Reviews
Mary was very easy to work with. She was very helpful and...
Mary was very easy to work with. She was very helpful and insightful to my needs. I felt very comfortable with her helping get a my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have read your review and I would like to thank you for your kind words. We are very happy to know you enjoyed working with Mary. She is an excellent staff member and personifies everything O'Hare Honda stands for. We strive for excellence and 100 percent customer satisfaction. We are very pleased to know we could achieve these goals with you. Thank you so much for this five-star rating. Regards, Steve Foresta - General Manager sforesta@oharehonda.com
My recent experience at O'Hare Honda was terrific! ...
My recent experience at O'Hare Honda was terrific! Friendly, professional customer service, along with fantastic prices made it my first car-buying experience a very positive one. I am extremely grateful to the two gentlemen that helped me: Shahbaz (sales) and Marc (business manager). I would HIGHLY recommend O'Hare Honda to anyone I know. Thank you again for such a great experience. I love my new Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very pleased to know we were able to make your first car buying experience an enjoyable one. Our goal, at O'Hare Honda, is to provide our customers with 100 percent customer satisfaction. We are pleased to know you also enjoyed the service provided by Shahbaz and Marc. They will be happy to hear about your visit. Thank you so much for this great review and recommendation. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com
The salesman was very friendly and personable. We were...
The salesman was very friendly and personable. We were given a reasonable quote on the new car and a good value for our trade in. Because of this we came to a price agreement quickly. My one complaint is that the process took a bit longer than I thought it should have, which is why the overall experience, customer service, and quality of work is a 4 and not a 5.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I would like to thank you for this positive review. We are happy to know you enjoyed your visit to our dealership. At O'Hare Honda, our customers are priority No. 1. We want to make sure they enjoy a comfortable and memorable experience. We are happy to know you enjoyed the friendly and helpful service we routinely provide. We would like to apologize to you for the process taking longer than expected. We will make sure your next visit is much quicker. Thank you so much for sharing your experience. We truly appreciate your business. Regards, Steve Foresta - General Manager sforesta@oharehonda.com
Have been doing business with O'Hare Honda for a few...
Have been doing business with O'Hare Honda for a few years and cannot picture going anywhere else. I am treated, at all times, with utmost respect and care. EVERYONE goes out of their way to make certain all my needs have been professionally satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We would first like to thank you for your loyalty. For years, you have worked with us and we truly appreciate your business. We are pleased to learn you enjoyed working with our staff. We are thrilled to know we could provide you an outstanding car buying experience. Thank you so much for your kind words. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com
Shabaz, the employee we worked with, was efficient, kind,...
Shabaz, the employee we worked with, was efficient, kind, and honest. He thoroughly answered all questions and made sure that I understood everything about my purchase. Sam was also very helpful in informing us of all the technical aspects of the purchase. He was very knowledgeable of the details of the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would like to thank you for this great review. We are pleased to learn you enjoyed working with Shahbaz and Sam. We are very happy to learn they were able to make sure you were completely satisfied with your experience. We truly appreciate your kind words and look forward to our next opportunity to help you. Sam and Shahbaz will be very happy to hear about your review. Once again, thank you for this five-star rating. Regards, Steve Foresta - General Manager sforesta@oharehonda.com
Working with Mary Rycerz was a complete pleasure. I felt...
Working with Mary Rycerz was a complete pleasure. I felt she was very helpful and there for me with my questions. I would definitly recommend her and O'Hare Honda to everyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eileen, I would like to thank you for this positive review. We are very happy to learn you enjoyed the service provided by Mary. Our staff takes great pride in its ability to provide 100 percent customer satisfaction. This is our No 1 goal and we are pleased to learn we have reached it with you. Mary will be happy to hear about your review. Once again, thank you for this positive review. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com
I purchased my 09 Accord from O'Hare Honda. I have had...
I purchased my 09 Accord from O'Hare Honda. I have had nothing but wonderful experiences every time I arrive for my scheduled oil changes on my car. Ryan Durso is my service consultant and such a GREAT asset to this dealership. He's not only an experienced service professional but also friendly and personable; that, to me, makes a HUGE difference. It is such a comfort to always be greeted with a smile and to also know that my car will be serviced with great care. I have written a few notes to Kevin Mize, the owner of O'Hare Honda, praising him for employing such a great service staff to work with. This is just another way to let all who read this know that I would highly recommend Ryan Durso and O'Hare Honda to any of my friends or family. SUMMARY: Customer Service: Great Quality of Work: Superb Friendliness & Price: Well exceeds my expectations
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf of everyone at O'Hare Honda, I would like to thank you for sharing your experience with us. We enjoy receiving feedback from our customers. We are very happy to learn you enjoy your visits to our dealership. At O'Hare Honda, our staff takes great pride in its ability to provide 100 percent customer satisfaction. We work hard to make sure our customers receive the very best in customer service. We are very happy to have helped you. Ryan will be excited to hear about your review. Once again, thank you for this great review. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com
Coming from the evil empire near Woodfield Mall I was...
Coming from the evil empire near Woodfield Mall I was looking for a Honda dealership that tuned in to my needs rather than that of the dealership. The first encounter at O' Hare Honda was to service the Odyssey that was purchased in Schaumburg.The first person to meet me was Mark Ashkan and without knowing anything of my prevous Honda disappointment he attentively took care of what was needed and assured me service would be complete . A check list was presented to me descibing favorable status for most areas, followed by future areas to manage which displayed foresight and integrity.Since that first meeting he has always served my needs and I have never noticed the needs of the dealership affecting the service I recieved at O' Hare Honda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would like to thank you very much for this great review. We are pleased to learn you have enjoyed the service we provide at O'Hare Honda. Our staff works hard to achieve 100 percent customer satisfaction. This is our No. 1 goal. We believe in doing everything in our power to make sure our customers are satisfied. You are correct. We keep our customer's best interests in mind and love to make sure they have an amazing experience. We are happy to learn we have achieved this goal with you. Mark will be happy to hear about your review. Once again, thank you for your kind words. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com
From my first encounter with Mark I was most impressed...
From my first encounter with Mark I was most impressed with his listening skills.His attention to my needs were excellent and his appreciation of my time were as well,knowing my responsibilities as a Mom dominated the day and the service would not be any longer than scheduled.The thouroughness of his evaluation of other areas allowed for future service to be scheduled with proactively ,which again was a reflection of his respect for my time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf of everyone at O'Hare Honda, I would like to thank you for this positive review. We are very pleased to learn you enjoyed the service provided by Mark. He will be very happy to hear about your visit. At O'Hare Honda, we strive for excellence and pride ourselves on going above and beyond for our customers. We want to be extremely helpful, informative, attentive and professional. We care about our customers and work hard to make sure they are completely satisfied with their experience. We are very happy to learn you were pleased with your experience. Once again, thank you for your kind words. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com
Mark in the service department has always given me...
Mark in the service department has always given me excellent service and paid close attention to detail. I could easily go to 4 or 5 other Honda dealerships between my home in Naperville and O'Hare Honda in Des Plains, but I take my cars to them because of Mark and the service he provides.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would like to thank you for this positive review. As you have stated, you could have gone to a number of different dealerships. We are humbled that you have chosen us and we will continue to work hard to earn your trust. At O'Hare Honda, we focus solely on providing 100 percent customer satisfaction. We love going above and beyond for our customers and providing a memorable experience. Our staff works hard and we are excited to learn you have noticed. Mark will be happy to hear about your review. Once again, thank you for your wonderful review. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com