including one of the owners, named Fritz, stating that if I was at all dissatisfied with any part of my experience with the dealership to call him personally. I wanted to voice my displeasure with the treatment I had received and with the condition of the vehicle. I called Fritz numerous times to no avail. Finally, I got a return call from a John Kelly 16 days after the sale. He informed me that he was representing Fritz. Mr. Kelly told me that they would not do anything for me to correct this issue and that he thought I had already been informed of the fact. I let him know that I hadn’t heard anything from anyone up to that point in time. I was given no explanation, no apology, not even a discussion pertaining to why the dealership refused to assist with the issue. When I asked if it would be possible to touch base with their doll up guys to see if the missing floor mat had been misplaced at the shop, he said he would get back to me with an update on both subjects. It has already been several days since my last communication with him and I have not heard back nor do I expect to hear back given the tone John expressed during my discussion with him. I feel that the dealership, at a minimum, knew that the floor mat was missing and tried to cover it up by using the paper floor mats. The way that the dealership handled the situation was both inappropriate and unprofessional. Now I am faced with a $690.00 for a body shop repair bill and another $150.00 for the custom floor mats since they can only be purchased in sets of four. This is for a car that I paid $23,000.00 for. Other out of state dealers have treated me far better in the past and I would highly recommend shopping around before purchasing a car from Blasius Chevrolet & Cadillac. Based on my assessment of this purchasing experience, the dealer only cares about the sale, especially when you are from out of state. The sales lady did text me back yesterday and told me that management said that I got a good deal on the car and that I should be grateful. When I sent a return text back to get an understanding of when management would be getting back to me, I did not receive a response. The lack of communication with the dealership is the most frustrating part of the whole deal. I leave it up to the reader of this posting to make your own assessment based on the information that I have provided. Thank you for reading and I wish you good luck with your car buying experience.

Be aware of their “extra” care plan oil change for life and tires for life. Man what a scam artistes, paid like 500 dollars only to find out if I had to replace a tire somewhere else because of an emergency they will not reimburse me because the job was not done on their dealership. Im Already $250.00 out of pocket and with those 500 dollars would it replace all 4 tires already. The worst part is the management team not caring and not even getting back to me about my inquiries.

Easy check in - work done completely - ready on time. Seems simple enough but, a lot of dealers and garages just can't seem to get it. Blasius does! Love this place!!