Paul Miller Toyota of West Caldwell

I brought my new car in for its 5,000 mile tune-up. I also asked for the serviceman to double-check the tire pressure. Everything was done thoroughly but quickly, while I waited. And the wait time was less than what they had told me it would be!

My seventh Toyota at Paul Miller. Marvin in sales was friendly, knowledgeable and very efficient. Illia in finance also completed the purchase very efficiently. Great team, and I know the service for years to come will be second to none!

Great service, thorough, efficient and always friendly. They do quality work, they run on schedule and the staff are always in a good mood. This is the best Toyota dealership to have your car serviced at.

The fee structure was a bit extensive and ended up costing more than it seemed from the start. But I am very happy with my purchase, the truck and the people I was interacting with throughout the process. There are some bodywork flaws that I have noticed and need to follow up with or fixed while it was at the dealership. But overall it was a pleasurable experience and am content with the service!

Service was fine, on time. But waiting area can have TV to view or add magazines to read while wait. Hope they will do that to improve service to customers. Thanks.

the car I wanted just came in to dealership, so it took little extra time for the whole buying process. overall a great experience! will recommend to other family members looking to trade in for new!!!

Jaimie Berrios is my reason for coming to West Caldwell. I’m so happy he’s back with Toyota & despite him not being with Toyota for a few years, I have been a Toyota customer for 20 years! The employees @ Paul Miller are very professional & courteous. Alexa & Andy had utmost customer service qualities! Thank you very much!

Great Service, very friendly staff. Kept me informed and finished the job earlier than expected. Staff is knowledgeable. Facility is clean and comfortable. Definitely would recommend this dealerships to others.

Everyone was very helpful and professional. I received answers to all my questions prior my visit. The process of financing, car pick up and explanation of all the functions went very smoothly. I would highly recommend this dealership.

We were lucky to have Marvin Garcia support us through the car buying process. We had never owned a new car before, and found Marvin to be authentic, honest, and direct about our purchase. He was responsible with following up in a timely matter through email, texts, and phone calls. In the past, we've dealt with a lot of subterfuge, bait, and switch, and with Marvin, he did his best to be a customer advocate and avoid the typical smarmy behaviors for dealerships. Thank you Marvin!