Reviews
Every step of the process was outstanding. Great...
Every step of the process was outstanding. Great service, nice people, got to the point, fast. email of what sent to them I have to thank all of you guys for the outstanding service and attention I received over the last few days. My phone call this morning was a wonderful surprise - put a smile on my face. As you know, I was very concerned with my challenging finance situation....still can't believe you guys pulled that off! Buying a car can be a wonderful experience.....you guys proved that! Can't wait to come back for my first oil change! Please forward my appreciation to the other guys that helped me out. In today's automotive marketplace, there are many fine automobiles to choose from and many excellent dealerships eager for your business. So I am especially pleased that you chose to purchase a Honda Accord from O'Hare Auto Group. You are joining a family of thousands of satisfied customers. I hope that your purchase experience was pleasant and that you are satisfied with your Honda. Our team of automotive professionals stands ready to ensure that your ownership experience remains a source of driving joy - and that your vehicle remains in top form. If there is anything I can do to ensure that your ownership experience continues to be excellent, please do not hesitate to contact me at ARoman@ohareautogroup.com. Congratulations, and thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan was great every time I brought my Honda Civic for an...
Ryan was great every time I brought my Honda Civic for an oil change. He stated that I should consider turning my car in there and that he could introduce me to a couple of sales people that would help me get the car that I wanted. He also talked to me and shared info about the great things the CRV has to offer. He is always very nice and attentive every time I came in. He introduced me to Mary R and from that point on Mary was absolutely WONDERFUL! She was patient with me and helped me lease the car that I REALLY wanted! She spent time with me figuring out if I had enough credit to lease the car on my own and to get the CRV @ a price that I could afford on a monthly basis. While my car searching journey started in November 2010 it ended in April 2011 with the lease of a CRV. She was patient during that time but checked in with me via phone calls and emails offering her assistance when I wass ready to come in and meet again. She was not PUSHY throughout this experience and for that I was not only impressed, but relieved. I felt comfortable that I could take my time making this big decision in leasing a car that was right for me. SHe helped me find the perfect "fit" for me and I am extremely happy with my CRV. She walked me through the whole process and reassured me during each step that the CRV was a great SUV that I would be happy with! SHe was right!!!! I LOVE my CRV!!!!!! Ohare Honda experience was great from the begining to the end and like I said earlier it started in the customer service department with an oil change. I always leased from McGrath and I knew from talking with Ryan and Mary that I needed to go to O'Hare for this upcoming lease! Thank You both for all your patience and help with guiding me through the leasing process! I will recommend O'Hare Honda to family and friends and will continue to bring CRV for my oil changes and maintainence. Its always a pleasure to see the smiling faces @ O'Hare Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of O'Hare Honda, I would like to thank you for this wonderful review. We appreciate your visiting our dealership and sharing your experience. Hearing from our customers, who share their positive experiences with us, excites everyone at our dealership. Our goal is to provide excellent customer service and create lasting relationships with our customers. We want to be helpful and informative. Acquiring a new vehicle is an exciting experience. We want to make that experience, not only exciting, but memorable. O'Hare Honda has our customer's best interests in mind. We want to go above and beyond, in every department, to make sure our customers are completely taken care of. We are pleased to learn you had an incredible experience at our dealership. Ryan and Mary will be very happy to hear about your visit. Once again, thank you for your positive review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com
He was very knowledgable and helpful. It felt as if I...
He was very knowledgable and helpful. It felt as if I was talking to someone I've known for years, He made me feel comfortable in my decision making. Also, everyone was very friendly and was always willing to lend a hand. Overall, it was a very pleasent experience that I will recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review. We here at O'Hare Honda believe in providing high-quality service. We focus on attention to detail, making sure our customers are totally satisfied and creating an enjoyable atmosphere. We take pride in our hard work and ability to be helpful and informative. We want to create great, lasting relationships with our customers. This is very important to us. We want to let our customers know they are valued. Our goal, every day, is to make sure our customers have an incredible and memorable experience. We are pleased to hear our goal was accomplished. Your taking the time to visit our store and share your experience is appreciated. Again, thank you very much for your wonderful review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com
I came in late looking to purchase a new vehicle. Job...
I came in late looking to purchase a new vehicle. Job Alex worked with me to answer all my questions about the Honda Element and other vehicles. He explained the difference between all wheel drive and two wheel drive with traction control. The whole team stayed late so that I could drive away in my new car. Everyone was very profesional and super freindly. I would definetly recommend O'Hare Honda to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review. We here at O'Hare Honda want to stand out from other dealerships. We do this by striving for excellence, being informative and building a quality relationship with our customers. We want to go above and beyond and let our customers know they are valued. Our goal is to make sure our customers are completely satisfied. We are pleased to hear our goal was accomplished. Job will be very happy to hear about your visit. We appreciate your taking the time to visit our store and share your experience. Again, thank you very much for your wonderful review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com
The service Dept is the only excellent service department...
The service Dept is the only excellent service department there is. No one does a better job and get the job done when promised. i came in for an oil change and David was helping me out and i was in and out in about 25 min maybe even sooner. i also checked out prices on other services and they seem reasonable for the quality of work they do. i will be coming to this dealership more and more often and will tell everyone to come to this dealership for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review. We appreciate your taking the time to share your experience. We here at O'Hare Honda strive to achieve excellence in every department of our dealership. We focus on making sure we provide high-quality work and outstanding customer service. We take pride in our work and like to establish lasting relationships with our customers. We want to not only provide the best service, but also the best prices. Our goal is to make sure our customers are completely satisfied. We are pleased to hear our goal was accomplished. Again, thank you very much for your positive review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com
Thank you very much! I am very happy with my purchase...
Thank you very much! I am very happy with my purchase and am grateful for all the help! Kevin Mize runs an excellent dealership, and I am glad I chose to come to OHare for my new car purchase. I love my new 2011 CR-V. Thank you all again, great doing business with you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review and congratulations on your Honda CR-V! We truly appreciate your kind words. We here at O'Hare Honda want to stand out from other dealerships. We do this by providing excellent vehicles and focusing on making sure our customers are well-informed and completely satisfied. We want to let our customers know we truly appreciate them. Our dealership strives to make sure our customers have a memorable experience. We are pleased to know our goal was accomplished. Once again, thank you so much for your positive review. We are looking forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com
My experience at O'Hare Honda has been the best I have...
My experience at O'Hare Honda has been the best I have ever in my 59 years on this earth as far as purchasing a new car. From the manager, to the salesman, to the loan officer they could not have made the experience any easier and enjoyable. I have told several friends interested in puchasing a new vehicle about my experience and have recommended that they stop by O'Hare Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review. We really appreciate the time you have taken to share your experience at our dealership. We here at O'Hare Honda take pride in providing our customers with high-quality service and a comfortable experience. We believe in being informative, helpful, friendly and committed to customer satisfaction. We strive to make sure our customers have an incredible experience. We are pleased to hear we accomplished our goal. Once again, thank you for your review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com
This purchase, a Honda CR-V, was the 6th purchase for our...
This purchase, a Honda CR-V, was the 6th purchase for our family from O'hare over the past several years, 1 for my wife, 3 for myself, and 2 for our daughter. They are a very local dealer for us, which makes them the first choice for convenience, but over the years, they have kept us as customers because of their service, fairness around pricing, and willingness to go the extra mile to make sure we're pleased with every aspect of the relationship. In this most recent purchase, we challenged O'hare to find a very popular color and equipment combination on a CR-V at a time when the catastrophe in Japan is limiting parts availability at the factories in the U.S. Our expectation was set at several weeks for delivery, but instead, they were able to locate a car to our surprise in only 2 days. Once again, our expectations have been exceeded and we're already on the road with our new car. Great Customer Service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review and congratulations on your Honda CR-V! We here at O'Hare Honda enjoy providing high-quality service for our customers. Our employees take pride in their work and strive to leave a lasting impression. We want to be professional, helpful and willing to go above and beyond. We are committed to 100 percent customer satisfaction. We are pleased to hear we accomplished our goal. Thank you again for your positive review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com
This is my second new vehicle I have leased through...
This is my second new vehicle I have leased through O'Hare Honda and it will certainly not be the last. After bringing in my current car for service, I inquired about an offer I had seen displayed in the lobby. It seemed they were looking to buy back used models of the very car I was driving. Luis worked tirelessly with me to get me the best deal and stuck with me through a few bumps we encountered in trying to register my vehicle in another state. In the end, I walked out with a new vehicle, no repair fees, and a lower monthly payment than the one I had previously. Everyone from the porter who brought my car around to the sales manager was extremely friendly and helpful. I'll be sure to stop back when my lease is up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review. We truly appreciate your kind words. We here at O'Hare Honda want to stand out from other dealerships. We do this by providing excellent vehicles and focusing on making sure our customers are well-informed and completely satisfied. We want to let our customers know we truly appreciate them. We are pleased to know our goal was accomplished. Luis will be very happy to hear about your visit. Once again, thank you so much for your positive review. We are looking forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com
I was satisfied with the service of my dealer, Mr. Loma....
I was satisfied with the service of my dealer, Mr. Loma. He gave me a reasonable and a fair deal. He showed patience and gave enough of his time to answer all my concerns with regards to purchasing or leasing the car. The other staffs are helpful,too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review. We here at O'Hare Honda enjoy providing high-quality service for our customers. Our employees take pride in their work and strive to leave a lasting impression. We want to be patient,informative and helpful. We are pleased to hear we accomplished our goal. We're also pleased to know your experience was an enjoyable one. Ernie Loma will be very happy to hear about your visit. Thank you again for your positive review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com