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DCH Montclair Acura

(2,771 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Professional and Nice Service!

Love the service online scheduling for my busy lifestyle and the loaner cars - my second service appointment here and not the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this great review and 5 star rating! We really appreciate you choosing DCH Montclair Acura for your vehicle needs and hope you will reach out to us at any time if we can assist you in the future. Sincerely, Ruben Arcila

service department and staff are great!

My brother recommended I buy an Acura and I moved to East Orange and this dealership was highly recommended for Service which was important to me after my purchase - they are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write this review to let us know about your interaction with our dealership. I am so glad that you were pleased with the level of service that you received. Please contact us anytime if we can ever be of service to you in the future in any way. Sincerely, Ruben Arcila

Service Experience

Been a service customer for 14 years and have purchased my vehicles here too - the best!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for this review and 5 star rating. Your satisfaction means a lot to us, and it makes our day to know that you have been a loyal customer for 14 years now! We really appreciate your continued patronage and hope you will let us know in the future if we can be of assistance in any way. Sincerely, Ruben Arcila

Excellent Sales Team

Had the pleasure of working with this well knowledged, courteous and professional Sales Team lead by a great Salesman by the name of Harry Jones. Mr. Jones and his sales team went over and above their duties to make our experience and sale go extremely smooth. From the first introduction to the minute we drove away with our brand new Acura ILX, Mr, Jones was there. I highly recommend this dealership and Mr. Harry Jones to anyone looking for a Sale/Lease on a new Acura! 5 stars from me!!! Extremely happy!!! JoAnn J. Monroe Twp. August 2015

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Son loves car

We had a great buying experience with Barry as our salesperson. We were able to take home a car for our son the same day, without all the usual complications. Price was right and the car is excellent. We will recommend others to Montclair Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy buying experience

We worked with Keith and he made our car buying experience as quick and as easy as possible. I would return to this dealership to work with Keith again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Fantastic Experience

Keith was able to make finding and purchasing a car such a seamless experience. I will definitely keep this dealership in mind for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

I went to Montclair DCH Acura last week and went home with my vehicle of choice. The staff are friendly and Keith was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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outstanding

I am very happy with my purchase, the people at this dealership was very nice and welcoming. I wouldn't be able to make my purchase if it wasn't for Kieth. He puts me at ease and being very helpful to my needs. He worked with me, took the time to finalize every details of my new car. I strongly recommended this dealership to anyone , especially first time buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

go see harry

harry jones was very professional and had the rdx i was looking for--- took a test drive-- very informative and helpful---- left with a prepped car the same day--- go see harry for a leased vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.